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南灣區米沙瓦卡溫德姆貝蒙特酒店的評價

2.5 out of 5
南灣區米沙瓦卡溫德姆貝蒙特酒店
120 West University Drive, Mishawaka, IN

評價

7.2

不錯

10 分評分，優異；1002 則評價中有 278 則" "
8 分評分，不錯；1002 則評價中有 334 則" "
6 分評分，一般；1002 則評價中有 186 則" "
4 分評分，欠佳；1002 則評價中有 105 則" "
2 分評分，很差；1002 則評價中有 99 則" "

7.4/10 

整潔度

7.8/10 

職員與服務

7.0/10 

設施服務

7.2/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

Sandra

家人同遊
讚好：整潔度
Nice hotel. Good prices. Offers breakfast
於 2024 年 5 月住了 1 晚

8/10 不錯

Jennifer

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Great location. Stayed before and always a positive experience but this time I experienced: the pool wasn’t open, constant loud stomping right above me continuously; all day and night- like intentional, the room didn’t have blow dryer, the iron didn’t work, the refrigerator wasn’t staying cold and worst no hot water- said it was repaired and it wasn’t. This is the exact opposite of all my prior experiences and I was stunned - normally great from staff to room. The ice machine wasn’t clean or working. Laundry the water wasn’t hot and didn’t know till after I spent money.
於 2024 年 3 月住了 2 晚

4/10 欠佳

Michael

商務旅客
不滿：整潔度
We had kids drinking and running around the hotel one night and we found bed bugs in one of our rooms, caught a bed bug and went to check in with it in a bag to show them and they asked what room and then said they would look into it.
於 2024 年 4 月住了 2 晚

10/10 優異

Sandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel offered a nice breakfast and pool. Easy in and out. Clean
於 2024 年 4 月住了 1 晚

10/10 優異

Cynthia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Big rooms, cozy. mini fridge in the room ran too cold and froze all our drinks and food over. found it odd that the windows on the second floor opened all the way with no screen. someone could easily jump or fall out of the second story
於 2024 年 4 月住了 3 晚

6/10 一般

Christian

家人同遊
讚好：職員與服務、設施服務和住宿狀況
The hotel was nice, but did not offer daily housekeeping, and even though that could be overlooked, on the last day it did NOT have hot water for the shower.
於 2024 年 4 月住了 3 晚

4/10 欠佳

Michael

商務旅客
不滿：設施服務
Had an issue with night clerk on 4/20/2024. One of my staff got locked out of room about 11:30pm. Went to front desk to talk to night clerk and he was no where to be found. There were other people up there trying to reach him as well. He had shone signs of being intoxicated about 11pm when we witnessed him last. Tried repeatedly to call with no answer. Banging on door and window to office with no response. Contacted another Baymont in the area and the owner showed up from other location. He happened to know owner of the one we were staying at. Upon entering the coded door and opening the office door the night clerk was passed out in the floor. By 1:30am my staff finally got new key to room, guest that were waiting left for new hotel. Was not happy.
於 2024 年 4 月住了 2 晚

2/10 很差

Michael

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Waited 10-15 minutes at checkin for someone to arrive at the desk. Upon arriving in our room there were candy wrappers left behind the toilet and the room lacked a good cleaning. During our stay we never saw anyone behind the desk or in breakfast area. Saying they offer breakfast is overrated as choices are very limited. Experienced a terribly disruptive evening as several groups arrived after 11pm to checkin, however, no one was at the desk. These folks began calling the office as instructed, but no one responded. After that proved unsuccessful they began knocking on doors waking others in their rooms. This went for at least several hours all because no one was working the desk. Management lacks customer service expected by a well-known franchise, as well as, creating potential security issues for customers as there is no supervision of those entering the hotel. Do not recommend this hotel.
於 2024 年 4 月住了 2 晚

4/10 欠佳

Brydgette

家人同遊
不滿：整潔度、職員與服務和設施服務
We’ve stayed at this hotel several times in the past, but this property has become dirty & disgusting. We had to beg for enough towels for the number of people in the room & we’re told several times the towels were “in the dryer”. The 2nd night, we asked for more towels….gave 4 (for a reservation with 5) & were given back 3 & told they’d bring some later. Took a remote down for batteries later & asked for towels a 3rd time - got 1 battery replaced in the remote (still didn’t work) & 2 waded up towels (they were at least warm). Lounge chairs in the pool were destroyed & falling in. There were chips on the floor in the lobby. The pull out couch was a sunken mess & we couldn’t even use the pull out bed due to springs popping out. The couch had something that looked like hot chocolate powder all over it. There were stains on the sheets & several towels. Absolutely ridiculous & I will avoid this hotel in the future.
於 2024 年 4 月住了 2 晚

2/10 很差

Tayeana

不滿：整潔度和職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Rebecca

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We always stay here when we come to ND. It's a great hotel at a good price. Excellent location close to shopping and dining.
於 2024 年 4 月住了 1 晚

2/10 很差

Michelle

於 2024 年 4 月住了 2 晚

8/10 不錯

Samantha

於 2024 年 4 月住了 1 晚

2/10 很差

John

家人同遊
不滿：住宿狀況
Breakfast was not good. Pillows were like sleeping on bags of golf balls.
於 2024 年 4 月住了 2 晚

10/10 優異

David B

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and clean property, friendly and helpful staff, it was a very pleasant experience, thank you 🙏
於 2024 年 2 月住了 1 晚

10/10 優異

Luis

於 2024 年 3 月住了 1 晚

6/10 一般

Gina

多人同遊
不滿：住宿狀況
Had to look at 3 different rooms as the first bathroom still had someone's hair stuck to the shower and bathtub needs to be reglazed as it was so super chipped. Second bathroom smelled like pee. 3rd room was okay, however, cleaning needs to greatly improve at this location a lot of dirt/grime in corners...need a thorough spring cleaning.
於 2024 年 3 月住了 1 晚

6/10 一般

Albert

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Jason

於 2024 年 3 月住了 1 晚

2/10 很差

Steven

商務旅客
不滿：職員與服務
I was looking forward to checking in and getting into the pool. When i arrived there was noone there to check me in.
於 2024 年 3 月住了 1 晚
Harsh P 於 2024年3月8日的回應
Hi Steven,We offered you amazing service. We let you stay till 5pm, if you are still not satisficed then I apologized for our hospitality. Our check out was at 11am.

6/10 一般

Tavaughn

不滿：職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚

8/10 不錯

Linda

家人同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
The property was relatively clean and the staff was nice. The only problem was the boiler broke down so there was no hot water. Other than that I was satisfied with my stay.
於 2024 年 3 月住了 1 晚

2/10 很差

Stevie

不滿：職員與服務和住宿狀況
Heard lots of fighting in the halls, bathroom wasn’t very clean, looked a little run down. Ended up leaving early and not staying. Was very uncomfortable.
於 2024 年 2 月住了 1 晚

10/10 優異

Tracy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice.
於 2024 年 2 月住了 1 晚

2/10 很差

Paul

不滿：職員與服務
Im here to check in and no one at desk. Phone just keeps ringing.
於 2024 年 2 月住了 1 晚

2/10 很差

Ida

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
NOT Comfortable
Smell horrible.. took a shower a and wash cloth was hanging.
於 2024 年 2 月住了 1 晚

8/10 不錯

Donald

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly, helpful staff
於 2024 年 2 月住了 3 晚

8/10 不錯

Jeffery

讚好：整潔度、職員與服務和住宿狀況
Stay here ofter
於 2024 年 2 月住了 1 晚

2/10 很差

Teresa

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Don’t even think about it!
Room was filthy and smelled terrible- smelled of feet and urine. The bedside table was sticky as if someone had spilled something on it and it was not cleaned up. Bathroom tub had mold. Beds were as hard as a rock and the pillows too! We ended up packing our bags and leaving the hotel at 1am- we couldn’t tolerate it any longer. It was horribly sickening ! also there’s no elevator at this hotel.
於 2024 年 2 月住了 1 晚

10/10 優異

Becky

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location is great. The hotel is clean and comfortable. We come to a lot of football and basketball games at ND and we'll stay here again.
於 2024 年 2 月住了 1 晚

10/10 優異

Bruce

讚好：設施服務
Good experience
於 2024 年 1 月住了 1 晚

8/10 不錯

Raquel

讚好：職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Anny

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

4/10 欠佳

Shara

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
One of the things listed in the amenieties is black out curtains. The black out curtains don't even go 1/2 way accross the window. We were on the 1st floor and our window lined up with the entrance. There was no privacy and we had headlights constantly shining through our window. In order to watch TV, we had to leave the entry light on. When I went to take a shower, there were long black hairs and an earring on the floor...none of which belonged to me. The customer service was terrible.
於 2024 年 1 月住了 1 晚

10/10 優異

DIANA (ROME)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Kent

親子同遊
讚好：整潔度和職員與服務
Liked the pool & facilities for larger family. Breakfast was a little lacking - the bisquits for the gravy were hard.

8/10 不錯

Ralph

讚好：整潔度、職員與服務和住宿狀況

6/10 一般

Carolyn

It was minimal on everything, but ok
於 2023 年 10 月住了 1 晚

10/10 優異

Destini

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

6/10 一般

Amy

伴侶同遊
讚好：住宿狀況
不滿：設施服務
The baymont had a good bed and tv. The bathroom had no electrical outlets, so hard to dry hair or use curling iron. The party next door was very noisy and out in the fall noise too. Very thin walls, so made sleeping difficult.
於 2023 年 12 月住了 1 晚

10/10 優異

Laura

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Teodoro Jose

於 2023 年 12 月住了 3 晚

6/10 一般

Laurie (Auburn)

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The place was dirty no elevator. Scarey looking place
於 2023 年 12 月住了 1 晚

2/10 很差

Ashley

不滿：職員與服務
Horrible service and dirty place!
Went to check in. The front desk clerk was rude. Went to the room only one lamp worked told front desk he came in tried to fix it broke the only lamp working ask for a different room seemed inconvenienced by that got us in another room. When we opened the curtains found black mold. Not only that after booked on the hotels.com app they charged my bank account for another room. When complained in the morning said it’s not charged twice but the charge is still there! We stay there frequently and won’t be back. When showed the pictures of the mold didn’t even get an apology or anything! Won’t be back our business will be elsewhere!!
於 2023 年 12 月住了 1 晚

8/10 不錯

Peter

讚好：整潔度、職員與服務、設施服務和住宿狀況
K
於 2023 年 11 月住了 1 晚

10/10 優異

William

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Patrick

讚好：整潔度和職員與服務
I was very happy that the front desk gave me a handicapped room when he found that I was disabled. I had neglected consider that I made the reservation. I was a little taken a back though to find that there was no electrical outlet near the bathroom sink or at least not one that was visible. That made harder to shave.
於 2023 年 11 月住了 2 晚

4/10 欠佳

Jessica

家人同遊
讚好：整潔度和設施服務
不滿：職員與服務
Breakfast was horrible there was nothing ever ! Beds were comfy and room was clean. Bathroom could be updated. House keeping lady was super nice! Front desk guy was rude.
於 2023 年 11 月住了 4 晚

4/10 欠佳

William

不滿：整潔度和住宿狀況
於 2023 年 11 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務和住宿狀況
Never going back
We arrived late and there were men lounging near check in watching loud videos on their phones which was strange and uncomfortable. Woman at front desk was polite and nice. Property was old and did not seem clean. Bathtub was dirty with soap from former guest still in it. No one cleaned our room at all during our three night stay. No new towels. Breakfast was mediocre with coffee that was more like brown water. We were very disappointed. It was very noisy. We were awakened by guests above us stomping around in their room.
於 2023 年 11 月住了 3 晚