The location around 10 minutes from Paddington station, the hotel room is a bit small, and there is no shower gel provide and even no stocks in the hotel. the staff is nice and helpful and the breakfast is good.
The room condition was pretty bad, it was small and air ventilation was poor. If you kids travelling with you, do stay away as they charge 15 pounds additional for the cot and 10 pounds addition for the continental breakfast on your kid each.
Stargazer
2018 年 12 月入住 4 晚
8/10 还可以
WAI MAN
2018年06月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
WAI MAN
2018 年 6 月入住 2 晚
8/10 还可以
Nikki
2018年06月11日
满意:员工和服务、住宿条件和设施、客房舒适度
Room: very big, bed comfortable
Toilet: floor not very clean and small, towel not changed everyday. Ventilation not very good.
Service: extraordinarily good with the receptionist on our check in. She is very helpful and considerate. I want to say thank you to her but unfortunately that we didn’t meet her on our check out date.
Location: just a 5 mind walk from Paddington. Very convenient. Easy to find. Lots of restaurants near by which are all in low price but delicious.
Nikki
2018 年 5 月入住 3 晚
10/10 超赞
Michael
2021年08月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and helpful staff
Michael
2021 年 8 月入住 2 晚
8/10 还可以
真实旅客
与配偶出行, 团体旅客
2021年08月13日
满意:清洁度、服务设施、住宿条件和设施
Hotel was ideal location and clean staff were friendly, only problem was we had 2 rooms booked as 4 of us went (2 couples) no staff on site and office locked at night when we got back from our night out on the first night my friend and her partner couldn't access their room the key card wouldn't work and needed a master key to open the door which we didn't have luckily we was there other wise they would have been sleeping on the corridor, we called the number on they key card provided but no one answered it, we attempted to explain to the staff in the morning but as they didn't understand English we didn't get anywhere we have since emailed to complain low and behold no response. It wouldn't stop me staying here again as the rooms are perfect for a short stay I would just make sure my card works before office is locked up and think a refund should be applied for the first night they couldn't even access the room.
真实旅客
2021 年 6 月入住 2 晚
8/10 还可以
真实旅客
2021年08月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were extremely helpful. Stairs were a bit annoying