外观

关于西雅图 - 市中心皇冠假日酒店 - IHG 旗下酒店的点评

4 out of 5

点评

8.6

超赞

10 分 - 超赞。1202 条好评,共有 2223 条点评" "
8 分 - 还可以。574 条好评,共有 2223 条点评" "
6 分 - 一般。258 条好评,共有 2223 条点评" "
4 分 - 很差。118 条好评,共有 2223 条点评" "
2 分 - 糟糕。71 条好评,共有 2223 条点评" "

9.0/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

4/10 很差

Chiou yun

团体旅客
不满意:员工和服务
2023 年 10 月入住 3 晚
Customer Service 于 2023年10月29日 的回复
We appreciate the feedback, Chiou.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

4/10 很差

CHAO HSIANG

团体旅客
满意:清洁度
不满意:住宿条件和设施,员工和服务
應該不會再來住了
酒店有點老舊,可是房間內明顯有整修過,房間內部還不錯,可是水管管線應該有問題,浴室排水很慢,最糟糕的是電梯系統,訪客在尖峰時刻可能要等5-10分鐘電梯怨聲載道
2023 年 6 月入住 3 晚

8/10 还可以

JY MING

商务旅客
满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 6 晚
Customer Service 于 2023年06月8日 的回复
Thank you for the great rating, Jy!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Crowne Plaza Seattle Downtown. We'd like to share an even better experience with you soon.

8/10 还可以

Rui lan

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
住宿还可以
2023 年 5 月入住 2 晚
Customer Service 于 2023年05月24日 的回复
感谢您花时间给我们留下 4/5 的评分,Rui!我们很高兴知道我们给您留下了美好的印象。我们期待再次接待您,以便我们可以在西雅图市区皇冠假日酒店与您分享更好的体验。

8/10 还可以

Ping,West Jordan

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚
Customer Service 于 2023年05月8日 的回复
我们感谢您分享这个积极的评价,Ping!客人的舒适对我们很重要,所以我们迫不及待地想再次见到您在西雅图市区皇冠假日酒店。下次我们希望与您分享更愉快的体验。

6/10 一般

KA MAN

2022 年 7 月入住 3 晚
Customer Service 于 2022年07月25日 的回复
We appreciate you taking the time to share your feedback. We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

8/10 还可以

John,Clermont

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall, the hotel was clean and the room was comfortable. There was some renovation work taking place that was purely aesthetic. The location was very good and was within walking distance to all of the downtown attractions. The only negative I had was that there was no complimentary hotel transportation to and from the airport and cruise pier.
2024 年 5 月入住 1 晚

10/10 超赞

Valerie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Megan

满意:清洁度
2024 年 4 月入住 4 晚

6/10 一般

Oscar

与配偶出行
满意:清洁度、员工和服务、服务设施
Mucho ruido en la habitación
2024 年 5 月入住 3 晚
Customer Service 于 2024年05月22日 的回复
Óscar, gracias por compartir tus comentarios. El equipo del hotel toma en serio los comentarios de los huéspedes y analizará el problema de ruido que usted mencionó. Esperamos tener otra oportunidad de brindarle una estadía más cómoda en el futuro.

10/10 超赞

Neil

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The use of the elevators was easy.
2024 年 5 月入住 4 晚
Customer Service 于 2024年05月22日 的回复
Neil, thank you for your review. Crowne Plaza Seattle Downtown is pleased to hear you found the elevator usage convenient. We hope to welcome you back soon.

10/10 超赞

Jason

满意:清洁度、员工和服务、住宿条件和设施
I stayed for less than 24 hours. I was comfortable and it was close enough to the convention center to make walking pleasant.
2024 年 4 月入住 1 晚
Customer Service 于 2024年05月21日 的回复
Jason, thank you for sharing your experience. It's fantastic to hear that you had a comfortable stay and appreciated the convenient location of Crowne Plaza Seattle Downtown. We hope to welcome you back for a longer visit in the future!

10/10 超赞

Lani

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Walking distance to the conventio centre.
2024 年 5 月入住 2 晚
Customer Service 于 2024年05月20日 的回复
Lani, thank you for highlighting our convenient location near the convention center. Crowne Plaza Seattle Downtown is thrilled to hear about your positive experience. We look forward to welcoming you back!

10/10 超赞

Belinda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was so close to everything!
2024 年 5 月入住 4 晚
Customer Service 于 2024年05月20日 的回复
Thank you for sharing, Belinda!At Crowne Plaza Seattle Downtown, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 超赞

Herman

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was excellent and accommodating.
2024 年 5 月入住 1 晚
Customer Service 于 2024年05月18日 的回复
Herman, thank you for your kind words. The team at Crowne Plaza Seattle Downtown is delighted to hear that you found them to be excellent and accommodating. We look forward to your next visit!

6/10 一般

Mary

与配偶出行
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
The room is beautiful. There was no parking available and I am handicapped. We had to park almost 2 blocks over uphill to find convenient parking. As much as we paid, you would think they could accommodate.
2024 年 5 月入住 1 晚
Customer Service 于 2024年05月17日 的回复
Mary, thank you for your feedback. We're glad you found the room beautiful. We're sorry that parking was challenging, especially considering your needs. Your comments are taken seriously as we strive to improve the experience for all guests.

6/10 一般

MariaLuisa

满意:住宿条件和设施
不满意:清洁度
2024 年 5 月入住 5 晚
Customer Service 于 2024年05月17日 的回复
MariaLuisa, thank you for taking the time to leave a rating. Your feedback is important to us. We continuously aim to improve and hope to have the opportunity to serve you better in the future.

10/10 超赞

Marisol

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location was excellent and the rooms were very nice and clean.
2024 年 5 月入住 2 晚
Customer Service 于 2024年05月15日 的回复
Marisol, it's pleasing to know that the prime location and cleanliness of the Crowne Plaza Seattle Downtown exceeded your expectations. We always strive to maintain the highest standards of tidiness in our rooms. Thank you for the positive review, and we truly hope to see you again.

8/10 还可以

Jeffrey

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Customer Service 于 2024年05月15日 的回复
Jeffrey, we're pleased to see your rating for Crowne Plaza Seattle Downtown. It's encouraging to know that your experience met your expectations. Should you wish to share more feedback from your stay, we'd appreciate hearing from you. Looking forward to welcoming you back in the future.

10/10 超赞

guy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing
2024 年 5 月入住 2 晚
Customer Service 于 2024年05月14日 的回复
Guy, we appreciate your top rating of Crowne Plaza Seattle Downtown, even if there are no specific comments. It's great to know your stay was satisfactory. We look forward to welcoming you back in the future.

10/10 超赞

Mick

满意:清洁度、员工和服务、住宿条件和设施
2nd stay here in a week after being away up north. Nice hotel, will be great when renovation is completed. comfortable room.
2024 年 5 月入住 1 晚
Customer Service 于 2024年05月14日 的回复
Mick, it's wonderful to hear that you chose Crowne Plaza Seattle Downtown for multiple stays within a week. We're pleased that you found the rooms comfortable. We, too, anticipate that the ongoing upgrades will elevate the guest experience even further. Thank you for your patience during our renovation period, and we look forward to welcoming you back.

8/10 还可以

Joshua,JBLM

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good for a weekend trip
2024 年 3 月入住 1 晚
Customer Service 于 2024年05月11日 的回复
Joshua, thank you for choosing Crowne Plaza Seattle Downtown for your weekend trip. We're pleased to learn you had a satisfactory stay. On your next visit, we aim to provide you with an even more enjoyable experience. Safe travels until then!

4/10 很差

paula

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
This property was in the middle of a renovation. It really didn't have many amenities. I recommend staying across the street at a larger hotel with apool and other amenities.
2024 年 3 月入住 1 晚
Customer Service 于 2024年05月9日 的回复
Paula, we recognize that ongoing renovations can give a different impression than usual. We are continually improving our hotel to offer a superior experience, and we regret if this did not align with your expectations. While we do offer a variety of amenities, we understand your preference for larger offerings. Your feedback is invaluable for helping us enhance our guest experience for future visits.

8/10 还可以

Jamieson

与配偶出行
不满意:员工和服务、服务设施、住宿条件和设施
Very very dated. Room was smelly. Poor ventilation. Noisy ac. Bathrooms felt dirty. Lobby a mess. Poor location and no restaurant apart from noodle pots or crisps available from lobby.
2024 年 4 月入住 2 晚
Customer Service 于 2024年05月8日 的回复
Jamieson, we regret to read your stay didn't meet expectations. It is disappointing that you found aspects of our hotel outdated and the room conditions not up to par. We value your feedback about the ventilation, noise levels, cleanliness, and snack options. We appreciate your patience during any lapse you may have experienced. Our team constantly works to improve on each of these details. We hope we get another opportunity to show you our true service standards in the future.

6/10 一般

Tatiana

与家人及幼儿出行, 与家人出行
满意:清洁度
不满意:住宿条件和设施
The property is under construction, so many of its facilities are unavailable. That turns into a problem, since you are not aware before arriving. The room was clean and ok, but we expected better quality and facilities.
2024 年 4 月入住 4 晚
Customer Service 于 2024年05月8日 的回复
Tatiana, addressing your concerns about availability of certain amenities, we regret any inconvenience. We strive to ensure full transparency about any ongoing renovations and aim to maintain a top-notch experience for our guests, even during improvements. It's encouraging to hear your room met cleanliness standards, though we understand you had higher expectations otherwise. Your comments will be shared with our team to reinforce our commitment to guest satisfaction. We hope to have another opportunity to better serve you in the future.

6/10 一般

jenna

与家人出行
满意:清洁度
We didn’t know the hotel was being completely renovated, that was disappointing. Room was clean, staff were nice (minus housekeeping that just walked into our room unannounced at 9am), valet parking was quick to get the car. Area directly around the hotel is okay, not fantastic. I would give the hotel 3 stars. It was and average stay.
2024 年 5 月入住 1 晚
Customer Service 于 2024年05月6日 的回复
Jenna, thank you for the feedback. It appears the ongoing renovations led to some unexpected surprises during your stay. Regretfully, there seems to have been a misunderstanding with our room service colleagues. We also want to assure swift valet services and cleanliness are always on top of our list. Your comments regarding the surrounding area are noted as well. We hope to provide a more than average experience on your next visit.

10/10 超赞

Thomas

满意:清洁度、员工和服务、住宿条件和设施
Nice clean place and friendly staff. Would repeat.
2024 年 5 月入住 3 晚
Customer Service 于 2024年05月6日 的回复
Thomas, thank you for your wonderful feedback about your stay at Crowne Plaza Seattle Downtown. It brings us joy to hear about your positive experience with our friendly team members and our immaculate facilities. We look forward to giving you another exceptional visit in the future.

8/10 还可以

Mick

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Very comfortable room stayed for 3 nights. Great friendly staff. currently completing renovation downstairs but was ok. We like the hotel and have booked again to stay in a weeks time. kind regards Mick & Sharyl
2024 年 5 月入住 3 晚
Customer Service 于 2024年05月6日 的回复
Mick, it's terrific to hear that you found the Crowne Plaza Seattle Downtown to your liking, especially noting our comfortable rooms and outgoing team members. We're currently undergoing some renovations to enhance our facilities, and we're pleased this did not deter your overall experience. We eagerly anticipate welcoming you back for your next stay soon. Warm regards.

8/10 还可以

KUNIFUSA

满意:员工和服务,清洁度
Bathtub drains slowly
2024 年 5 月入住 2 晚
Customer Service 于 2024年05月5日 的回复
Kunifusa, it's regretful to hear about the inconvenience you faced due to the bathtub issues. We will certainly share this feedback with the maintenance team for a closer inspection. We hope your overall stay at Crowne Plaza Seattle Downtown was enjoyable and would love to welcome you back for a seamless experience next time.

8/10 还可以

Booghali

商务旅客
满意:清洁度
不满意:住宿条件和设施,服务设施
Property lobby was under condition and most shared spaces were closed. Some cigarette burns in the curtains but stayed in a non smoking suite. Overall ok for the price.
2024 年 4 月入住 2 晚
Customer Service 于 2024年05月4日 的回复
Booghali, we value your feedback and are glad to know that you found our hotel acceptable for the price. We regret that you encountered some inconveniences during your stay given the current lobby refurbishment and the issue with your room curtains. Our commitment is to provide a positive atmosphere for all our guests, and your comments will help us enhance our services. We hope to welcome you back once the renovations are complete, for a more delightful experience.

10/10 超赞

Renato R.,Chandler

与配偶出行
满意:清洁度、员工和服务、服务设施
Staff very professional, price per nite very reasonable, central in downtown area, keep up excellent customer service!
2024 年 4 月入住 2 晚
Customer Service 于 2024年05月4日 的回复
Renato, your feedback for the Crowne Plaza Seattle Downtown is highly appreciated. It's great to know you found our dedicated team members professional and our location advantageous for your needs. We thank you for commending our excellent customer service and reasonable rates - both aspects we're immensely proud of. We look forward to your future visit with us.

10/10 超赞

Angela

满意:清洁度、员工和服务、住宿条件和设施
our family had the best stay
2024 年 4 月入住 3 晚
Customer Service 于 2024年05月3日 的回复
Angela, it's wonderful to hear that your family had an exceptional stay at Crowne Plaza Seattle Downtown. We strive to create memorable experiences for all our guests, and it appears we have achieved that with your family. We appreciate your feedback and eagerly look forward to hosting your family again in the future.

10/10 超赞

Carlos

2024 年 4 月入住 2 晚
Customer Service 于 2024年05月22日 的回复
Carlos, thank you for your rating! The team at Crowne Plaza Seattle Downtown is thrilled to know you had a positive experience. We're looking forward to welcoming you back!

10/10 超赞

Kenneth

满意:清洁度、员工和服务、住宿条件和设施
.
2024 年 4 月入住 1 晚
Customer Service 于 2024年05月3日 的回复
Kenneth, it's wonderful to know you had a great experience at Crowne Plaza Seattle Downtown. Don't hesitate to revisit us when you find yourself back in downtown Seattle.

10/10 超赞

Lauren

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Customer Service 于 2024年05月3日 的回复
Lauren, it's wonderful to see your top-rated Expedia review of the Crowne Plaza Seattle Downtown! We're thrilled you had such a positive experience and we thank you for the accolade. We're eagerly awaiting your next visit.

10/10 超赞

Varuna

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at the Crowne Plaza last week and absolutely loved the experience. The room was super clean, beds were comfortable and noise free at night time. The staff was friendly and helpful and the room service requests were promptly addressed. There is a section in the lobby under construction but that does not affect the stay at the hotel in any way. The hotel is fairly close to most of the downtown attractions and the Pier 56 waterfront is walking distance! Lack of eateries in the hotel vicinity is the only downside but then again the Pike Place Market is at a short distance.
2024 年 4 月入住 3 晚
Customer Service 于 2024年05月1日 的回复
Varuna, it's always a joy to hear that guests like you had a delightful experience at Crowne Plaza Seattle Downtown. Our team is delighted to know you appreciated the tranquil, comfortable accommodations, and the prompt room service services.Our location's proximity to downtown's attractions, including Pier 56 and Pike Place Market, is indeed a highlight for our guests. We understand the desire for more nearby dining options and we appreciate your patience. Thank you for choosing to stay with us and we look forward to welcoming you back.

6/10 一般

Katherine

团体旅客
满意:服务设施,清洁度
不满意:住宿条件和设施
Was not aware at time I booked that the whole lobby, fitness center and restaurant were under construction.
2024 年 4 月入住 3 晚
Customer Service 于 2024年05月1日 的回复
Katherine, we're disappointed to hear that you were surprised by the renovation work during your stay. It's unfortunate that this information didn't reach you ahead of time. We promise to do better on clearly communicating such crucial details prior. Despite these renovations, we're eagerly looking toward providing improved facilities, and we truly hope you'll give us another chance to serve you in the future.

8/10 还可以

Akar

团体旅客
满意:清洁度
不满意:住宿条件和设施
There was a construction at the lobby. We couldn’t use the business area and the rooms for working. And the air conditioning was old and too windy for the bed that was close to it. Bathtub was dangerously slippery. There was an anti-slip strip optionally. But without warning, it was dangerous and the the strip was too small.
2024 年 4 月入住 3 晚
Customer Service 于 2024年05月1日 的回复
Akar, thank you for taking the time to share your feedback. While we're glad you chose to stay with us at Crowne Plaza Seattle Downtown, it seems a few aspects of your visit may not have exceeded your expectations. We understand there were some inconveniences due to enhancements being made at our lobby, which unfortunately impacted the availability of our work areas. Your comments regarding the air conditioning and the bathtub accessibility and safety are noted and will certainly be shared with our Operations team for further review. While we assure you these instances are uncommon, we appreciate you bringing them to our attention. We hope to have the opportunity to provide you with a more seamless experience on your next visit to the Emerald City.

8/10 还可以

Donggun

满意:清洁度、员工和服务、住宿条件和设施
.
2024 年 4 月入住 7 晚
Customer Service 于 2024年04月30日 的回复
Thanks for the 4/5 rating, Donggun!We're happy you had such a lovely stay at Crowne Plaza Seattle Downtown! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 还可以

Chandra,Sequim

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Even though there was dusty construction the staff was very friendly and our room was clean and comfortable. The ice machine room on floor 18 was gross (pizza box in there and a tissue on the floor). Still a good experience. Would have been nice to know before booking that parking would be so expensive, but we found out by email before we arrived and so we parked and walked from the ferry instead. We would stay there again.
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月30日 的回复
Chandra, it's heartening that despite the ongoing renovations, you found our team at Crowne Plaza Seattle Downtown very approachable and your room to your liking. Our apologies for any unpleasantness encountered with regard to the cleanliness in particular areas, steps are being taken to enhance our attention to detail. Thank you for sharing your thoughts about the parking fees, we continuously aim to optimize our communication for the benefit of our guests' pre-arrival planning. We can't wait to welcome you back in the future after these improvements.

10/10 超赞

Sophia,San Bernardino

满意:清洁度、员工和服务、住宿条件和设施
This hotel was great! Although we came while they were under construction, the staff and stay was super friendly and helpful!
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月30日 的回复
Sophia, we're thrilled to hear that you had a wonderful experience at Crowne Plaza Seattle Downtown even during our period of renovation. Our team members always strive to make each guest's stay as comfortable and enjoyable as possible. We're looking forward to welcoming you back soon.

10/10 超赞

Keri

与家人出行
满意:服务设施
We had a great stay. The beds were comfortable. The staff was friendly and the rooms were very clean. Located perfectly
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月29日 的回复
Keri, it's wonderful to hear that you had an excellent stay at Crowne Plaza Seattle Downtown. We're delighted to know that you found our beds comfortable, our team members friendly, and our accommodations impeccably tidied. It's also great that our prime location suited your needs perfectly. We hope your travels bring you back to our doorposts soon.

10/10 超赞

Cassie

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was fantastic, very friendly and welcoming.
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月29日 的回复
Cassie, it's uplifting to hear that you had a warm and pleasant experience at Crowne Plaza Seattle Downtown. We take pride in our team members' committed service and their ability to create a friendly and welcoming environment for our valued guests. We're thrilled that they played a significant role in enhancing your stay. We look forward to hosting you again in the future.

2/10 糟糕

Veronica

2024 年 4 月入住 1 晚
Customer Service 于 2024年05月18日 的回复
Veronica, your feedback is important to us, and we regret that your experience did not meet your expectations. Our goal is to ensure every guest has a pleasant stay, and your input helps us to improve. Thank you for sharing your rating.

8/10 还可以

Axel

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Gutes Preis-Leistungsverhältnis, trotz Umbauarbeiten
2024 年 4 月入住 4 晚
Customer Service 于 2024年04月28日 的回复
Axel, es ist schön zu hören, dass Sie Ihren Aufenthalt im Crowne Plaza Seattle Downtown trotz der laufenden Renovierungsarbeiten lohnenswert fanden. Ihr Verständnis und Ihre positive Einstellung wissen wir sehr zu schätzen – wir hoffen, dass Ihre Reisen Sie bald wieder zu uns führen!

10/10 超赞

Kevin

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel would stay again.
2024 年 4 月入住 3 晚
Customer Service 于 2024年04月28日 的回复
Kevin, thank you for your positive feedback. We're thrilled that Crowne Plaza Seattle Downtown met your needs and we look forward to welcoming you back in the future. Safe travels!

10/10 超赞

Jacob

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only things I disliked is that on day one the elevator card kept sending me the floor above my room for some reason. Also the bar was closed but that was just bad luck. Overall other than those two things it was a really nice hotel
2024 年 4 月入住 2 晚
Customer Service 于 2024年04月27日 的回复
Jacob, it's great to appreciate the overall positive experience you had at Crowne Plaza Seattle Downtown. Your insights regarding the elevator card are noted. We sincerely apologize for the inconvenience caused and as part of our commitment to enhancing guest experiences, we are currently modernizing our elevators to improve their performance. Your comment about our bar services are invaluable to us too. We continuously look to enhance guest experiences and your feedback certainly assists us in achieving that. We hope to host you again for an even more enjoyable stay.

10/10 超赞

Alejandro,San Antonio

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best Hotel in Seattle for the Price.
2024 年 4 月入住 4 晚
Customer Service 于 2024年04月26日 的回复
Alejandro, we're thrilled to hear that you believe the Crowne Plaza Seattle Downtown is a top choice in terms of price and value. We continually strive to provide excellent service and affordable rates. Looking forward to your next visit.

10/10 超赞

SOYOUNG

2024 年 4 月入住 2 晚
Customer Service 于 2024年05月16日 的回复
Thank you for your excellent rating! The team at Crowne Plaza Seattle Downtown is thrilled to know you had a great experience. We look forward to your next visit!

10/10 超赞

Leonardo

2024 年 4 月入住 2 晚
Customer Service 于 2024年04月26日 的回复
Leonardo, thank you for your stellar rating of Crowne Plaza Seattle Downtown. We're delighted that you had a wonderful stay with us. If you have the time, we'd appreciate it if you could share more about your experience. We hope to welcome you back in the future!