外观

关于维也纳美泉宫莱昂纳多酒店 的点评

3 out of 5
维也纳美泉宫莱昂纳多酒店
Linke Wienzeile 224, Vienna, Vienna

点评

9.0

非常棒

10 分 - 超赞。531 条好评,共有 1004 条点评" "
8 分 - 还可以。382 条好评,共有 1004 条点评" "
6 分 - 一般。66 条好评,共有 1004 条点评" "
4 分 - 很差。15 条好评,共有 1004 条点评" "
2 分 - 糟糕。10 条好评,共有 1004 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

Alex

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常好
2024 年 2 月入住 1 晚
Eva Fitzinger, General Manager 于 2024年02月20日 的回复
Dear AlexWe are very pleased that you found your stay with us at the Leonardo Vienna Schönbrunn to be "very good". It is always our aim to offer our guests a pleasant stay. Your positive feedback encourages us in our efforts. We look forward to your next visit.Best regards

10/10 超赞

YIAN

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
交通、人員、清潔度都超級棒!!!!而且價格也非常的實惠,若有機會再次到維也納旅遊仍會選擇回去住!
2023 年 11 月入住 7 晚
Leonardo Team 于 2023年11月28日 的回复
Dear Yian,thank you for taking the time to share your experience with us. It's a pleasure to read about your enjoyable stay at our hotel. It fills us with pride to learn that our clean rooms, helpful staff, and convenient location met your expectations and contributed to a great experience.We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、客房舒适度
2023 年 10 月入住 4 晚
Leonardo Team 于 2023年11月2日 的回复
Dear guest,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 还可以

HUEI JEN

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 4 晚
Leonardo Team 于 2023年10月24日 的回复
Dear Huei Jen,thank you for your good review. We are pleased to hear that you enjoyed your stay with us.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 超赞

Weilang

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真的是一個很棒的選擇
2023 年 9 月入住 1 晚
Leonardo Team 于 2023年09月28日 的回复
Dear Weilang,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 超赞

Tienen

2023 年 9 月入住 1 晚
Leonardo Team 于 2023年09月19日 的回复
Dear Tienen,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 还可以

Hoi yeung

2023 年 7 月入住 3 晚
Star Inn Team 于 2023年07月10日 的回复
Dear Hoi Yeung,thank you for the good review of our hotel! We are glad that you enjoyed your stay.We hope to see you again very soon.Sincerely,Star inn Team

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
交通方便的便宜住宿選擇
優點: 飯店對面就是U4地鐵,很方便。 樓下也有SPAR超市,買東西也很方便。遇到假日超市不開的情況,對面也有加油站,裡面超市也可以應付週末商店沒開的窘境。 房間空間夠大,可以攤開2-3個大行李箱。 飯店對面有幾間賣Kebap,晚上需要宵夜可以買來吃。 缺點: 枕頭很薄,需要對折才比較舒服。 淋浴溫度會忽高忽低,但還是可以接受的範圍。 房間隔音比較不好,凌晨隔壁房吵架,聽的很清楚。 如果對塵蟎過敏者可能要留意,飯店的棉被和床棉絮比較多,同行友人大過敏和眼睛癢。
2021 年 11 月入住 2 晚
Antwort vom Hotelmanagement 于 2021年11月10日 的回复
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Wien Schönbrunn. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Wien Schönbrunn. With kind regards Your host team

10/10 超赞

KAI-YIN

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
交通方便,舒適的好飯店
櫃檯人員親切,房間乾淨舒適,但燈光稍有不足,尤其是書桌方面那邊,沒足夠燈光照明,一樓就有SPAR超市很方便,地鐵站就在對面,交通方便。
2020 年 2 月入住 1 晚
Johann 于 2020年03月4日 的回复
Dear guest, Thank you for being our guest and taking the time to write a hotel review regarding your last stay at the Star Inn Hotel Wien Schönbrunn. We are very pleased that you felt comfortable with us during your stay and of course we would be pleased to pass on your praise to our team. It is very important for us to receive feedback from our guests. Only by your opinion, your ideas and your criticism, we can constantly improve our services and of course it is always a pleasure to get positive feedback. We look forward to seeing you soon at the Star Inn Hotel Wien Schönbrunn. With kind regards Your host Team

8/10 还可以

Louisa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
枕頭太薄,沒有電水壺,花灑水力不太穩定。 但交通非常方便,鄰外超市,非常方便。
2019 年 12 月入住 3 晚
Your Star Inn Team 于 2020年01月23日 的回复
Dear Star Inn Guest, dear Louisa, Thank you for taking the time to tell us about your experience at the Star Inn Hotel Wien Schönbrunn, by Comfort. It's great to know, that everything was right for you and you had a good time by us. As you mentioned the subway stop is located opposite the hotel. In a few minutes you are in the city center and this is a big plus point for our guests. We have comfortable, clean rooms. We hope you had a nice trip home, it would be a pleasure to welcome you again. Many greetings from Vienna, Your Star Inn Host Team

10/10 超赞

ZHUOHUA

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚
Your Star Inn Team 于 2020年01月23日 的回复
Dear Star Inn Guest, Dear Zhouhua, thank you for this nice review and for the detailed information! Satisfied guests are our goal and, therefore, our greatest motivation. We are very pleased that you had a nice stay at the hotel and in Vienna. We hope to see you again soon at the Star Inn Hotel Wien Schönbrunn, by Comfort and are always at your disposal. With best wishes from Vienna, Your Star Inn Host Team

10/10 超赞

真实旅客

2019 年 12 月入住 1 晚
your Star Inn host team 于 2019年12月10日 的回复
Dear Star Inn Guest, thank you very much for your visit and your value to the hotel. It's great to know, that everything was right for you and you had a good time by Star Inn Hotel Wien Schönbrunn, by Comfort. We are looking forward to welcome you again at our Hotel or at any one of our Star Inn Hotels in Europe. Sincerely, your Star Inn host team

8/10 还可以

Tzu Y

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚
Your star inn host team 于 2019年11月22日 的回复
Dear Star Inn Guest, thank you very much for your visit and your value to the hotel. It's great to know, that everything was right for you and you had a good time by Star Inn Hotel Wien Schönbrunn, by Comfort. We are looking forward to welcome you at one of our Star Inn Hotels in Europe once again. Sincerely, Your star inn host team

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 3 晚
your Star Inn host team 于 2019年10月22日 的回复
Dear Star Inn Guest, thank you very much for your visit and your valuation to the Star Inn Hotel Wien Schönbrunn, by Comfort. It's great to know, that everything was right for you and you had a good time by us. sincerely, your Star Inn host team

8/10 还可以

真实旅客

满意:客房舒适度,员工和服务
2019 年 8 月入住 2 晚
Your Star Inn Team 于 2019年09月5日 的回复
Dear Star Inn Guest, Thank you for taking the time to tell us about your experience at the Star Inn Hotel Wien Schönbrunn, by Comfort. It's great to know, that everything was right for you and you had a good time by us. We hope you had a nice trip home, it would be a pleasure to welcome you again. Many greetings from Vienna, Your Star Inn Host Team

8/10 还可以

KIT FONG

满意:清洁度、员工和服务、住宿条件和设施
家庭4人雙大床房
酒店交通方便,酒店一出就是地鐵站,去各景點都方便,環境清靜,早餐星期日要$14歐,見餐廳位很細,所以沒有留酒店食,去了附近一間Das Eduard ,星期日都開,食物質素好,早餐價少過$14歐。 房間夠大,夠光猛,整潔,床也很大,但床褥不太舒適,厠所細小,有浴巾,有冲涼液和洗頭水,但冇護髮素,冇洗面巾,冇拖鞋,冇牙膏牙刷,冇樽裝水給客人,义電位好似得2個,有個小型雪櫃。
2019 年 6 月入住 1 晚
your star inn host team 于 2019年06月24日 的回复
Dear Star Inn guest, dear Kit Fong, we are delighted to read about your nice experience and thank you for your valuation. We appreciate your feedback, and we hope you will keep your stay at our Star Inn Hotel Wien Schönbrunn, by Comfort in good memories and would be happy to welcome you back in future at Star Inn Hotels. In the meantime, we remain, sincerely, your Star Inn host team

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 1 晚
Your Star Inn host team 于 2019年02月12日 的回复
Dear star Inn Guest ! Thank you for taking the time to value our hotel regarding your last stay . We are very happy that you felt very comfortable with us. We hope to welcome you at the Star Inn Hotel Wien Schönbrunn, by Comfort soon again. Best regards Your Star Inn host team

8/10 还可以

Lai Wah

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
對面就是地鐵,超方便。但酒店比較簡約
2018 年 9 月入住 3 晚
Andrea Horvath 于 2018年10月1日 的回复
Dear Star Inn Guest, thank you very much for your visit and your valuation to the Star Inn Hotel Wien Schönbrunn, by Comfort. It's great to know, that everything was right for you and you had a good time with us. We always strive to offer our guests the best services and your feedback shows us that we were on the right way. We are looking forward to welcome you in our hotel or at any one of our Star Inn Hotels in Europe once again. Sincerely, Your Star Inn Host Team

10/10 超赞

真实旅客

满意:员工和服务、住宿条件和设施、客房舒适度
非常推薦的飯店
飯店離地鐵站很近,一出門就到了,樓下也有超市,只是附近沒有太多餐廳,飯店裡面的空調設備非常得好,電視也很大,兩張單人床也很大,唯一不足的地方是枕頭只有一個而且非常的軟,毛巾如果不夠也可以向櫃檯再拿,早餐雖然貴但是非常豐富!整體而言是一個很棒的飯店!
2018 年 8 月入住 4 晚
Andrea Horvath 于 2018年08月30日 的回复
Dear Star Inn Guest, Thank you for taking the time to tell us about your experience at the Star Inn Hotel Wien Schönbrunn, by Comfort. It's great to know, that everything was right for you and you had a good time with us. As you mentioned the subway stop is located opposite the hotel. In a few minutes you are in the city center and it is big plus point for our guests. We have comfortable, clean rooms. We hope you had a nice trip home, it would be a pleasure to welcome you again. Many greetings from Vienna, Your Star Inn Host Team

10/10 超赞

YANNHUEI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Experience
Everything is very good experience nice room good location and good breakfast but the only thing to improve is the front desk attitude, young people no passion for service. Surely come back and willing to recommend to friend and Hotels.com members
2018 年 8 月入住 3 晚
Andrea Horvath 于 2018年08月29日 的回复
Dear Star Inn Guest, thank you for this nice review and for the detailed information! Satisfied guests are our goal and, therefore, our greatest motivation. We are very pleased that you had a nice stay at the hotel and in Vienna. We hope to see you again soon at the Star Inn Hotel Wien Schönbrunn, by Comfort and are always at your disposal. With best wishes from Vienna Your Star Inn Host Team

10/10 超赞

Zheng,迪士尼

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常好,下面就是超市(注意周日关门)。紧靠U4 和U6 地铁。但是去霍夫堡还要换车。 没有免费早餐,一个人14欧。贵!
2018 年 8 月入住 2 晚
Andrea Horvath 于 2018年08月20日 的回复
Dear Star Inn Guest, Dear Zheng, thank you for this nice review and for the detailed information! Satisfied guests are our goal and, therefore, our greatest motivation. We are very pleased that you had a nice stay at the hotel and in Vienna. We hope to see you again soon at the Star Inn Hotel Wien Schönbrunn, by Comfort and are always at your disposal. With best wishes from Vienna Your Star Inn Host Team

10/10 超赞

wai cheung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 1 晚
your Star Inn host team 于 2018年08月14日 的回复
Dear Star Inn Guest, dear Wai Cheung, thank you for your nice valuation. The whole team was very happy that we have prepared a nice stay for you. We always strive to offer our guests the best service and your feed back shows us that we are on the right way. . We hope you had a nice trip home and keep Vienna and the Star Inn Hotel Wien Schönbrunn, by Comfort in good memory. Sincerely, your Star Inn host team

8/10 还可以

Jana,Surrey

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to a grocery store . property is nice hotel. Clean and easy to find.
2024 年 5 月入住 3 晚

10/10 超赞

Johann

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Schön
2024 年 5 月入住 3 晚
Leonardo Team 于 2024年05月21日 的回复
Lieber Johann,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Es freut uns sehr zu hören, dass Sie der Aufenthalt in unserem Haus begeistert hat.Es ist immer unser Ziel, dass unsere Gäste einen angenehmen Aufenthalt bei uns haben und es ist schön zu sehen, dass dieses Ziel bei Ihrem Besuch erreicht wurde.Wir hoffen, Sie bald wieder im Leonardo Hotel Vienna Schoenbrunn begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 超赞

Samar

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Leonardo Team 于 2024年05月21日 的回复
Dear Samar,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 超赞

Fatima

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and helpful staff. The breakfast was great, with many varieties and lots of good things to choose.
2024 年 5 月入住 2 晚
Leonardo Team 于 2024年05月20日 的回复
Dear Fatima,Thank you for your great review.It is our ultimate goal to provide our guests with a pleasant stay and we are glad that our staff was able to contribute to this.Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

8/10 还可以

Carol

2024 年 5 月入住 2 晚
Leonardo Team 于 2024年05月21日 的回复
Dear Carol,Thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 还可以

Usha

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Nice location, close to metro which gives easy access to tourist attractions, Vienna central. All of the about 15-20 min by metro. Staff were very friendly, breakfast was good with decent vegetarian options. There’s a supermarket also just outside the hotel. Definitely recommend!
2024 年 5 月入住 4 晚
Leonardo Team 于 2024年05月16日 的回复
Dear Usha,Thank you for your good review!We are pleased that you had an enjoyable stay at Leonardo Hotel Vienna Schoenbrunn. The convenience of our location, close to the metro, is something that our guests truly appreciate, and we are glad that you did too.We are also delighted to hear that our friendly staff, breakfast offerings, and nearby amenities contributed to a positive experience for you. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Vienna.With warm regards,Milica KrojsGuest Relation Agent

10/10 超赞

Tobias

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Das Hotel hat eine super Lage direkt an der U-Bahn. Mit der Bahn ist man innerhalb von 15 Minuten mitten im Zentrum! Die Zimmer sind geräumig und sauber. Wir waren sehr zufrieden!
2024 年 5 月入住 3 晚
Leonardo Team 于 2024年05月15日 的回复
Lieber Tobias,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Es freut uns sehr zu hören, dass Sie unsere zentrale Lage und die Sauberkeit unserer Zimmer schätzen. Es ist immer unser Ziel, dass unsere Gäste einen angenehmen Aufenthalt bei uns haben und es ist schön zu sehen, dass dieses Ziel bei Ihrem Besuch erreicht wurde.Wir hoffen, Sie bald wieder im Leonardo Hotel Vienna Schoenbrunn begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 超赞

John

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly & helpful. Breakfast buffet excellent. Room quiet, clean,good facilities.
2024 年 5 月入住 3 晚
Leonardo Team 于 2024年05月15日 的回复
Dear John,Thank you for your great review!Your kind words about our staff and facilities are greatly appreciated. It's wonderful to hear that you found our team to be friendly and helpful. We are also elated that you enjoyed our breakfast buffet and found your room quiet and clean. We can assure you that we strive to maintain these high standards to ensure the comfort and satisfaction of our valued guests. Your positive feedback is what motivates us to continue providing the best possible service.We truly enjoyed having you as our guest and we hope to welcome you back on your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

8/10 还可以

Garen

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Very nice hotel, recently renovated. We enjoyed our time there, the front desk staff are very kind. I would recommend that they have somebody working later from housekeeping as any request made after their hours is not fulfilled until the next day.
2024 年 5 月入住 2 晚
Leonardo Team 于 2024年05月14日 的回复
Dear Garen,Your feedback regarding your recent stay at Leonardo Hotel Vienna Schoenbrunn is greatly appreciated. It's delightful to hear that you enjoyed your time with us and found our front desk staff to be accommodating. Your suggestion about extending housekeeping hours is certainly noted. While we cannot promise immediate changes, we always strive to improve and create an ideal experience for our guests. Your comments help us in that pursuit.Looking forward to welcoming you back in the future.Best regards,Milica KrojsGuest Relation Agent

8/10 还可以

Markus

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
Leonardo Team 于 2024年05月15日 的回复
Lieber Markus,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.. Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 超赞

Kento

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice!
2024 年 5 月入住 3 晚
Leonardo Team 于 2024年05月13日 的回复
Dear Kento,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 超赞

Michaela

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Netter Aufenthalt in diesem Hotel, nur der Frühstücksraum ist etwas zu klein für die Anzahl der Gäste ( laut, schwierig Platz zu finden)
2024 年 5 月入住 1 晚
Leonardo Team 于 2024年05月13日 的回复
Liebe Michaela,vielen Dank für die positive Bewertung unseres Hotels! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Wir nehmen Ihre Bemerkung bezüglich der Größe des Frühstücksraums zur Kenntnis. Obwohl wir uns bemühen, ausreichend Platz für alle unsere Gäste zu schaffen, verstehen wir, dass es zu Stoßzeiten vorkommen kann, dass der Raum ein wenig überfüllt ist. Ihr Feedback ist für uns sehr wertvoll, da es uns hilft, unsere Dienstleistungen ständig zu verbessern.Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 超赞

Fevzi

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super schönes Hotel sehr zufrieden
2024 年 5 月入住 4 晚
Leonardo Team 于 2024年05月13日 的回复
Liebe Fevzi,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 超赞

Lloyd

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Excellent location, wonderful staff. Would recommend!
2024 年 4 月入住 10 晚
Leonardo Team 于 2024年05月8日 的回复
Dear Lloyd,Thank you for your great review!It is our goal to provide our guests with a pleasant atmosphere and we are very glad to hear that our excellent location and helpful staff contributed to your positive experience.Your words strengthen us in our intention and we are grateful that you recommend usWe look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 超赞

Janet

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy buen hotel, cómodo, limpio, buen buffet y el personal muy amable
2024 年 5 月入住 2 晚
Leonardo Team 于 2024年05月6日 的回复
Dear Janet,thank you for the excellent review of our hotel! It fills us with pride to learn that our clean and comfortable rooms, as well as our friendly staff met your expectations and contributed to a great experience. Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

10/10 超赞

Christian

满意:清洁度、员工和服务、住宿条件和设施
Alle gut
2024 年 5 月入住 1 晚
Leonardo Team 于 2024年05月3日 的回复
Lieber Christian,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 超赞

Milos

满意:住宿条件和设施
No
2024 年 4 月入住 2 晚
Leonardo Team 于 2024年05月3日 的回复
Dear Milos, thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 超赞

Andreas

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alles Top.
2024 年 4 月入住 2 晚
Leonardo Team 于 2024年04月30日 的回复
Lieber Andreas,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

8/10 还可以

Emma

与家人出行
满意:服务设施
Hôtel very well located, about 2min by walk to the subway line who drives you to the center in 10min. The room is more than correct for the price, large and modern! Do not hesitate ! Emma
2024 年 4 月入住 2 晚
Leonardo Team 于 2024年04月26日 的回复
Dear Emma,thank you for your good review. We are pleased to hear that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 超赞

Alisha

2024 年 4 月入住 3 晚
Leonardo Team 于 2024年05月15日 的回复
Dear Alisha,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 还可以

Me

满意:住宿条件和设施,员工和服务
2024 年 4 月入住 3 晚
Leonardo Team 于 2024年04月23日 的回复
Dear Me,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 还可以

Philip

满意:清洁度、员工和服务、住宿条件和设施
Good hotel for the price. Proximity to the Ubahn station gave good access to the city and to Schonbrunn. Ok breakfast for the price but I wish they would offer real orange juice rather than squash. Nice to have a fridge, bottle of water and a coffee machine. I had to ask for more pods but these were provided. I had an issue with the door lock and this was attended to very promptly. Useful Spar supermarket next door but closes at 8 and not open on Sunday. A reasonable choice if you can get it at a good price. Only two stops on U6 from Westbahnhof. Need to change to get to Hauptbahnhof. Direct train from Mitte if arriving at the airport. Limited options for food nearby but I got the 72 hour travel ticket and it was easy enough to reach other options.
2024 年 4 月入住 4 晚
Leonardo Team 于 2024年04月23日 的回复
Dear Philip,your detailed review is greatly appreciated. We are pleased to know that you found our hotel to be a good value choice with its convenient location and amenities. Our team always strives to provide a comfortable stay and we're glad to hear that your issue with the door lock was promptly attended to. Your comments regarding breakfast have been noted. We constantly aim to enhance our guests' experiences and your feedback is invaluable in this regard.We hope you enjoyed exploring the city and found the nearby transport links useful. It's our goal to offer a base from which our guests can easily explore all that Vienna has to offer.We look forward to welcoming you back to Leonardo Hotel Vienna Schoenbrunn in the future.Sincerely,Milica KrojsGuest Relation Agent

10/10 超赞

Veronica

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Leonardo Team 于 2024年04月23日 的回复
Dear Veronica,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 超赞

Shunichi

满意:住宿条件和设施,员工和服务
2024 年 4 月入住 7 晚
Leonardo Team 于 2024年04月23日 的回复
Dear Shunichi,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 还可以

Manuela

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kühlschrank hat nicht funktioniert.
2024 年 4 月入住 4 晚
Leonardo Team 于 2024年04月22日 的回复
Liebe Manuela,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat Es tut uns sehr leid, dass der Kühlschrank während Ihres Aufenthaltes nicht funktioniert hat und wir bedauern alle Unannehmlichkeiten, die Ihnen dadurch entstanden sind.Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 超赞

Tarana

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a wonderful stay. The hotel was right near the underground station and it was easy to get around. The staff were amazingly helpful with everything
2024 年 4 月入住 3 晚

10/10 超赞

Angel

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo bien
2024 年 4 月入住 3 晚
Leonardo Team 于 2024年04月8日 的回复
Dear Angel,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 还可以

Yesilyayla

满意:清洁度、员工和服务、住宿条件和设施
Ich habe 2 Nächte verbracht war schon alles in Ordnung
2024 年 3 月入住 2 晚
Leonardo Team 于 2024年04月3日 的回复
Lieber Yesilyayla,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent