Property is in a quiet location.
Room and facilities were good
WIFI worked well.
Hotel restaurant was ok- perhaps should focus more on local food than western meals. Most western type meals we tried were mediocre at best.
Buffet breakfast was good.
KYLIE
於 2024 年 3 月住了 4 晚
10/10 優異
Derrick
2024年3月9日
讚好:整潔度、職員與服務和住宿狀況
Derrick
於 2024 年 2 月住了 26 晚
8/10 不錯
Sang Yong
2024年3月7日
讚好:住宿狀況
不滿:整潔度和職員與服務
Sang Yong
於 2024 年 2 月住了 3 晚
10/10 優異
Magnus
2024年2月5日
Magnus
於 2024 年 2 月住了 3 晚
10/10 優異
Brian
家人同遊
2024年1月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Brian
於 2023 年 12 月住了 12 晚
10/10 優異
NIKOLAI
2023年12月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
NIKOLAI
於 2023 年 12 月住了 10 晚
10/10 優異
Vivek (Happy valley goose bay)
家人同遊, 伴侶同遊
2023年12月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were extremely helpful, prompt, and friendly. The app made ordering room service, booking transportation, or chatting with the hotel very convenient and they always replied very quickly. Beautiful hotel with amazing swim out rooms! We loved our stay.
Vivek
於 2023 年 11 月住了 8 晚
8/10 不錯
Jillian
伴侶同遊
2023年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful new resort in quiet Nai Harn area. Recommend a pool access room. Loved the room service with a wide variety menu. Resort still under some construction but does not affect your stay and is a nice quiet resort. No construction noise, just one part of the resort doesn’t hosts guests yet.
10min walk to Nai Harn Beach and 10min walk to restaurants/shops/7-11/pharmacy. Area felt very safe. About 1h30min from airport and 30-45min from big Buddha/elephants/old phuket town.
Staff was good but could be improved. Consierge did not know any information in regards to tours that are advertised at hotel. In comparison to other resorts where they explain tours to you and showcase them.
Some staff were not trained at the coffee shop “Kopi.” We ordered off the menu and the staff member had to call someone to ask how to make the drink (iced latte). and it didn’t turn out good as we had ordered that coffee numerous times during our stay.
Servers do come around pool and offer drinks which was great. Keefir the server was by far the best and friendliest server and made our stay even better!
Overall, recommend this resort we had a great stay and the rooms and property are beautiful. Is a bit far from attractions but is a nice quiet area. We stayed 8nights but I would recommend 4-7 nights in Phuket and then tour other islands!
Jillian
於 2023 年 5 月住了 8 晚
8/10 不錯
Ashlie
親子同遊
2023年4月21日
讚好:職員與服務、設施服務和住宿狀況
This property was beautiful. I stayed in a poolside studio and it was perfect! There are jets and a ledge for you to sit in the pool right out your room's backdoor.
Part of the property is under construction. However, there wasn't any excessive noise or traffic.
The pool bar (swim up) was nice. Ordering a pizza is a must!
I was a bit bothered by the additional person fee that was added (as a daily charge) to my visit. I was charged for having my child stay with me in the room. I DID NOT request an extra bed or anything. I was told that because there was an "extra person" I needed to pay.
Lastly, my room wasn't ready at arrival so I waited in the lobby, which is beautiful, for about 20 minutes.
Other than that, the hotel staff is helpful and professional.