Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

Zainab, we regret to hear that your recent experience didn't meet your expectations. We understand that you encountered certain difficulties related to the cleanliness and upkeep of your room, as well as issues with the shower. We apologize for any discomfort you might have experienced. For any customer service concerns you raised, we're sorry if our team members didn't portray the level of keenness and friendliness we aspire to. Your feedback is valuable to us, and we're committed to continuous improvements to ensure an enjoyable stay for all guests. Rest assured, your comments have been forwarded to our relevant teams for immediate attention and action. Thank you for letting us know.Warm regards,Alex K.Social Media Manager

Brian, we're elated to hear that our team members were able to assist you effectively and that you enjoyed the prime location of Crowne Plaza Times Square Manhattan, without experiencing any noise disturbances. We've taken note of your suggestion for property enhancements and assure you that we continuously strive to improve our offerings. Your feedback provides valuable insight as we refine our guest experience. We trust that your future visits will reflect these improvements.Warm regards,Alex K.Social Media Manager

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

Billy, we're thrilled you found the Crowne Plaza Times Square Manhattan's location to be an asset for your stay. It's always our goal to provide an unbeatable setting for our guests. We appreciate your feedback and look forward to having you with us again.Warm regards,Alex K.Social Media Manager

Mary, it's wonderful to hear that you valued the prime location of Crowne Plaza Times Square Manhattan and the exceptionality of our team members. We note your feedback about room improvement. Your observations are valuable and we aspire to constantly enhance our guest experience. We look forward to welcoming you back soon.Warm regards,Alex K.Social Media Manager

Sandra, it's delightful to hear that you appreciated the stellar location of Crowne Plaza Times Square Manhattan. We're taking note of your feedback regarding the illumination and additional bedding necessities; your comfort is paramount to us. Do return soon!Warm regards,Alex K.Social Media Manager

Amanda, it's wonderful to hear that you found Crowne Plaza Times Square Manhattan to be an excellent choice for your city trip. We're pleased you enjoyed our prime location, close to the heart of Times Square, delightful dining options, shopping centers and the theater district. We appreciate your recommendation and look forward to welcoming you back in the future.Warm regards,Alex K.Social Media Manager

Ciudi Lizzette Ruiz, we're thrilled you had a good experience at the Crowne Plaza Times Square Manhattan. It's always our aim to provide our guests with a memorable stay. We hope to welcome you back again soon for an even better experience. Safe travels!Warm regards,Alex K.Social Media Manager

Traci, we appreciate your feedback about your recent stay. We're sorry to hear that the extra charges and our current décor didn't quite meet your expectations. Your comments about potential renovations and the reopening of our dining establishments are noted for future improvements. We hope to have another opportunity to serve you better in the future.Warm regards,Alex K.Social Media Manager

Ashish, it's wonderful to hear that you appreciated the central location of Crowne Plaza Times Square Manhattan. We agree, it truly is an ideal spot for anyone hoping to experience all the vibrancy that New York has to offer. We hope to welcome you back in the future for another fantastic stay.Warm regards,Alex K.Social Media Manager

Brian, it's unfortunate to hear that your recent stay didn't fully meet your expectations. We appreciate your feedback and will use your comments to help improve our overall guest experience. We hope to have the opportunity to better serve you in the future.Warm regards,Alex K.Social Media Manager

Cynthia, we're thrilled to hear that your stay at Crowne Plaza Times Square Manhattan met your expectations in terms of cleanliness and comfort. Thanks for your wonderful feedback. We hope to see you again on your next visit to New York City.Warm regards,Alex K.Social Media Manager

Oluwadamilola, thank you for choosing to stay at Crowne Plaza Times Square Manhattan. We're pleased to know that you had a satisfying experience and we thank you for rating us. We always strive to make the stay of our guests memorable and your feedback encourages us to do even better. Looking forward to welcoming you back soon.Warm regards,Alex K.Social Media Manager

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

Sadia, we appreciate your feedback. It's unfortunate to hear that our rooms' amenities did not meet your expectations. We aim for all our guests to have a comfortable stay, and it seems we missed that mark on your visit. Should you choose to stay with us in the future, we offer different types of rooms that may be more to your liking. Price is often reflective of our location and the premium services we offer. We hope you give us another opportunity to improve your impression.Warm regards,Alex K.Social Media Manager

Jian, it's wonderful to read that your stay at Crowne Plaza Times Square Manhattan went smoothly. We value your feedback and are thrilled to hear that your experience was a positive one. We look forward to welcoming you back in the near future.Warm regards,Alex K.Social Media Manager

Mosalam, we're thrilled to hear that you enjoyed your stay at Crowne Plaza Times Square Manhattan. Our prime location, alongside our spacious and immaculate rooms, are certainly highlights that our esteemed guests appreciate. We are grateful you chose us for your stay and we look forward to hosting you again soon.Warm regards,Alex K.Social Media Manager

Shufeng, thank you for highlighting the benefit of Crowne Plaza Times Square Manhattan's strategic location. It is great to hear that you enjoyed the convenience of being within proximity to numerous attractions. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Alex K.Social Media Manager

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

Michael, it's disheartening to read about your experience. The reported issues regarding room swaps and the lengthy wait time to address the safe malfunction are certainly not typical, and our team members strive to provide a seamless stay for our guests. Additionally, while the location presents certain challenges with ambient noise, we are always exploring ways to improve. We're sad to hear we weren't the right fit for you and your feedback is taken seriously to improve our service.Warm regards,Alex K.Social Media Manager

Timothy, it is wonderful to hear about your fantastic experience at Crowne Plaza Times Square Manhattan. We strive to offer our guests a top-notch stay and your feedback is very much appreciated. We hope you'll join us again in the future.Warm regards,Alex K.Social Media Manager

Hari, it's regrettable to hear your recent experience did not meet expectations. Without specific feedback, it's difficult for us to understand exactly where we fell short. If you have time, we'd appreciate any insights you can provide to help us continually enhance our services.Warm regards,Alex K.Social Media Manager

Elizabeth, thank you for your kind words about the location and cleanliness of Crowne Plaza Times Square Manhattan. It's great to hear you appreciated the convenience and tranquility of our Times Square view rooms and our diligent room attendants. We're glad that you were informed about the resort fee in advance and enjoyed the amenities of the hotel such as the breakfast and good water pressure. We strive hard to provide our guests with a memorable experience and your feedback is greatly appreciated. We look forward to welcoming you back!Warm regards,Alex K.Social Media Manager

Thanks for the amazing rating, Gregory!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Crowne Plaza Times Square Manhattan!Warm regards,Alex K.Social Media Manager

Ravi Kiran, it's delightful to know that you appreciated the convenient location of Crowne Plaza Times Square Manhattan. Our aim is to provide seamless experiences, and we're happy that our valet parking service met your expectations. We look forward to welcoming you back for another delightful stay.Warm regards,Alex K.Social Media Manager

Linda, thank you for choosing Crowne Plaza Times Square Manhattan for your stay! We're glad to hear that your experience met your expectations. Your rating serves as an encouragement to our team who strive to provide memorable stays for our guests. Looking forward to having you as our guest in the future.Warm regards,Alex K.Social Media Manager

Caroline, it's regrettable you had difficulty with your room's temperature control and that it affected your comfort during your stay. Likewise, the absence of complimentary water which you anticipated appears to have been an oversight. We always strive for guest satisfaction, and your comments will be taken into account as we work to improve our service. Just know we're committed to making your next stay more enjoyable.Warm regards,Alex K.Social Media Manager

Akiko, it's splendid to hear that you appreciated the fantastic location and courteous service from our team members at Crowne Plaza Times Square Manhattan. We regret any inconvenience caused by the lack of a refrigerator and an issue with the bathroom. We're glad to hear that despite these slight hiccups, you would choose to stay with us again. As we continually strive for excellence, your feedback is greatly valued and will be shared with our team for improvements. Thank you for your review and we eagerly await your return visit.Warm regards,Alex K.Social Media Manager

Milady, thank you for choosing Crowne Plaza Times Square Manhattan and for taking the time to share your rating. We hope to exceed your expectations and provide an even more enjoyable experience during your next visit.Warm regards,Alex K.Social Media Manager

Kristina, it's fantastic to hear how much you enjoyed your stay at Crowne Plaza Times Square Manhattan. We appreciate your compliments about our unparalleled location and the exceptional service provided by our team members. Thank you for this wonderful review and for choosing to stay with us. We hope you'll come to visit again in the future!Warm regards,Alex K.Social Media Manager

Shevonne, it's great to hear that you found our team members friendly and welcoming at the Crowne Plaza Times Square Manhattan. We're elated that you appreciated the convenience of our prime location. On your next visit, we hope to make your experience even better.Warm regards,Alex K.Social Media Manager

Carlos, it's wonderful to hear you enjoyed your stay at Crowne Plaza Times Square Manhattan. Your mention of the cleanliness of our establishment is a testament to the hard work our team members put in. We hope to host you again in the future.Warm regards,Alex K.Social Media Manager

Susan, we appreciate your feedback regarding your visit. It's unwelcome news to hear about the challenges you faced in terms of the shower temperature. Our team is looking into the issue to prevent this situation from happening in the future. Despite this, we're glad to know your stay was pleasant and hope to have the chance to provide an even better experience on your next visit.Warm regards,Alex K.Social Media Manager

Rebecca, congratulations on your recent wedding! We're thrilled to know the Crowne Plaza Times Square Manhattan exceeded your expectations for a peaceful honeymoon stay. Thank you for your review and we can't wait to host you again for future joyous occasions.Warm regards,Alex K.Social Media Manager

Alix, it's wonderful to hear that the Crowne Plaza Times Square Manhattan centrally located suited to your Manhattan visit. We appreciate your feedback regarding the room amenities and will utilize it as part of our ongoing efforts to enhance our guest experience. We look forward to welcoming you again during your next visit.Warm regards,Alex K.Social Media Manager

Justin, we're thrilled to see your positive rating for Crowne Plaza Times Square Manhattan. We hope your stay was enjoyable and memorable. Your feedback is paramount and we look forward to welcoming you back in the future. Safe travels.Warm regards,Alex K.Social Media Manager

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

Tina, it's wonderful to hear that you appreciated the customer service provided by our team members at Crowne Plaza Times Square Manhattan. We're also glad our central location contributed positively to your stay, and you enjoyed our culinary offerings. Your feedback regarding the noise has been noted, and we endeavor to continue balancing our lively surroundings with peaceful accommodations. Looking forward to your next visit.Warm regards,Alex K.Social Media Manager

Good dayThank you for contacting Crowne Plaza Times Square New York.Thank you for your positive review.Feel free to let us know if there is anything else we may assist you with.Kind regards,JohanCrowne Plaza Times Square New York Reservations Team

Marianne, it's heartening to know you appreciated the prime location. However, it's unfortunate you faced challenges with our dining services. Rest assured, we're working to improve our response times for more efficient service. Thank you for your patience and we hope to have the opportunity to impress you in the future.Warm regards,Alex K.Social Media Manager

Kyle, we regret hearing about your bathing experience. Hot showers are indeed a fundamental part of any stay and it's disappointing you faced this issue. Your feedback has been noted and we are working on ensuring this isn't a recurring problem. We hope you might consider giving us another chance on your next trip.Warm regards,Alex K.Social Media Manager

Rene, thank you for your positive feedback. It's a delight to hear that you found our recommendations to be of great help during your stay at the Crowne Plaza Times Square Manhattan. We aim to make every guest's experience special and hope to welcome you back soon.Warm regards,Alex K.Social Media Manager

LaDonna, thank you for choosing Crowne Plaza Times Square Manhattan and sharing your feedback. We're delighted to know you appreciated the room size. We eagerly anticipate your next stay with us.Warm regards,Alex K.Social Media Manager

Carlleen, we are thrilled to know that Crowne Plaza Times Square Manhattan served as an ideal location during your visit to Times Square and the nearby theaters. We appreciate your high praises and look forward to hosting your next visit.Warm regards,Alex K.Social Media Manager

Micheline, we're thrilled that you appreciate Crowne Plaza Times Square Manhattan's prime location, scenic views, and tranquility. We truly value your repeat visits. Quite regretful to hear about your experiences with housekeeping and the breakfast bar. Please be assured that we're dedicated to further improve these areas to provide an exceptional experience. Your feedback regarding our team members' response time has been noted too. Thank you for your useful comments. We are looking forward to seeing you again soon.Warm regards,Alex K.Social Media Manager

Thank you for this lovely rating, Robert!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Crowne Plaza Times Square Manhattan. We'd like to share an even better experience with you soon.Warm regards,Alex K.Social Media Manager