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希爾頓倫敦士安公園酒店的評價

4 out of 5
希爾頓倫敦士安公園酒店
London Syon Park, Brentford, England

評價

8.8

優異

10 分評分，優異；895 則評價中有 549 則" "
8 分評分，不錯；895 則評價中有 231 則" "
6 分評分，一般；895 則評價中有 53 則" "
4 分評分，欠佳；895 則評價中有 34 則" "
2 分評分，很差；895 則評價中有 28 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.4/10 

環保程度

評價

6/10 一般

K Hoikkala

不滿：職員與服務和客房舒適度
Not happy hotel experience!
Wifi connection is slow, and often break line, not happy experience!

10/10 優異

Navotha

家人同遊, 親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Extremely satisfied by the service provided by staff for my cousins wedding reception. Great hotel, highly recommend.
於 2024 年 3 月住了 1 晚
Greg Crawford, General Manager 於 2024年4月11日的回應
Dear Navotha,Thank you for your kind words and it's wonderful to hear that your cousin's wedding was a joyous occasion. Weddings are such significant events, marking the start of a new chapter in life. I hope we are able to welcome you back in the near future.Kind regards,Greg CrawfordGeneral Manager

10/10 優異

Aran

伴侶同遊
讚好：職員與服務和住宿狀況
Lovely room with a beautiful view
於 2024 年 3 月住了 1 晚
Greg Crawford, General Manager 於 2024年4月2日的回應
Dear Aran,We are thrilled to hear such good feedback, and we’re proud to be one of the friendliest hotels in the area. Your comfort is our priority, and we strive to provide a truly unique experience. We look forward to serving you again and hope your next stay is just around the corner. Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Myles

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very friendly and helpful. Especially the Night Manager, who went "above snd beyond" to help me with a problem with extensive bird mess on our car (not picked up at the hotel). So at 11 pm he willingly brought cleaning materials and helped get rid of the worst, before paintwork was damaged. Exceptional level of service. Reception clerks very friendly and helpful.
於 2024 年 3 月住了 1 晚
Greg Crawford, General Manager 於 2024年3月19日的回應
Dear Myles,Thank you for your feedback and it is good to hear our staff managed to help you to clean your car and I will share this with him. And it is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Malcolm

伴侶同遊
讚好：整潔度和設施服務
Hotel and Staff were Fantastic.
於 2024 年 3 月住了 1 晚
Greg Crawford, General Manager 於 2024年3月11日的回應
Dear Malcolm,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Greg Crawford, General Manager 於 2024年3月4日的回應
Dear Daniel,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Etta

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was lovely
於 2024 年 1 月住了 2 晚
Greg Crawford, General Manager 於 2024年2月20日的回應
Dear Etta,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

8/10 不錯

Rachel

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
On arrival the staff were very welcoming and friendly the check in was easy and without fuss. The room was lovely and spacious and beds really comfortable. I asked for different pillow due to being allergic to the feathered ones and they were brought to our room instantly. We only had breakfast at the hotel which was lovely and plenty of choice again the staff were very friendly, polite and helpful. The let downs for us were there were a few minor dusty areas in the bedroom, the sink and surrounding tiles weren’t wiped down and the car park had a lot of litter, empty gas canisters and empty medicine bottles. These were picked up but were there for two days and when you have impressionable children with you asking why they where there it’s not a good look when your paying over £800 for three nights. Also there were groups of teens in cars playing music in the car park and again not what I would expect for the price we paid. Also a big let down for us is the use of the swimming pool. This is one of the reasons why we booked this hotel but it wasn’t made clear until after we the free cancellation date that the children or under 18’s were unable to use the pool. It previously stated that no under 18’s were allowed in the spa but it wasn’t clear that the pool was part of the spa. Over all we would stay again but maybe not with the children
於 2024 年 2 月住了 3 晚
Greg Crawford, General Manager 於 2024年2月20日的回應
Dear Rachel,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. Rest assured all your comments about cleanliness of the rooms which will be discussed in todays management meeting.Alas, the car park is a public one and we have no control over maintaining it.Regarding your experience with the cost of the Spa, I am very sorry to hear it made you feel annoyed, and I would like to apologise for the inconvenience caused.The access policy is stated on the welcome message and in the letter that you receive on your arrival and the information can be found out in advance from our official website under Amenities and the access to the Kallima Spa is chargeable to ensure a relaxing Spa experience for all the guests. The adults only policy along with the pre booking system are also there to guarantee not too many people are using the facilities at the same time so that they all are available for the guest to utilise in relaxed manner for the duration of their booking to have true Spa experience. This information is also found on the various booking sites in the hotel information. And of course, there is always the option to book your stay here as a Spa Package which will then include the access for the Spa and that information is also available on our official website under Offers. I hope we will be able to welcome you back in the near future.Kind Regards,Greg CrawfordGeneral Manager

10/10 優異

Hayrettin Hakan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What a fantastic experience! We stayed there overnight for a wedding. Staff was brilliant, they went above and beyond to make sure our stay was problem free. The process was incredibly smooth before during and after check-in. We would definitely go back as a family for our weekend trips away. Thank you to all staff at reception of Hilton Syon Park! You are stars!!
於 2024 年 1 月住了 1 晚
Greg Crawford, General Manager 於 2024年2月5日的回應
Dear Hayrettin,Thank you for taking the time to write your review. I am very happy to hear our staff have made a memorable impression on you by providing an excellent customer service and it will be my pleasure sharing your comments with them.We will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Karlyn

於 2024 年 1 月住了 1 晚
Greg Crawford, General Manager 於 2024年1月30日的回應
Dear Karlyn,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Mahen

讚好：整潔度、職員與服務和住宿狀況
Greg Crawford, General Manager 於 2024年1月26日的回應
Dear Mahen,It is good to hear you enjoyed your stay with us and we look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

10/10 優異

Jemma

讚好：整潔度、職員與服務和住宿狀況
Gorgeous birthday stay. Big thank you to receptionist Willifa - she was wonderful & so accommodating. She made us feel extremely welcome.
於 2024 年 1 月住了 1 晚
Greg Crawford, General Manager 於 2024年1月22日的回應
Dear Jemma,Thank you for taking the time to write your review. I am very happy to hear Williefa has made a memorable impression on you by providing an excellent customer service and it will be my pleasure sharing your comments with her.We look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Annmarie

Fabulous staff and location hotel cannot fault anything had an amazing stay thank you
於 2024 年 1 月住了 1 晚
Greg Crawford, General Manager 於 2024年1月12日的回應
Dear Annmarie,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Ifrah

於 2024 年 1 月住了 1 晚
Greg Crawford, General Manager 於 2024年1月12日的回應
Dear Ifrah,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind regards, Greg CrawfordGeneral Manager

10/10 優異

Ann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Greg Crawford, General Manager 於 2024年1月11日的回應
Dear Ann,Thank you for your 10 out of 10 review and we are delighted you enjoyed your stay with us. We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

10/10 優異

Mauricio (Houston)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚
Greg Crawford, General Manager 於 2024年1月9日的回應
Dear Mauricio,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

L

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Large Comfortable Rooms
Beautiful and very spacious family room, kids loved having their own area.
於 2024 年 1 月住了 1 晚
Greg Crawford, General Manager 於 2024年1月9日的回應
Dear L,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Mauricio (Houston)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Greg Crawford, General Manager 於 2024年1月3日的回應
Dear Mauricio,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

6/10 一般

Sachin

於 2023 年 12 月住了 1 晚
Greg Crawford, General Manager 於 2024年1月16日的回應
Dear Sachin,Thank you for taking the time to leave your review and we hope you enjoyed your stay with us.We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

8/10 不錯

Sajida

於 2023 年 12 月住了 1 晚
Greg Crawford, Genral Manager 於 2023年12月27日的回應
Dear Sajida,Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

John

於 2023 年 12 月住了 1 晚
Greg Crawford, Genral Manager 於 2023年12月27日的回應
Dear John,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind regards, Greg CrawfordGeneral Manager

4/10 欠佳

Andrew

讚好：整潔度、職員與服務和住宿狀況
The hotel was lovely and I had a fantastic room. The staff were very helpful. However, the bed was like a brick. It's the hardest bed I've slept on. I did not sleep very much and now have a bad back and shoulder aches. The staff said they have just had new mattresses this last week. If you love a solid bed then you will love it, I like a softer bed and these mattrsses had almost no give. Ultimately, the hotel is about the bed, so I can't recommend it from my experience.
於 2023 年 12 月住了 1 晚
Greg Crawford, Genaral Manager 於 2023年12月20日的回應
Dear Andrew,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park and we are delighted to hear the staff made a memorable impression on you by providing good service.Regarding your experience with the uncomfortable mattress, please accept my sincerest apologies. We will take your comments onboard to ensure all our customers have seamless and relaxing experience whilst staying with us.I hope we will be able to welcome you back in the near future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Nigel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family Birthday Celebration
Really enjoyable stay, staff were very friendly, approachable and helpful. Rooms were super nice, bed was very comfortable. My wife commented that it was the best sleep she had in a hotel bed for a long time.
於 2023 年 12 月住了 1 晚
Greg Crawford, General Manager 於 2023年12月11日的回應
Dear Nigel,Thank you for your kind review and we are delighted that you and your wife had a lovely stay with us. We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

10/10 優異

Ian

於 2023 年 12 月住了 1 晚
Greg Crawford, General Manager 於 2023年12月11日的回應
Dear Ian,It is great to hear you had a good stay with us and we look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

6/10 一般

Kentish

讚好：職員與服務
於 2023 年 12 月住了 2 晚
Greg Crawford, General Manager 於 2023年12月11日的回應
Dear Kentish,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused.I hope we will be able to welcome you back in the near future and make it right for you.Kind Regards, Greg CrawfordGeneral Manager

6/10 一般

Donna

伴侶同遊
讚好：職員與服務
Cold everywhere. Room cold despite having heating on max and restaurant cold.
於 2023 年 12 月住了 2 晚
Greg Crawford, General Manager 於 2023年12月5日的回應
Dear Donna,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. Rest assured all your comments about the temperature in the room and in the restaurant have been taken on board to ensure continuous improvement in our guest services and this will be discussed in our management meeting.I hope we will be able to welcome you back in the near future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Lisa

於 2023 年 11 月住了 2 晚
Greg Crawford, General Manager 於 2023年11月24日的回應
Dear Lisa,Thank you for leaving us 10 out 10 rating and we are happy to hear you had a lovely stay with us. We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

8/10 不錯

Sophie

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚
Greg Crawford, General Manager 於 2023年11月23日的回應
Dear Sophie,Thank you for your review and we are happy to hear you had a good stay with us. We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

2/10 很差

Paul

於 2023 年 11 月住了 1 晚
Greg Crawford, General Manager 於 2023年11月21日的回應
Dear Paul,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park. I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. I hope we will have an opportunity to welcome you back once again. Please do let us know when you are planning your next visit so that we can make it right for you.Kind Regards,Greg CrawfordGeneral Manager

10/10 優異

james

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel, setting and suite were all beautiful
於 2023 年 11 月住了 1 晚
Greg Crawford, General Manager 於 2023年11月21日的回應
Dear James,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Debbie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect stay
Amazing stay, staff are very friendly and helpful, shower was 10/10. Breakfast was very good. Apart from the orange juice was very weak. Bed was comfy. We will definitely visit again.
於 2023 年 11 月住了 1 晚
Greg Crawford, General Manager 於 2023年11月20日的回應
Dear Debbie,Thank you for taking the time to write your lovely review and we are delighted to hear you had good stay with us. We look forward to welcoming you back in the future.Kind regards,Greg CrawfordGeneral Manager

8/10 不錯

niazur

讚好：整潔度、職員與服務和住宿狀況
Excellent stay, very peaceful location. Highly recommend!
於 2023 年 11 月住了 1 晚
Greg Crawford, General Manager 於 2023年11月20日的回應
Dear Niazur,It is good to hear you had a great stay with us and we look forward to welcoming you back in the near future.Kind regards,Greg CrawfordGeneral Manager

10/10 優異

Jason Kevin

於 2023 年 6 月住了 2 晚
Greg Crawford, General Manager 於 2023年11月10日的回應
Dear Jason,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

8/10 不錯

Angela

讚好：整潔度、職員與服務和住宿狀況
Lovely stay as usual
於 2023 年 11 月住了 1 晚
Greg Crawford, General Manger 於 2023年11月6日的回應
Dear Angela,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards, Greg CrawfordGeneral Manager

2/10 很差

Mehmet

商務旅客
不滿：整潔度、職員與服務和住宿狀況
What a shame for hilton
於 2023 年 10 月住了 1 晚
Greg Crawford, General Manager 於 2023年10月23日的回應
Dear Mehmet,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. I hope we will have an opportunity to welcome you back once again and make it right for you. Please let us know when you are planning your next visit so that we can ensure a better guest experience for you.Kind regards,Greg CrawfordGeneral Manager

10/10 優異

thomas

於 2023 年 10 月住了 1 晚
Greg Crawford, General Manager 於 2023年10月16日的回應
Dear Thomas,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Hiromi

於 2023 年 10 月住了 1 晚
Greg Crawford, General Manager 於 2023年10月9日的回應
Dear Hiromi,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Hamid

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Greg Crawford, General Manager 於 2023年10月9日的回應
Dear Hamid,Thank you for the great rating and we are happy to hear you had a good stay with us. We look forward to welcoming you back in the future.Kind regards,Greg Crawford General Manager

10/10 優異

Richard

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Situated in Syon park you feel you are away from the built up areas Sadly the hotel is under the flight path for Heathrow although the noise is muffled you still hear each plane
於 2023 年 9 月住了 1 晚
Greg Crawford, General Manager 於 2023年9月25日的回應
Dear Richard,Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

10/10 優異

Life and Music

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing place
I loved the trip. The only thing I would want to change is that the water is free completely.
於 2023 年 9 月住了 1 晚
Greg Crawford, General Manager 於 2023年9月13日的回應
Dear Life and Music,Thank you for taking the time to share your lovely feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards, Greg CrawfordGeneral Manager

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
As hotel was very happy and break fast staff are very good But the front people are miles away of customers service i m not sure if they do training but they should First thing I walked in not even hello or whatever just straight away do you have a booking! And many things not happy at all with them the both shift of my stay they need a training And can someone tell them this is work place not home leaving customers waiting tell the both ladies finish their story…. I do normally spend 60 to 90k on hotel per year i will say this is the first time where i felt really bad and been judged by the cover maybe because i was tired and not wearing very well
於 2023 年 9 月住了 1 晚
Greg Crawford, General Manager 於 2023年9月11日的回應
Dear Kamil,Thank you for taking the time to write your review. I am very happy to hear the Breakfast Team has made a memorable impression on you by providing an excellent customer service and it will be my pleasure sharing your comments with them.Regarding your experience in our front of the house, I am very sorry to hear it fell below your expectations, and I would like to extend my sincerest apologies for all inconveniences caused. I assure you these are not our usual standards, and your feedback will be discussed immediately with Front of House manager to ensure we prevent this behaviour from happening again.I hope we will be able to welcome you back in the near future.Kind Regards,Greg CrawfordGeneral Manager

2/10 很差

Jamshaid

商務旅客, 多人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Shocking customer service by reception team - rude and unhelpful - need training
於 2023 年 9 月住了 1 晚
Greg Crawford, General Manager 於 2023年9月11日的回應
Dear Jamshaid,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. Rest assured all your comments about Front of the House staff have been taken on board to ensure continuous improvement in our guest services.I assure you these are not our usual standards, and your feedback will be discussed immediately in the management meeting to ensure we can prevent this kind of experiences for our guests.I hope we will be able to welcome you back in the near future.Kind RegardsGreg CrawfordGeneral Manager

10/10 優異

Jayaschandran

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Greg Crawford, General Manager 於 2023年9月11日的回應
Dear Jayaschandran,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards,Greg CrawfordGeneral Manager

10/10 優異

Mauro

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Greg Crawford 於 2023年9月4日的回應
Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind RegardsGreg CrawfordGeneral Manager

10/10 優異

JUAN (Boca Raton)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Booked this place in a last minute after BA canceled our flight almost at midnight, because it was a Hilton Hotel I choose it, didn’t know the area nothing, it was a really nice surprise. All great, people from staff very kind & friendly. Convenient & great option to stay close to the airport. High recommended.
於 2023 年 8 月住了 1 晚
Greg Crawford 於 2023年8月31日的回應
Dear Juan,Thank you for your lovely feedback and I am delighted to hear we managed to surprise you pleasantly and that you had a good stay as well as that our hotel team gave you great customer service. I hope we will be able to welcome you back in the near future.Kind Regards,Greg CrawfordGeneral Manager

10/10 優異

Sidra Batool

於 2023 年 8 月住了 1 晚
Greg Crawford 於 2023年8月31日的回應
Dear Sidra,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind Regards,Greg CrawfordGeneral Manager

6/10 一般

Jasper

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Food over priced for quality
於 2023 年 8 月住了 1 晚
Greg Crawford 於 2023年8月31日的回應
Dear Jasper,Thank you for taking time to share your experience following recent stay at Hilton London Syon Park.I am saddened to hear that your stay fell below your expectations on this occasion, and I would like to extend my sincerest apologies for all inconveniences caused. Rest assured all your comments about food quality in the restaurant has been taken on board to ensure continuous improvement in our guest services.I hope we will be able to welcome you back in the near future.Kind Regards,Greg CrawfordGeneral Manager

10/10 優異

Charmaine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing service...om beautiful grounds.
Minute we arrived staff were very helpful. I got what i asked for in regard to room specification. Staff around the hotel were there for you but not intrusive. The service is very important aspect for me and they nailed it. Loved every moment and will definitely be teturning. 10/10.
於 2023 年 8 月住了 1 晚
Greg Crawford 於 2023年8月31日的回應
Dear Charmaine,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards,Greg CrawfordGeneral Manager

10/10 優異

rachid

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was good
於 2023 年 8 月住了 2 晚
Greg Crawford 於 2023年8月21日的回應
Dear Rachid,Thank you for taking the time to share your kind feedback. We are delighted to hear you enjoyed the stay with us and we will be looking forward to welcoming you back in the nearest future.Kind Regards,Greg CrawfordGeneral Manager

10/10 優異

Mukund

於 2023 年 8 月住了 1 晚
Greg Crawford 於 2023年9月4日的回應
Dear Mukund,It is great to hear you had a lovely stay with us and we look forward welcoming you back in the future.Kind RegardsGreg CrawfordGeneral Manager