I love the rooms here, car park is small but paying car park right next door which is free from 5pm till 8
Jane
於 2024 年 1 月住了 2 晚
6/10 一般
Richard
商務旅客
2024年1月19日
讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Poor sleep, nice building
Stayed overnight for work.
Good: very nice and efficient girl for check in; comfortable bed; very good shower; nice tea/coffee/shampoo etc; large TV; room decorated nicely; good price; good breakfast service
Poor: Cold room at night and morning; loud intermittent plumbing noises all night affected sleep; road noise; small carpark
Richard
於 2024 年 1 月住了 1 晚
4/10 欠佳
Brioney
商務旅客
2024年1月11日
讚好:住宿狀況和客房舒適度
不滿:職員與服務
Customer Service Non existent this time
So the last time I stayed here, I had to complain about a dog going absolutely ballistic in the room next to me. Poor thing was throwing itself at the door and howling. When I spoke to reception they advised that it was the Managers dog and he keeps it in a room when he's at work. Prior to this a car alarm was continually going off in the car park. That was the same dog before he got moved into a room. I even offered to have the dog in my room to keep it company. It was moved and sat at reception with a colleague.Anyway, I decided to give the hotel another go. After a 3 hour drive to my works office, all I wanted to do was have a hot bath and go to bed. Bath run but as soon as I was in it, it drained in a matter of seconds. I've emailed the hotel 3 times about this asking for a refund but have had no response. I did say I would be leaving a review if they didn't come back to me. Essentially I've paid for something I didn't get and as this is the 2nd time I've experienced issues feel I have to leave a review. No response to my complaint is unacceptable.
Brioney
於 2024 年 1 月住了 1 晚
6/10 一般
Ali Hakan
2023年12月18日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Really needs a refurbishment!
Ali Hakan
於 2023 年 12 月住了 2 晚
8/10 不錯
Jane
商務旅客
2023年11月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jane
於 2023 年 11 月住了 1 晚
8/10 不錯
Jane
商務旅客
2023年11月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The room was really spacious and decorated in a quirky chic style, which I liked
Jane
於 2023 年 11 月住了 1 晚
10/10 優異
真實旅客
2023年10月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Unexpected delight
The Elephant Hotel was an unexpected delight - I was booked in as an overnight stop on the Thames Path National Trail. The room was really high quality - smart TV, leather sofa, high quality coffee and teas in the rooms. Plus a bath that was perfect after an 18 mile walk.
真實旅客
於 2023 年 10 月住了 1 晚
6/10 一般
Richard
2023年10月20日
不滿:客房舒適度
Good for a couple of days
Parking was an issue. Location noisy as right on a busy junction.
Restaurant was good with the meat being cooked in the room which was nice. Breakfast okay but limited cold selection limited