帕拉马塔ALH Group

“Excellent customer service. Excellent curtesy. Clean hotel. Feel welcomed. Super beautiful ocean beaches 1 block away!”

“I liked most of the services that the hotel provided. However, I asked to make up room and provide me with clean towels, but it didn't happen!”

“缺點是不靠近火車站，自駕比較方便，其餘一切很棒，服務人員貼心，熱水充足，床很舒服。”

“Ive been there before and it meets my needs very well. Also, thank you for puting the the dining room chair in my room to support my back - much appreciated.”

“Great little place to stay overall. The bed was comfortable, room was clean and staff friendly. The only drawback was the sound of doors slamming shut all night from people leaving their rooms to use the bathroom. I had an ensuite bathroom but others don't. I woukd like to suggest having soft close doors installed for overnight comfort of guests.”

“， ”

“We didn't hear any noise from hotel all weekend. Beautiful rooms.”

“非常差！ 首先：我是幫朋友訂房已付清全額已經打電話詢問過可否出示非本人證件了，此飯店電話是hotel.com的電話客服回覆我說「你已經付清了當然可以」，所以安心下定。 當天check in 卻說要我本人證件正本（不就還好我在附近）我們是從別的城鎮過來如果我沒到就無法入住了。 櫃檯態度也非常差！ 過了一夜大家出去玩半夜要回飯店發現「房卡失效」完全無法開門！已經累的半死所有東西都在房裡卻進不去！此時打飯店電話完全沒人接（根本無人值班）只好睡車上（還好車鑰匙在身上），直到早上八班點半櫃檯有人了，卻只願意補償讓我們晚兩小時check out ! 這種掃興的事在旅途中真是非常糟。”