The Hotel itself is beautiful, clean and breathtaking if you are a big Disney fan!!!
We had a family room which accommodates 5adults the room and hotel is spotlessly clean. only 2 mugs in the rooms and not enough tea, milk, hot chocolate for each person the room accommodated...we requested more which took over an hour to get.
Reception was so busy and no visible next in line order of fashion. Then on departure day we asked about our bags to be stored. We were told they would be collected from room, told them our departure time, then went to baggage desk to collect bags to be told they were ready and if we were being picked up by car they would bring them straight out for us. I went out to check to be told they would be there as we were on a time schedule and had a flight to catch. Anyway the Uber arrived and shock the bags weren't there, still in our room the other side of the hotel. Now given the price we paid I just think it should of been better. We spent 2 nights at the Magic circus b&b hotel and in terms of customer service that was much better.