Weird hotel, that's the best way to describe it. And not a good experience. Avoid!
Clearly not enough staff employed and as such they aren't really willing to help guests out. I asked for cutlery in the room, I had to go down and collect it myself. We asked if they could heat something up for us, I had to take it down and collect it.
The pool is closed from 11am - 5pm. THERE IS NO LIFE GUARD not even a member of staff working at the pool. There were no towels available. When I mentioned this to reception they said they would send someone up with more towels. The whole think seemed ridiculous.
The staff neglected to tell us that we were entitled to a free drink in the bar and I only found out because another guest happened to mention it to me. This so called act of generosity was somewhat spoiled by the fact that the offer was for one drink per room not per guest - clearly false generosity then because isn't it embarrassing to offer something to only half the people staying in a room? The free drink was apparently a cocktail which tasted suspiciously like a sports drink and appeared to contain absolutely no alcohol.
The room was large and the bathroom was good. However, the room was musty perhaps because it has no natural light owing to the fact the building next door is almost touchable if you were to lean out the window. The air conditioning ducts are position directly above the bed so they blow straight on to you when you lay down, which is less than ideal.