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Reviews of Pacific Paradise Motel

2.5 out of 5
Pacific Paradise Motel
Lini Highway, Tebakor, Port Vila

Reviews

6.6
Rating 10 - Excellent. 12 out of 50 reviews" "
Rating 8 - Good. 15 out of 50 reviews" "
Rating 6 - Okay. 8 out of 50 reviews" "
Rating 4 - Poor. 4 out of 50 reviews" "
Rating 2 - Terrible. 11 out of 50 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Crystal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is sold as having a balcony. It doesn't. We thought ac in room but only fan which barley worked. We booked for 2 nights but left after one as it was so horrible and noisy. Very smelly too. Mouldy smell. And bathroom stunk!
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024

10/10 Excellent

Leok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check out timing, also the facilities in the room like ironing and hair dryer.
Stayed 6 nights in Mar 2024

2/10 Terrible

S

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Property is along the main road which is quite noisy most of the time, and the room was not as nice as in the photo’s (cracked window and broken bed). Rubish bins overflowing in the kitchen. The other complains are more related to other guests, throughout the entire night we could hear a neighbour watching a movie. Toilets were covered with pie, all over the seat and floor, and not flushing after use. In the kitchen: pots were full of burned rice and noodles.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, they took care of our bags, helped us onto the boat and our room is amazing we love the natural sea breeze and privacy, the snorkeling is perfect, the pool is great. Beautiful shower with hot water We love Hide Away and the staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY STAFF SAFE WALKING DISTANCE TO SHOPPING & TOWN GENUINE PEOPLE WORKING THERE
Stayed 14 nights in Jan 2024

2/10 Terrible

CHRIS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't have a room which I booked on internet but later room was replace with other one with shower and toilet. But in my opinion room was suitable for renovation anyway !!!
Stayed 1 night in Dec 2023

6/10 Okay

Gerrard

Accessibility to town
Stayed 4 nights in Nov 2023

10/10 Excellent

Velin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean decent rooms, cooking facilities in common area, bath with soap, terrace attatched to every room, good service, I recommend Pacific Paradise motel
Stayed 1 night in Nov 2023

10/10 Excellent

Velin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice room with ceiling fan, comfy bed and a large terrace. Kitchen facilities with a kettle and utensiles. Overall a good place for a night or two, especially if you have a night between two flights. I recommend Pacific Paradise.
Stayed 1 night in Nov 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Mahanam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Mahanam

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

2/10 Terrible

Philip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon broken, tv broken, toilet seat broken, towel rail hanging off the wall, mould encrusted basin and sink, noisy from aircon next door, dark and dingy. At least the sheets were clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pick--hot water, clean, handy
Stayed 3 nights in Aug 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
I wounld like to say a big thank you to the ladys who work there thay made me feel like i was at home wot lovely people allways happy next time i came to Vanuatu i will came stay there again
Stayed 12 nights in Aug 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The ladies at reception were really helpful with recommendations, public transportation, and any other requests that were brought up. My room was simple, but clean. It had a shelving unit to set out my things. Communal bathroom with a toilet on one side and a shower on the other — both clean and well maintained, with plenty of toilet paper. The shower had hot water and good water pressure. No one was ever using the bathroom or shower when I went to use them. Someone came in and cleaned my room and made the bed each day. I really liked that this accommodation had local families staying there as well as other international tourists like myself. Everyone was very friendly and considerate of each other. Ask for the WiFi password with reception, but it may not reach to your room very well; I’d advise buying a SIM card with data to use in town or at the airport. I got a little cold at night, but taking the sheet and small blanket from the 2nd twin bed was enough to keep me warm enough, and I was told the next morning that I could ask for another blanket from reception. I really enjoyed my stay here. It was a perfect budget accommodation with what I needed.
Stayed 4 nights in Aug 2023

6/10 Okay

Joy

Liked: Staff & service
Stayed 7 nights in Jul 2023

6/10 Okay

Eamon

Liked: Staff & service
Satisfactory
Stayed 1 night in Aug 2023

2/10 Terrible

SAILESH

Stayed 5 nights in Jul 2023

8/10 Good

Seniala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jul 2023

8/10 Good

Rianne

Stayed 1 night in Jul 2023

8/10 Good

Dominik Maximilián

Liked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Freek

Stayed 1 night in Jun 2023

10/10 Excellent

William

Stayed 4 nights in May 2023

2/10 Terrible

Lynette

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Firstly, they had no record of our booking. The staff tried hard to accommodate us and offered 4 people 2 single rooms. 2 of the people were my elderly parents so we removed the top mattress from our bed and put it on the floor beside the existing single bed. My partner and I shared the bed base of one single bed. The staff tried to provide padding to make it more comfortable. There were no extra mattresses. The rooms were dirty. The shower was cold in both bathrooms. Much loud talking late at night near my parents room kept them awake.
Stayed 1 night in May 2023

4/10 Poor

Daniel

Liked: Staff & service
Property walls very strong with good staff Pacific Paradise is in the ocean...not in the building. Fighting cats at night nearby and no screens on windows allowing insects to enter
Stayed 28 nights in Apr 2023

2/10 Terrible

kinzie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff would not allow us to take our room, we were informed it had not been approved by management, my 8 month pregnant partner was left to find an alternative hotel around 6pm. there attitude was just disgraceful.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2023

6/10 Okay

Timothy

Liked: Cleanliness
Budget place to stay
If you're looking for cheap alternative place to stay closer to the airport then this is a OK option. Our room was quite hot as there was no air conditioning, but there was a ceiling fan. WiFi wasn't the greatest here (seems to be the norm in Vanuatu). The accommodation was generally clean with good showers. The main issue we had is the location is in a completely spot than what's shown on the hotels.com map. I'm not sure if this is the motels fault or Hotels.com? It needs to be corrected as we thought we were staying in the town centre and were disappointed to find out we were staying in locating no way near there.
Stayed 5 nights in Dec 2019

4/10 Poor

Shanika

Disliked: Staff & service, property conditions & facilities, room comfort
Need to make better place
Only very grateful house keeping Not a calm place to stay in holiday Very loud noise,staff and people talking, laughing, no respect to other guests, kitchen is very unhealthy open area cats and flies, most time my room didn't have hot water, and that's not a nice place to around the motel no garden or sitting or walk, it's only Bisnusse place to giving rooms, room fans sounds, are very noice and roof is very low,be careful to hand s up, metrres, and bed very uncomfortable, very poor network Wi-Fi, also TV only have one Chanel to see, I think management should be make a change if looking for forign guests to more comfortable place
Stayed 28 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife was booked and both occasions, there was double bookings and my wife has to be put on a very uncomfortable rooms, which we never paid for. Terrible experience. Wish we booked on any other surrounding motels/Hotels.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel was overloaded with phillipine workers it was bieing used as there meeting place, staff had no idea on how expedia worked and could not work out if I had paid or not
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
Honestly, the stay was awful - much too loud as there was music being played in a club or another hotel close by on 2 out of my 3 nights staying there the whole night through - from 8pm until 3 o´clock in the morning!! Had ear plugs put in but the base & drums were audible though. No chance toenjoy my stay. Additionally, the internet connection was extremely poor. The TV had 2 channels of which one was not to be watched as too grainy picture.
Stayed 3 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this place
Very low standard, rubbish, unclean. won't be able to eat here, not safe. not suitable for families with kids.Pay bit more n sty elsewhere. Staff try to get more money from you even if u paid in full.we arrived late night n reception try to charge another $50. We said didn't want to pay n want to speak to the manager then she got scared n let us stay
Stayed 1 night in Dec 2017

6/10 Okay

Bruce & Louise, New Zealand

Good if you are on a seriously tight budget.
We needed a room for about five hours as we came in at 1am in the morning off a flight and needed to be gone by 4.30 the next morning to catch another flight. So for a couple of hours it was fine and especially at $32 New Zealand dollars a night. You get what you pay for! It is very close to the airport which is convenient and for a few hours we were happy enough.
Stayed 1 night in Aug 2017

8/10 Good

Vowari, PNG

Liked: Cleanliness, staff & service, property conditions & facilities
Location is Ideal
The location is ideal in that it is located half way between the Airport and the Port Vila central business district (CBD). Also its I just next to the main highway making it easy to access Taxi and other transport services.

8/10 Good

Jacques

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Peter Bruteig

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, excellent value for money and comfy beds.
Stayed 1 night in Sep 2023

10/10 Excellent

Yuzuru

Liked: Cleanliness, staff & service, amenities
最初はエコノミールームの予約が取れてなかったようでシングルルームに急遽宿泊。シングルルームは暗めでした。スタッフの方々は親切で、安く泊まれて自炊もできました。メインの町にも歩いて3キロぐらいですぐ行けます。3週間ほどお世話なりました。またヴァヌアツに来た際はここに泊まりたいです。エコノミールームは部屋の中にコンセント穴がないので、キッチンや廊下のものを使う必要があります。エコノミールームのバルコニーで朝のコーヒーは最高です！
Stayed 4 nights in Aug 2023

6/10 Okay

Anne-Laure

Travelled with family
Liked: Cleanliness, staff & service
Option bon marché intéressante
Hotel simple qui ne fait pas forcément envie mais prix raisonnable et propre. Pas forcément d’eau chaude, mais grand lit confortable et le nécessaire pour prendre son p’tit dej. Clim fonctionnelle et ventilateur. Au vu des autres expériences vécues dans le pays, il est pas mal du tout. Au mois vous avez un rapport qualité prix plutôt équilibré.
Stayed 1 night in Aug 2023

8/10 Good

pierre-yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , you have what you pay for. But bedbugs ...
Stayed 1 night in Jul 2023

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Un peu excentré du centre ville, 20 minutes à pieds, m1is des bus publics sont tres facilement accessibles juste devant l hôtel. Chambre avec balcon correcte pour le prix. Bon accueil. Petit bemol sur les nuisances sonores dues à l´emplacement de l hôtel, qui donne sur la rue principale très passante. Personnel sympathique et arrageant notament pour la garde des bagages.
Stayed 2 nights in Aug 2022

6/10 Okay

イチロー, 千葉

Disliked: Room comfort
安い、キッチンがある
安いなりの居心地ですが、キッチンがありスーパー併設なので便利。空港へのバスが早朝から前の道で捕まえられるの。
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
共有のテラスでネットも快適に使えて、値段の割には大満足でした。 ただ、キッチンが外なので（屋根はある）雨の時は少しストレスがあるかも。 それを踏まえても、基本コスパは良いです。 シャワーも快適。スタッフの人も優しく、目の前にある商店も遅くまでやっているので、買い出しにも便利。
Stayed 1 night in Feb 2018

2/10 Terrible

Cornelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usel manager
Personalen var trevlig men managern var HEMSK! Jag hade just fått alla mina saker bestulna och bokade därför online. När jag ska checka in säger managern att min bokning inte finns trots att pengar hade dragits... Slutade med att de fick betalt och jag fick byta sovplats. Boka inte här!!!
Stayed 1 night in Jun 2017