客房, 2 张双人床, 无烟房 | 羽绒被、办公桌、笔记本电脑工作区、熨斗/熨衣板

关于查尔斯顿体育馆温德姆蔚景酒店的点评

2.5 out of 5
查尔斯顿体育馆温德姆蔚景酒店
4701 Saul White Blvd, North Charleston, SC

点评

6.4
10 分 - 超赞。266 条好评,共有 1005 条点评" "
8 分 - 还可以。198 条好评,共有 1005 条点评" "
6 分 - 一般。194 条好评,共有 1005 条点评" "
4 分 - 很差。159 条好评,共有 1005 条点评" "
2 分 - 糟糕。188 条好评,共有 1005 条点评" "

6.6/10

清洁度

7.4/10

员工和服务

6.2/10

服务设施

6.2/10

住宿条件和设施

6.8/10

环保

点评

4/10 很差

Judith

与配偶出行
不满意:清洁度、服务设施、住宿条件和设施
Property seems old and kind of dirty. Wengot a room on the 1st floor, it was smelly, sheets and towells were wear out, stained sofa. I liked the shower though.
2024 年 5 月入住 1 晚

4/10 很差

Kayla

与家人出行
不满意:服务设施,清洁度
Do not stay here! The desk was overwhelmed and each person returned after getting to their rooms with issues. We were not given sheets for the sofa bed. We had to seek them out. The shuttle bus driver for the airport shuttle got us sheets and ONE pillow to share with the three of us. The pillow case was wrinkled mess and I suspect it was taken out of a dirty clothes bin. The breakfast was completely amazing- however the room is so tiny that guests were lined up. The carpets were so filthy that I threw away my socks, mildew in the bathroom showers and no toilet paper. There was noise ALL NIGHT LONG. The cleaning staff carts in the morning made exiting completely I Possible with a suitcase in tow and do not expect any help whatsoever. The pool- if that is what they call it- is behind the building in a small cement slab. There is limited access to it and it is nestled inside the back loop of traffic and right next to a dumpster. The water was murky and green and completely disgusting. I’m so upset at the cost of the room in comparison to the conditions- Stay away!!!!! It’s awful here and they will not assist. A woman checked in to her room that was to have two beds and was told if she wanted two she would pay the difference. She showed the clerk her online booking and they told her that “third party sites” are cheaper but make mistakes and ultimately the hotel decides which room you are assigned. I was assigned the room that the previous guest discarded.
2024 年 5 月入住 1 晚

10/10 超赞

Laura

满意:员工和服务,清洁度
2024 年 5 月入住 1 晚

6/10 一般

Linda

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
First room had dirty sheets, bed had been made without changing them, floor and window sills were dirty. Carpet on second floor was very. Second room was better. Breakfast was good with variety. Staff were friendly and accommodating. Was charged $25 for early check in, 45 minutes (had been up since 3:30 am due to early flight) refunded after I showed staff the dirty sheets.
2024 年 5 月入住 4 晚

6/10 一般

Adaiah

与配偶出行
满意:员工和服务
Average stay! But The staff were incredibly nice and welcoming !
2024 年 5 月入住 3 晚

6/10 一般

Christian

与配偶出行
不满意:住宿条件和设施,员工和服务
Facilities are not in great physical condition. Hallways, elevators, doors, etc. were in need of serious renovation. Breakfast was disappointing and almost entirely empty. Check in and out was easy. Location convenient for airport and attractions in North Charleston.
2024 年 5 月入住 2 晚

2/10 糟糕

Jaxon

不满意:清洁度、员工和服务、住宿条件和设施
Refused to change our reservation when my mother had to have emergency life saving surgery. Will never stay at a Wyndham again and we travel every month.
2024 年 5 月入住 4 晚

10/10 超赞

Elizabeth

满意:清洁度、员工和服务、住宿条件和设施
Great check in
2024 年 5 月入住 1 晚

10/10 超赞

Leslie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

4/10 很差

Donald

Room did not have a refrigerator and they said that they would compensate us 50 percent for the night on that room
2024 年 5 月入住 2 晚

10/10 超赞

Norma

满意:清洁度、员工和服务、服务设施、住宿条件和设施
great
2024 年 4 月入住 2 晚

8/10 还可以

Charles

与配偶出行
满意:服务设施,清洁度
Toilet was old and shower was small
2024 年 4 月入住 2 晚

10/10 超赞

Victoria

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There wasn't a thing I didn't like about my stay. Everyone was so polite and helpful. Thank you for making my stay a very memorable and remarkable trip.
2024 年 5 月入住 3 晚

10/10 超赞

Tammylynn

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Quick check in, breakfast was provided. Spent little time. At hotel due to dance competition. But friendly service
2024 年 4 月入住 2 晚

8/10 还可以

Malisha

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Stay.. breakfast was good however would have liked a wider selection i had a 3 day say and all three days same selection
2024 年 4 月入住 3 晚

10/10 超赞

April

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is great, assuming you are visiting areas other than just the historic area. While the area right around the hotel is a bit worn looking, we felt safe. The hotel itself was clean and you can tell the employees try to make for a great experience.
2024 年 4 月入住 3 晚

2/10 糟糕

Glenn

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hallways were dirty with used bed sheets sitting on the ground. Garbage sitting bagged in allways. Noise at all hours of the night. Staff were not in any kind of uniform so wasn't even sure if they person at front desk was part of the hotel. Lobby was dirty and pictures were not representative of the property
2024 年 4 月入住 5 晚

6/10 一般

Desiree

与配偶出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
Staff was great, very friendly. Cleanliness of room not so great, sheets were dirty and found a visitor under the lamp. Breakfast food was good! Overall an average place to stay if you are looking for a bed for the night and food the next morning.
2024 年 4 月入住 1 晚

10/10 超赞

John

2024 年 4 月入住 1 晚

4/10 很差

Cayla,VIDALIA

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel cancelled my stay because we checked in later than check in time. Then charged me twice which they did fix but of course charged me the higher amount.
2024 年 4 月入住 1 晚

2/10 糟糕

Shelby

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

8/10 还可以

Nathan

满意:员工和服务,清洁度
I just needed a bed and a shower in the morning. It met both of those needs.
2024 年 4 月入住 1 晚
HMV Properties group 于 2024年04月19日 的回复
Thank you for choosing Wingate by Wyndham Charleston Coliseum for your recent stay. We're delighted to hear that we could fulfill your needs for a comfortable bed and refreshing shower. We strive to provide a seamless experience, ensuring every guest feels at home. Your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay.

4/10 很差

Patrick

不满意:住宿条件和设施
2024 年 4 月入住 1 晚
HMV Properties group 于 2024年04月19日 的回复
Thank you for choosing to stay with us at Wingate by Wyndham Charleston Coliseum. Your comfort is our top priority, and we regret any inconvenience you experience. We strive to enhance every aspect of your stay, ensuring a delightful experience each time you visit. We look forward to welcoming you back soon for an even more pleasant stay.

8/10 还可以

Jatez

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to the mall and other shopping centers
2024 年 3 月入住 6 晚
HMV Properties group 于 2024年04月19日 的回复
Thank you sincerely for sharing your experience with us! We're thrilled to know you found our location convenient for your shopping needs. At Wingate by Wyndham Charleston Coliseum, ensuring our guests' comfort is our top priority. Your feedback motivates us to continuously improve our services. We hope to welcome you back for another delightful stay!

6/10 一般

John

与家人及幼儿出行
满意:员工和服务
Overall a nice stay but missing a few things for my likes.
2024 年 3 月入住 3 晚
HMV Properties group 于 2024年04月12日 的回复
Thank you for choosing Wingate by Wyndham Charleston Coliseum for your recent stay. We truly appreciate your feedback as it helps us enhance our services. We apologize for any inconvenience caused by the aspects of your stay that did not meet your expectations. We'll take your comments into careful consideration as we strive to continually improve. We hope to welcome you back soon for an even more enjoyable stay.

10/10 超赞

Joseph

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and comfy
2024 年 4 月入住 1 晚
HMV Properties group 于 2024年04月10日 的回复
Thank you immensely for your wonderful feedback! We are overjoyed to hear that your stay with us was nice and comfy. Providing comfort is our motto, and your satisfaction means the world to us. Your gracious words inspire us to continue our dedication to excellence. We eagerly anticipate welcoming you back for another delightful experience.

10/10 超赞

Kandice

2024 年 4 月入住 2 晚

6/10 一般

Ken

与配偶出行
满意:服务设施
Room was clean but propery needs a refresh.
2024 年 4 月入住 1 晚
HMV Properties group 于 2024年04月10日 的回复
Thank you for choosing Wingate by Wyndham Charleston Coliseum for your recent stay. We're grateful for your feedback as it helps us continually improve. Your kind words about our clean rooms warm our hearts. We apologize for any inconvenience caused by the need for a refresh. Rest assured, enhancing our property is a priority. Our goal is to provide you with a refreshing and comfortable stay on every visit.

2/10 糟糕

Kimberly

2024 年 4 月入住 1 晚

2/10 糟糕

Andrea

与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
This hotel is not was it looks like on line..Nasty and dirty. I will meber stay here again. The bathroom was all nasty and the tub was rusty..nope not ever again
2024 年 4 月入住 3 晚
HMV Properties group 于 2024年04月10日 的回复
Thank you for sharing your experience. We're deeply sorry for any inconvenience caused during your stay. Your feedback is invaluable as we strive for excellence. Rest assured, we're addressing the cleanliness issues promptly. Our aim is to provide utmost comfort and satisfaction to all our guests. We hope to welcome you back for a truly delightful stay.

10/10 超赞

Erica

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
HMV Properties group 于 2024年04月10日 的回复
Thank you immensely for gracing us with your stellar review! Your satisfaction is our utmost priority, and we're thrilled to hear that your stay met your expectations. We're truly grateful for your kind words and appreciation. It's our pleasure to provide a comfortable haven where you can unwind and relax. Your feedback fuels our commitment to continuously exceed your expectations. We eagerly await the opportunity to welcome you back soon for another delightful experience.

10/10 超赞

gloria

满意:员工和服务
不满意:住宿条件和设施
It’s ok
2024 年 4 月入住 1 晚
HMV Properties group 于 2024年04月10日 的回复
We are truly grateful for your positive feedback and delighted to hear that your stay at Wingate by Wyndham Charleston Coliseum met your expectations. Providing comfort is our utmost priority, and we are thrilled that you found your experience satisfactory. Your kind words fuel our passion for hospitality, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back for another exceptional stay soon.

6/10 一般

katina

满意:员工和服务
不满意:住宿条件和设施
El personal excelente pero deberían tener una vestimenta adecuada.como en todos los hoteles un uniforme o por lo menos camisa que identifique que son del hotel.En la limpieza se notaba limpio pero tenía sus detalles como pelo en el baño y bastante.Los baños son viejos. Las alfombras sucias.una de las habitaciones con olor fuerte a cigarrillo. El desayuno estaba bien y esa área estaba muy limpia.El estacionamiento amplio y con bastante iluminación. Pero no se veía seguro.El hotel es como para 1 día o 2 no más. Para ser Wyndham se espera un poco más y no pagamos barato.
2024 年 3 月入住 2 晚
HMV Properties group 于 2024年04月10日 的回复
Thank you for sharing your experience with us! Your feedback helps us improve. We deeply apologize for any inconvenience caused. Rest assured, we're addressing all concerns raised, ensuring a more pleasant stay in the future. Our team strives to provide comfort and excellence in service, and we'll continue to work hard to meet your expectations. We hope to welcome you back soon for an even better experience!

4/10 很差

Debbra

与家人出行
Mold on shower curtain, remote didn’t work.
2024 年 3 月入住 1 晚
HMV Properties group 于 2024年04月10日 的回复
Thank you for sharing your experience with us. We extend our sincere apologies for any inconvenience caused by the issues with the shower curtain and remote. Rest assured, we're addressing these concerns promptly to ensure a comfortable stay for all our guests. At Wingate by Wyndham Charleston Coliseum, our aim is to provide exceptional hospitality and comfort. Your comments will guide us in delivering even better service. We hope to welcome you back soon for an improved experience.

6/10 一般

Peter

满意:员工和服务
不满意:服务设施
Convenient and good value. EZ access to I-26.
2024 年 3 月入住 1 晚
HMV Properties group 于 2024年03月30日 的回复
Thank you for choosing Wingate by Wyndham Charleston Coliseum for your recent stay. Your appreciation of our convenient location and value warms our hearts. Your feedback is invaluable to us as we continually aim to enhance our guests' experience. We look forward to welcoming you back for another delightful stay.

10/10 超赞

Ron

满意:清洁度、员工和服务、住宿条件和设施
Clean and quiet. My 2nd stay
2024 年 3 月入住 1 晚
HMV Properties group 于 2024年03月27日 的回复
Thank you for choosing Wingate at Wyndham Charleston Coliseum for the second time! We're thrilled to hear that you found your stay clean and quiet. Your comfort is our utmost priority, and we're delighted to have met your expectations. We appreciate your feedback and look forward to welcoming you back for another peaceful stay.

10/10 超赞

Alicia

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's been absolutely wonderful staying here and I will definitely be coming back! The room was clean when I got here and the staff has been really helpful and friendly. I don't want to leave! Thank you so much.
2024 年 3 月入住 1 晚
HMV Properties group 于 2024年03月27日 的回复
Thank you for gracing us with your delightful feedback! We're thrilled to hear that your stay at Wingate at Wyndham Charleston Coliseum was nothing short of exceptional. Our team is overjoyed knowing that we were able to contribute to your comfort and satisfaction during your time with us. Your kind words truly fuel our commitment to providing a welcoming and enjoyable experience for every guest. We're already looking forward to your next visit with us!

6/10 一般

Rhonda

满意:员工和服务
Convenient location. Rooms were clean but worn and needed upgrades. Not a bad room for the rate.
2024 年 3 月入住 2 晚
HMV Properties group 于 2024年03月27日 的回复
Thank you for choosing Wingate at Wyndham Charleston Coliseum and for sharing your experience with us. We greatly appreciate your feedback as it helps us improve our services. We're delighted to hear that you found our location convenient and our rooms clean. Your insights on the need for upgrades are valued, and we're already working on enhancing our facilities to ensure a more comfortable stay for our guests. Your comfort is our top priority and we're committed to exceeding your expectations on your next visit.

10/10 超赞

stephen a miller

满意:清洁度、员工和服务、服务设施、住宿条件和设施
everything was very good thanks to all the staff
2024 年 3 月入住 2 晚
HMV Properties group 于 2024年03月27日 的回复
Thank you sincerely for your glowing review! We deeply appreciate your kind acknowledgment of our dedicated staff. Your comfort is our guiding star, and we're thrilled to have made your stay delightful. Looking forward to welcoming you back soon for another blissful experience!

10/10 超赞

Mark

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They actually let us check in early after a long, brutal drive!
2024 年 3 月入住 1 晚
HMV Properties group 于 2024年03月27日 的回复
Thank you for gracing us with your delightful review! It warms our hearts to know that we could ease the weariness of your journey with an early check-in. Your comfort is our utmost priority, and your kind words reaffirm our commitment to exceeding expectations. We look forward to welcoming you back for more moments of blissful relaxation.

6/10 一般

Robert,Auburn

Good night sleep.
2024 年 3 月入住 3 晚
HMV Properties group 于 2024年03月27日 的回复
Thank you for choosing Wingate from Wyndham Charleston Coliseum for your recent stay. We are delighted to hear you had a good night's sleep, as providing comfort is our top priority. Your satisfaction is our greatest reward. We appreciate your feedback and look forward to welcoming you back soon for another restful experience.

10/10 超赞

Roberto

2024 年 3 月入住 3 晚
HMV Properties group 于 2024年03月21日 的回复
Your generous praise warms our hearts! We're thrilled to have exceeded your expectations at Wingate by Wyndham Charleston Coliseum. Your satisfaction is our top priority, and we're delighted to have provided you with comfort and exceptional service throughout your stay. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We eagerly await the opportunity to welcome you back for another memorable stay.

4/10 很差

Juan

2024 年 3 月入住 7 晚
HMV Properties group 于 2024年04月10日 的回复
Thank you for choosing Wingate by Wyndham Charleston Coliseum for your recent stay. We truly appreciate your feedback as it helps us improve. We're disheartened to learn that your experience fell short of expectations. Rest assured, our team is diligently addressing the issues you encountered to ensure a more seamless stay for future guests. We hope to have the opportunity to welcome you back in the future and demonstrate the true Wingate hospitality that we are known for.

8/10 还可以

robert

满意:清洁度、员工和服务、服务设施
All areas that I visited were clean. The carpet was worn and, in places, threadbare. The breakfast was acceptable but nothing special. The staff were friendly and helpful. All in all, a good value for the money.
2024 年 3 月入住 1 晚
HMV Properties group 于 2024年03月19日 的回复
Thank you for sharing your experience with us! We're thrilled you found our hotel clean and our team friendly. Your feedback on the carpet and breakfast is appreciated, and we're already working on improvements. Ensuring your comfort is our utmost priority, and we hope to welcome you back for an even better stay!

4/10 很差

Phillip

不满意:住宿条件和设施,清洁度
Very dirty floors, elevator, and rooms…
2024 年 3 月入住 4 晚
HMV Properties group 于 2024年03月19日 的回复
Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience caused. Rest assured, cleanliness is our top priority, and we're addressing your concerns promptly. Your comfort is our mission, and we're committed to exceeding your expectations on your next visit.

6/10 一般

william

2024 年 3 月入住 3 晚
HMV Properties group 于 2024年04月10日 的回复
Thank you for sharing your experience with us. We greatly appreciate your feedback as it helps us enhance our services. Your comfort is our top priority, and we sincerely apologize for any shortcomings you encountered during your stay. Rest assured, we're committed to addressing your concerns and ensuring a seamless experience for all our guests. We're delighted to have had the opportunity to host you and we hope to welcome you back soon for an even more delightful stay.

10/10 超赞

Donna

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, quiet, friendly staff
2024 年 3 月入住 1 晚
HMV Properties group 于 2024年03月19日 的回复
Thank you immensely for your glowing review! Your satisfaction fuels our passion for excellence. We're thrilled you found our haven clean, quiet, and embraced by our warm staff. Your comfort is our driving force, and we're elated to have met your expectations. We eagerly await the pleasure of welcoming you back soon to indulge in another memorable stay

2/10 糟糕

Philip

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Manager was very rude! There still charged my hold and its been almost a week!
2024 年 3 月入住 4 晚
HMV Properties group 于 2024年03月14日 的回复
Thank you sincerely for sharing your valuable feedback. It truly pains me to learn of any discontent during your recent stay. Please accept my heartfelt apologies for any inconvenience caused. Your comfort is our highest priority,. Rest assured, we're investigating your concerns regarding billing and guest service. Your insights help us grow and improve. We eagerly anticipate the opportunity to welcome you back for a truly delightful stay.

10/10 超赞

Katrenia

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
HMV Properties group 于 2024年03月15日 的回复
Thank you for choosing Wingate by Wyndham Charleston Coliseum for your recent stay. We strive to create a haven of comfort and joy for our guests, and we're thrilled to hear that you experienced just that during your time with us. Your satisfaction is our top priority, and we deeply appreciate your kind words. We're committed to continually enhancing your experience, ensuring each stay is as memorable as the last. Looking forward to welcoming you back soon!

2/10 糟糕

Kexin

2024 年 3 月入住 2 晚
HMV Properties group 于 2024年04月10日 的回复
Thank you for taking the time to share your thoughts with us. We deeply regret any inconvenience you encountered during your stay. Rest assured, we're addressing the concerns you raised to enhance our services further. At Wingate by Wyndham Charleston Coliseum, our commitment is to provide comfort and exceed expectations. We hope for the opportunity to welcome you back and restore your trust in our hospitality.