奈洛比机场皇冠假日酒店 - IHG 旗下饭店点评

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奈洛比机场皇冠假日酒店 - IHG 旗下饭店

First Freight Lane, Jomo Kenyatta International Airport, Nairobi

9.4

绝佳

9.8/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

8/10 还可以

David

2024年05月22日

满意：清洁度、员工和服务、住宿条件和设施

The Crowne Plaza is a well presented, upmarket property with excellent, helpful and professional staff. The downside is it is not quite as close to the airport as portrayed, it’s an 10minute or so bus ride, and the surrounding area is very run down with no amenities.

2024 年 5 月入住 1 晚

10/10 超赞

Brigitte

与家人出行

2024年05月20日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great stay near the airport for an unexpected layover in Nairobi. Enjoyed the spa.

2024 年 5 月入住 1 晚

Barnabas Wamoto 于 2024年05月20日的回复

Dear Brigitte,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 还可以

Raju

2024年05月15日

满意：清洁度、服务设施、住宿条件和设施

Good

2024 年 5 月入住 1 晚

Barnabas Wamoto 于 2024年05月17日的回复

Dear Raju,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again on what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

10/10 超赞

Deborah

2024年05月2日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The airport is very close to the airport and they offer free shuttle every hour. They also secured a driver for us to take us into Nairobi for dinner and they also offer safaris to Nairobi National Park. A real gem Of a park and a knowledgeable guide. Much cheaper than hiring outside company! The restaurant food is excellent and the staff is superb. A real haven of luxury in hectic and gritty Nairobi!

2024 年 4 月入住 2 晚

Barnabas Wamoto 于 2024年05月3日的回复

Dear Deborah,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Geoffrey

2024年04月26日

满意：清洁度、员工和服务、住宿条件和设施

Excellent service and attention. The fan in my room was noisy. Couldn't sleep till I turned it off.

2024 年 4 月入住 1 晚

Barnabas Wamoto 于 2024年04月27日的回复

Dear Geoffrey,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We sincerely apologize for the inconvenience encountered during your stay with us. I have taken note of feedback provided and reassure you that I will look into this for corrective measures. Please be reassured that this will be handled.We hope that you will give us the opportunity to serve you again in the future. Kindly reach out to me when you make your next travel plans,It would be great to meet you on your next stay.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Rodger

团体旅客

2024年04月22日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Friendly staff

2024 年 4 月入住 7 晚

Barnabas Wamoto 于 2024年04月23日的回复

Dear Rodger,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Elizabeth

团体旅客

2024年04月22日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I spent several days at the hotel. Words cannot express how impressed I was. There is a shuttle that runs hourly from the airport to the hotel. For a small fee they also offer private shuttles to the airport should you miss the hourly shuttle . The hotel was very safe and secure. There is security in the front checking vehicles that come in. The rooms are very clean and quiet. The best thing was the staff. :) Everyone was so nice and helpful. I would definitely recommend this hotel.

2024 年 4 月入住 8 晚

Barnabas Wamoto 于 2024年04月22日的回复

Dear Elizabeth,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 还可以

BERIC

2024年04月22日

满意：员工和服务，清洁度

2024 年 4 月入住 1 晚

Barnabas Wamoto 于 2024年04月24日的回复

Dear Beric,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again on what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

10/10 超赞

Suzanne

2024年04月21日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Lovely hotel close to the Nairobi airport with complimentary shuttle service. Very clean, modern room, comfortable bed. Staff were exceptionally nice!

2024 年 4 月入住 1 晚

Barnabas Wamoto 于 2024年04月22日的回复

Dear Suzanne,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Ana，Oakland

2024年04月19日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great hotel

2024 年 4 月入住 1 晚

Barnabas Wamoto 于 2024年04月22日的回复

Dear Ana,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Deborah

2024年04月18日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Easy transportation to and from airport, everyone was friendly and helpful and food was excellent. Accommodations were very clean and tidy!

2024 年 4 月入住 1 晚

Barnabas Wamoto 于 2024年04月19日的回复

10/10 超赞

TAMARA

团体旅客

2024年04月9日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Wonderful place to stay. Kevin Bellman is especially helpful.

2024 年 3 月入住 3 晚

Barnabas Wamoto 于 2024年04月10日的回复

Dear Tamara,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Poonam

2024年04月7日

2024 年 4 月入住 1 晚

Barnabas Wamoto 于 2024年04月30日的回复

Dear Poonam,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Amy

商务旅客

2024年04月4日

满意：清洁度、员工和服务、住宿条件和设施

I real like my hotel people are good and smart 😂

2024 年 4 月入住 1 晚

Barnabas Wamoto 于 2024年04月5日的回复

Dear Amy,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Rutendo

2024年04月2日

满意：清洁度、员工和服务、住宿条件和设施

The hotel is so magnificent and the ambience is wowww but the environment surrounding the hotel is quite poor, you may feel like you are being kidnapped looking at the surroundings from the airport.

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年04月9日的回复

Dear Rutendo,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

8/10 还可以

Ross

2024年04月2日

2024 年 1 月入住 1 晚

Barnabas Wamoto 于 2024年04月4日的回复

Dear Ross,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Ashok

与配偶出行

2024年04月1日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Given the location near the airport, of course the surroundings are not great. A bit of greenery would help.

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年04月1日的回复

Dear Ashok,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

2/10 糟糕

Rutendo

2024年03月31日

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年04月22日的回复

Dear Rutendo,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again on what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

10/10 超赞

Charles，Bethlehem

2024年03月31日

满意：清洁度、员工和服务、住宿条件和设施

A really NICE, top-of-the-line hotel.

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年04月1日的回复

Dear Charles,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Alyssa

2024年03月26日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Ideal location for an early morning flight without having to fight Nairobi traffic. Very comfortable and beautiful hotel

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月27日的回复

Dear Alyssa,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 还可以

Kara，Philadelphia

2024年03月23日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月25日的回复

Dear Kara,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again on what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

8/10 还可以

Dermot

商务旅客

2024年03月22日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Don't stay in the rooms at the front of the hotel. There is a logistics yard across the road with trucks/forklifts working 24/7. The beeping is endless!!

2024 年 3 月入住 2 晚

Barnabas Wamoto 于 2024年03月24日的回复

Dear Dermont,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We sincerely apologize for the inconvenience encountered during your stay. On your next visits we will ensure we allocate for you a room on the quiet zone.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Ashok

与配偶出行

2024年03月22日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It was ok. being near the airport, one does not expect much else.

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月24日的回复

Dear Ashok,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Lisa，Guelph

2024年03月21日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Gorgeous property with amazing staff

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月24日的回复

Dear Lisa,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Kelly

与配偶出行

2024年03月17日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Fantastic hotel. Staff was first rate. They upgraded us to an executive suite on the house. Excellent service

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月18日的回复

Dear Kelly,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Francis

与配偶出行

2024年03月16日

满意：清洁度

Polite, efficient and customer focused.

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月17日的回复

Dear Francis,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Albert

2024年03月13日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Everyone is really nice.

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月14日的回复

Dear Albert,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Elizabeth

2024年03月10日

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月31日的回复

10/10 超赞

Fabien

2024年03月9日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月10日的回复

Dear Fabien,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 还可以

Eileen

与家人出行

2024年03月7日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very convenient to airport. Recently renovated so very nice property with a lovely pool area. Recommend this property to all travelers.

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月7日的回复

Dear Eileen,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Britt

2024年03月2日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I stay here every time I stay in Nairobi ! So easy and has a shuttle to and from the airport

2024 年 3 月入住 1 晚

Barnabas Wamoto 于 2024年03月3日的回复

Dear Britt,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Nick

与配偶出行

2024年02月29日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nice hotel. Good staff - very hrlpful

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年03月1日的回复

Dear Nick,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Mary

2024年02月26日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月27日的回复

Dear Mary,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Simona

2024年02月24日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Easy access to shuttle, excellent staff, excellent staff, I felt very safe. Very clean hotel. Simply perfect and 10 min from airport with free shuttle.

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月25日的回复

Dear Simona,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

David

2024年02月22日

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月25日的回复

Dear David,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 还可以

mark

2024年02月22日

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月25日的回复

Dear Mark,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again and what we need to work on to ensure your next stay is a 10.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

10/10 超赞

Chivarie

与家人出行

2024年02月18日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Proximity to the airport

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月18日的回复

Dear Chivarie,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Britt

团体旅客

2024年02月18日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great staff and location. Amenities of pool and spa as well as pool bar were excellent. Kind and friendly staff

2024 年 2 月入住 2 晚

Barnabas Wamoto 于 2024年02月18日的回复

Dear Britt,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Michael

与家人出行

2024年02月18日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The property was a standout. Gorgeous inside, delicious breakfast, extra tight security, super helpful and attentive staff. I'd definitely return as a guest! This area of Nairobi, however, wasn't necessarily an attractive destination. We needed an airport hotel, and this place was wonderful for that. This hotel would again be my first choice when looking for an airport location in nairobi.

2024 年 1 月入住 1 晚

Barnabas Wamoto 于 2024年02月18日的回复

Dear Michael,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 还可以

John

2024年02月16日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月18日的回复

Dear John,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again and what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

8/10 还可以

Frank

2024年02月11日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月12日的回复

Dear Frank,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Taniya，chicago

2024年02月8日

满意：清洁度、员工和服务、住宿条件和设施

very clean safe & professional

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月11日的回复

Dear Taniya,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Orion

2024年02月8日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Would highly recommend. Everyone was lovely and went out of their way to make my stay pleasant and comfortable. Would definitely come again.

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月11日的回复

Dear Orion,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Michael

2024年02月8日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Just what was needed

Just what was needed, picked up from the airport. Checked in and hit the pillow.

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月11日的回复

10/10 超赞

Todd

商务旅客

2024年02月2日

满意：清洁度、服务设施、住宿条件和设施

A truly classy place! Everyone was so kind and helpful! Not used to being treated this well! The site was immaculate, and all of the staff members were dressed like they were going to the most important occasion they had ever been to! Would recommend this hotel to anyone and everyone, I know!

2024 年 2 月入住 1 晚

Barnabas Wamoto 于 2024年02月4日的回复

Dear Todd,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 还可以

Jane

2024年02月1日

满意：清洁度、员工和服务、住宿条件和设施

Everything was very good. Staff excellent and rooms very clean and comfortable. The only criticism is that I asked for a driver to collect us from the airport but they didn’t appear. We used the shuttle taxi when we eventually got through the airport.

2024 年 1 月入住 1 晚

Barnabas Wamoto 于 2024年02月4日的回复

Dear Jane,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Nairobi Airport.I would like to start by apologizing to you for the inconvenience you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and we have taken note of the feedback shared. We will have corrective measures put in place to ensure we provide a great experience in the future. We look forward to hosting you again soon. Sincerely, Barnabas Wamoto General Manager

10/10 超赞

Nelson

商务旅客

2024年01月31日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Everything about this property makes for an enjoyable, comfortable stay. I travel several times a year through East Africa and the Crowne Plaza in Nairobi is tops. From the cleanliness, food options, gym, sauna and steam room, amazing service and the convenient location to the airport with a free shuttle, I literally have nothing negative to say about my multiple stays here. And the shuttle driver Nicholas provided over the top service during my most recent stay!

2024 年 1 月入住 2 晚

Barnabas Wamoto 于 2024年02月1日的回复

Dear Nelson,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Daniel

2024年01月25日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 1 月入住 1 晚

Barnabas Wamoto 于 2024年01月26日的回复

Dear Daniel,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Josh

2024年01月20日

2024 年 1 月入住 1 晚

Barnabas Wamoto 于 2024年02月11日的回复

Dear Josh,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 超赞

Richard

2024年01月16日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 1 月入住 1 晚

Barnabas Wamoto 于 2024年01月17日的回复

Dear Richard,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

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关于奈洛比机场皇冠假日酒店 - IHG 旗下饭店的点评

点评

绝佳

9.8/10

9.4/10

9.4/10

9.6/10

9.2/10

点评

8/10 还可以

David

David

10/10 超赞

Brigitte

Brigitte

8/10 还可以

Raju

Raju

10/10 超赞

Deborah

Deborah

10/10 超赞

Geoffrey

Geoffrey

10/10 超赞

Rodger

Rodger

10/10 超赞

Elizabeth

Elizabeth

8/10 还可以

BERIC

BERIC

10/10 超赞

Suzanne

Suzanne

10/10 超赞

Ana，Oakland

Ana

10/10 超赞

Deborah

Deborah

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TAMARA

TAMARA

10/10 超赞

Poonam

Poonam

10/10 超赞

Amy

Amy

10/10 超赞

Rutendo

Rutendo

8/10 还可以

Ross

Ross

10/10 超赞

Ashok

Ashok

2/10 糟糕

Rutendo

Rutendo

10/10 超赞

Charles，Bethlehem

Charles

10/10 超赞

Alyssa

Alyssa

8/10 还可以

Kara，Philadelphia

Kara

8/10 还可以

Dermot

Dermot

10/10 超赞

Ashok

Ashok

10/10 超赞