in the middle of taking a bath, the water coming out from the faucet is dark brown with some particles in !!! It was so disgusting ! They did send the technician to check, but i had to call twice to ask for another room to finish the shower. They did not offer any alternative had I not request for it. At the end I did not take the offer to finish the shower in another room as I had to catch my flight. The customer service is not okay, all they said is sorry ! it was a really horrible experience.
ai chin
於 2023 年 5 月住了 2 晚
10/10 優異
WEI HO
家人同遊
2022年7月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
WEI HO
於 2022 年 7 月住了 3 晚
10/10 優異
Mohanie
2024年5月27日
讚好:整潔度、職員與服務和住宿狀況
Mohanie
於 2024 年 5 月住了 1 晚
10/10 優異
Aramis
伴侶同遊
2024年5月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exellent ⭐️⭐️⭐️⭐️⭐️
Aramis
於 2024 年 5 月住了 4 晚
10/10 優異
Jack
2024年5月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel at a great location.
Jack
於 2024 年 5 月住了 7 晚
8/10 不錯
Cathal D
伴侶同遊
2024年5月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Initially, because we booked on Expedia they tried to stick us in a bad room and wouldn’t honour the room upgrade offer. Once I demanded to speak to a manager they were all of a sudden able to find me a room upgrade. Very nice otherwise.
Cathal D
於 2024 年 4 月住了 4 晚
10/10 優異
Gustavo (Santo Domingo)
家人同遊
2024年5月21日
讚好:整潔度、職員與服務和住宿狀況
Amazing property. Rooftop was always busy with events or closed. But the hotel is gorgeous, well located and the staff were very attentive. Would recommend and I will definitely be staying again.