While the hotel was beautiful and first class all the way, it was the staff that impressed me the most. So friendly and helpful, the Valets, the front desk people, the cleaning service, all brilliant
Kerry
於 2024 年 5 月住了 1 晚
10/10 優異
Adriana
伴侶同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It had kept its character and charm.
Adriana
於 2024 年 5 月住了 1 晚
10/10 優異
Michelle
家人同遊
2024年5月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient to downtown Richmond, friendly staff!
Michelle
於 2024 年 5 月住了 1 晚
4/10 欠佳
Lauren
2024年5月7日
讚好:職員與服務
不滿:整潔度和住宿狀況
I checked out only moments after checking in. The first room they gave me had a bad smell, the air didn’t work, sheets were dirty, and the mirror in the bathroom was literally falling off the wall. They moved me to another room and it was just as bad. I got out of there and booked another hotel nearby.
Lauren
10/10 優異
Joseph (Alexandria)
2024年5月6日
讚好:整潔度、職員與服務和住宿狀況
Omni was great convenient and clean.
Joseph
於 2024 年 5 月住了 1 晚
8/10 不錯
Bill
伴侶同遊
2024年4月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great facilities, easy access, friendly staff.
Three issues: periodic noises coming from the HVAC vent/facilities.
Confusion about lack of housekeeping (including replenishing coffee) associated with tag on the door. Suggest you separate that from the tag for do not disturb.
Extra payments disguise the price. WiFi should be built into the room price. Overnight parking and valet service is too expensive.
Bill
於 2024 年 4 月住了 2 晚
10/10 優異
Thomas
2024年4月22日
讚好:整潔度、職員與服務和住宿狀況
Nice!
Thomas
於 2024 年 3 月住了 1 晚
8/10 不錯
Cadee (Clovis)
商務旅客
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It said walkable, there were a few restaurants but not many. Some homeless around I asked the desk if it was safe to walk alone, they seemed skeptical