室内游泳池

关于布里根泰恩海滩传统度假酒店的点评

3 out of 5
布里根泰恩海滩传统度假酒店
1400 Ocean Avenue, Brigantine, NJ

点评

7.6

还可以

10 分 - 超赞。454 条好评,共有 1530 条点评" "
8 分 - 还可以。529 条好评,共有 1530 条点评" "
6 分 - 一般。286 条好评,共有 1530 条点评" "
4 分 - 很差。159 条好评,共有 1530 条点评" "
2 分 - 糟糕。102 条好评,共有 1530 条点评" "

7.6/10

清洁度

8.0/10

员工和服务

6.8/10

服务设施

6.8/10

住宿条件和设施

7.8/10

环保

点评

8/10 还可以

Vlad,Coulmbia

与家人出行
满意:服务设施,清洁度
不满意:住宿条件和设施
Great location right on the beach, but the aging property seems to be neglected in terms of keep up and maintenance..
2024 年 5 月入住 3 晚

10/10 超赞

The Vanity

与配偶出行, 团体旅客
满意:清洁度、服务设施、住宿条件和设施
Me and my friends & wife loved it
2024 年 3 月入住 2 晚

10/10 超赞

Odyssey

满意:住宿条件和设施,清洁度
2024 年 5 月入住 2 晚

10/10 超赞

Sandra

与家人出行
满意:清洁度、服务设施、住宿条件和设施
On the beach Friendly staff
2024 年 5 月入住 2 晚
LVR Representative 于 2024年05月13日 的回复
Thank you for your positive review, Sandra! We're delighted to hear that you enjoyed our beachfront location and found our staff to be friendly. Providing excellent service and creating a welcoming atmosphere are priorities for us, and we're thrilled that we could contribute to a pleasant experience for you. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

6/10 一般

Ferria

与家人出行
满意:清洁度
不满意:住宿条件和设施,服务设施
Pool needs work very slimy on bottom. Rooms need upgrade tv old dont connect to phone and small. Appliances,stove, dishwasher leaking and refrigerator needs to be replaced. Couch in first room was all scratches. But the kind staff. The staff is grom heaven. Changed the room for me. View amazing right across from ocean. Alot of driving. This property is a little distance away from Atlantic city.
2024 年 4 月入住 7 晚
LVR Representative 于 2024年05月6日 的回复
Thank you for your feedback, Ferria. We apologize for the issues you encountered during your stay. We appreciate your kind words about our staff and are glad they were able to assist you by changing your room. We will address the concerns you raised about the pool, room amenities, and appliances with our maintenance team to ensure improvements are made. We hope you still enjoyed the ocean view and we appreciate your understanding. We hope to welcome you back for an improved stay in the future.

8/10 还可以

Joseph

与家人出行
满意:清洁度
I liked the cleanliness of the room, and the King Size Bed. I didn't like the air quality in the room. The room thermostat wasn't functioning, I couldn't control the heating and cooling when needed in the room.
2024 年 4 月入住 3 晚
LVR Representative 于 2024年04月30日 的回复
Thank you for sharing your feedback with us. We're pleased to hear that you found the cleanliness of the room and the king-size bed satisfactory. However, we apologize for the issues you experienced with the air quality and thermostat functionality. Your comfort is important to us, and we're sorry for any inconvenience caused. We'll address these concerns promptly to ensure a better experience for our future guests. If you decide to stay with us again, please don't hesitate to reach out if there's anything we can do to improve your stay. We appreciate your valuable feedback and look forward to hosting you again!

8/10 还可以

Michael

Property needs to be updated.
2024 年 4 月入住 1 晚
LVR Representative 于 2024年04月30日 的回复
Thank you for your feedback, Michael. We appreciate your input regarding the property's need for updates. We continuously strive to enhance our guests' experience, and your comments will be taken into consideration as we evaluate opportunities for improvements. If you have any specific suggestions or areas you feel require attention, please feel free to share them with us. We value your input and hope to have the opportunity to welcome you back in the future.

8/10 还可以

lautonia

满意:清洁度
2024 年 2 月入住 1 晚
LVR Representative 于 2024年04月30日 的回复
Thank you for your positive rating, Lautonia! We are pleased to hear that you enjoyed your stay with us and should you have any questions or concerns, please do not hesitate to reach out to us. We look forward to hosting you again!

6/10 一般

mark

与家人出行
满意:清洁度
不满意:住宿条件和设施
This property is in dire need of maintenence. Our first room, the Kitchen sink leaked so bas my wife got drenched when she turned the water on. We asked for another room, the second room, the sink in the bathroom was clogged, several outlets were not working. The staff responded in a timely manner and the sink was clogged.
2024 年 4 月入住 2 晚
LVR Representative 于 2024年04月15日 的回复
We apologize for the inconveniences you experienced during your stay, Mark. It's disappointing to hear about the maintenance issues you encountered in your rooms. Your comfort and satisfaction are important to us, and we regret that we fell short in providing you with a seamless experience. We appreciate your understanding and patience as our staff worked to address these issues promptly. Please know that we take your feedback seriously, and we will use it to improve our services and ensure a more enjoyable stay for our guests in the future. If there's anything else we can do to make things right or if you have any further concerns, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for a better experience.

10/10 超赞

Christenson

2024 年 4 月入住 1 晚
LVR Representative 于 2024年04月30日 的回复
Christenson, thank you for your perfect rating! We are grateful for your business and should you have any questions or concerns, please do not hesitate to contact us. We look forward to welcoming you back for a future visit!

6/10 一般

Sanjib

Its exclent lication and hotel, only thing there was no bath shampoo and Gel
2024 年 4 月入住 1 晚
LVR Representative 于 2024年04月11日 的回复
Thank you for your feedback, Sinjib. We're delighted to hear that you found our hotel to be excellent in location. Regarding the absence of bath shampoo and gel, we apologize for any inconvenience this may have caused. We'll ensure to address this issue promptly to enhance the overall guest experience. We appreciate your valuable input and hope to welcome you back for an even better stay in the future.

10/10 超赞

Mara

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Everyone one was friendly..clean room..manager was great the employees..I will definitely take kids and grandkids there.tgank you
2024 年 3 月入住 1 晚
LVR Representative 于 2024年04月2日 的回复
Thank you for your wonderful review, Mara! We are thrilled to hear that you enjoyed your stay with us and that our friendly staff, clean rooms, and great management made your experience memorable. We appreciate your kind words and look forward to welcoming you, your kids, and grandkids back for another fantastic stay in the future.

6/10 一般

Trinity

与配偶出行
不满意:清洁度、服务设施、住宿条件和设施
The staff was really friendly and accommodating. The hotel isn’t dirty just horribly run down. It’s a beautiful deco building and beach front location but the rooms need to be gutted and renovated. Nothing has been renewed in decades. Just repainting and repairing over horribly old infrastructure and furnishings. And no pool should be that color green. Can’t see the bottom of the pool. Gross.
2024 年 3 月入住 1 晚
LVR Representative 于 2024年04月2日 的回复
Trinity, thank you for sharing your feedback with us. We're glad to hear that you found our staff to be friendly and accommodating. However, we apologize for any inconvenience caused by the condition of our facilities. Rest assured, we take your concerns seriously and are actively working on improvements to ensure a better experience for our guests. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

2/10 糟糕

Laurie

不满意:住宿条件和设施,清洁度
Old and dingy. Didn’t have our reservations at check in. Wouldn’t go back.
2024 年 3 月入住 1 晚
LVR Representative 于 2024年03月25日 的回复
We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the property didn't meet your expectations and that there were issues with your reservation at check-in. We take your feedback seriously and will address these issues with our team to ensure they are resolved. If there's anything else you'd like to share or if there's anything we can do to improve, please let us know. We hope to have the opportunity to regain your trust in the future.

2/10 糟糕

Deyanira

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
Loved how it is right next to the beach. This hotel was once a very nice place. Unfortunately, a place we once enjoyed going to has went down the drain. We had to change rooms 3 times because each room we went to had mold and they were not really clean. All room doors we were in did not lock properly which is very unsafe. Room one was right by the elevator and the door didn’t even lock. We were able to open the door without using the room key. Also ceiling looked like it was ready to cave in from water damage. Room two had the same problem with the ceiling and door lock but wasn’t as bad as room one. The sofa had been peeling so bad it got all over me. We were very tired and it was late so we were just going to stick it out until the morning. Getting ready to go to bed and we noticed mold on the lamp covers. Upon pulling out the sofa bed the mattress had mold all over it. So we switched to another room. Room three didn’t have water damage in the ceiling but there was water damage on the windows they were trying to cover up. Also the lamp covers had mold as well. We wanted out! We called Expedia to see about a refund since we went through them but they would not refund us and there wasn’t a manager on site to help with this neither. We also couldn’t just afford to go to another place without being refunded for what we had already paid in full. So we decided because the bed didn’t show signs of mold we would just wait to until the morning. The story goes on.
2024 年 3 月入住 4 晚
LVR Representative 于 2024年03月25日 的回复
Deyanira, we apologize for the multiple issues you encountered during your stay. Your feedback is extremely valuable to us, and we take your concerns seriously. Rest assured, we have forwarded your comments to our onsite management team for further review. They will investigate the issues you raised and take appropriate actions to address them. We understand your frustration and appreciate your patience. Please expect to hear from them in the next few business days. We look forward to discussing this matter further and regaining your trust.

10/10 超赞

Bridget

与家人出行, 带宠物出行, 与配偶出行, 团体旅客
满意:清洁度、服务设施、住宿条件和设施
I like that instead of just a hotel room or a studio , i was able to rent 1bedroom apartment with a full kitchen
2024 年 1 月入住 4 晚
LVR Representative 于 2024年03月20日 的回复
Thank you for taking the time leaving us a review, Bridget. We're glad to hear that you enjoyed the option to rent a 1-bedroom apartment with a full kitchen during your stay! Providing guests with the convenience and comfort of a home-like environment is important to us, and we're pleased that this accommodation choice met your needs. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your positive review and look forward to welcoming you back in the future!

6/10 一般

Michael

与配偶出行
满意:清洁度
Needs better mattress and pillows
2024 年 3 月入住 2 晚
LVR Representative 于 2024年03月18日 的回复
Thank you for sharing your feedback, Michael. We apologize for any discomfort you experienced with the mattress and pillows during your stay. Your comment will be shared with our management team to ensure that we continue to improve our accommodations. We appreciate your valuable input and hope to have the opportunity to provide you with a more comfortable experience in the future.

8/10 还可以

Marilyn

满意:清洁度
Enjoyed my stay! Beautiful ocean view...Everything I needed!
2024 年 2 月入住 2 晚
LVR Representative 于 2024年03月11日 的回复
Thank you for choosing to stay with us, and we're delighted to hear that you enjoyed your stay and the beautiful ocean view. We strive to provide our guests with everything they need for a comfortable and enjoyable experience. Should your travels bring you back to the area, we would love to welcome you again for another wonderful stay.

8/10 还可以

Jerome

满意:住宿条件和设施,清洁度
Overall good for the price. Wish the sauna was working when I stayed and also wish the pool room was warmer.
2024 年 3 月入住 1 晚
LVR Representative 于 2024年03月8日 的回复
Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel to be overall good for the price. We apologize for any inconvenience regarding the sauna and pool room temperature during your stay. Your comments are valuable, and we'll take them into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

10/10 超赞

Craig

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
My go to everytime i come in the AC area. Move family friendly facility and nice staff.
2024 年 3 月入住 1 晚
LVR Representative 于 2024年03月4日 的回复
Thank you for your loyalty and for making us your go-to choice when visiting the AC area, Craig. We're delighted to hear that you find our facility family-friendly, and it's always a pleasure to welcome you back. If there's anything specific you enjoy or anything we can do to make your stays even better, please feel free to let us know. We look forward to your next visit.

10/10 超赞

Yenny

与家人出行
满意:客房舒适度,清洁度
Excelente
good view, very clean, organized, spacious I really liked it
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月27日 的回复
Thank you for taking the time to share your positive experience, Yenny. We're delighted to hear that you enjoyed the good view, cleanliness, organization, and spaciousness of your accommodation. Providing a comfortable and enjoyable stay is our priority, and we appreciate your positive feedback. If there's anything specific you loved or any suggestions you have, feel free to let us know. We look forward to welcoming you back for another excellent stay in the future!

10/10 超赞

Bryan

与家人及幼儿出行
满意:住宿条件和设施
Our toilet was leaking.
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月27日 的回复
Thank you for bringing this to our attention and your feedback, Bryan. We apologize for any inconvenience you experienced with the leaking toilet. Our maintenance team will promptly address this issue to ensure it is resolved. Your feedback is valuable, and we appreciate your understanding. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out. We hope to have the opportunity to welcome you back for a seamless and enjoyable stay in the future.

6/10 一般

Tabinda

Bed was terrible . Need to focus on that
2024 年 2 月入住 2 晚
LVR Representative 于 2024年02月27日 的回复
Thank you for sharing your, Tabinda. We apologize for any discomfort you experienced with the beds. Ensuring a good night's sleep is crucial for our guests, and we appreciate your input. We will review this with our team to see how we can improve the bedding quality in our rooms. If there's anything specific you'd like us to address or if you have additional comments, please feel free to let us know. We value your stay, and we hope to have the chance to provide a more comfortable experience for you in the future.

8/10 还可以

Tabinda

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
The sofa bed wasnt good. They didnt change the old sheet and duvut . Later i had to call room service .
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月27日 的回复
We appreciate your feedback and apologize for any inconvenience you experienced with the sofa bed and the linens. Providing a comfortable and clean environment is important to us, and we are sorry that we fell short on this occasion. Your comments will be shared with our housekeeping team to ensure improvements are made. If there is anything else you would like to bring to our attention or if there's anything we can do to make it up to you, please feel free to let us know. We value your stay and hope to have the opportunity to welcome you back for a better experience.

6/10 一般

Marvin,Marlton

不满意:清洁度、服务设施、住宿条件和设施
I realize the "Brigantine Inn" has been around for almost 100 years, but it has not been cared for properly. This tired old hotel is located in the best ocean front on the Jersey shore, yet my room had a failing bedroom HVAC unit, dirty kitchen, frayed carpeting and dilapidated furniture. Calling itself a "Legacy" resort is a fallacy.
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月22日 的回复
Thank you for taking the time to share your experience, Marvin. We apologize for any inconvenience you encountered your room. Your feedback is valuable, and we will address the issues mentioned to ensure a better experience for our guests in the future. We appreciate your input.

6/10 一般

Kinley

与家人及幼儿出行
Just good
2024 年 2 月入住 2 晚
LVR Representative 于 2024年02月22日 的回复
Thank you for sharing your feedback, Kinley. If there are specific aspects you enjoyed or areas where we can improve, please feel free to provide more details by reaching out directly to us We value your input and hope to make your future experiences even better.

8/10 还可以

Kabir

满意:住宿条件和设施,清洁度
Size of the PH room was great. Kitchen appliances and tools were fine. Panoramic Views of the ocean Atlantic City and Bay were spectacular day and night especially with the snow. Bed was OK. Pillows could be much firmer. Seating needs updating. Bathroom was way too small. Felt like an airplane toilet. But the power shower was excellent. Lack of any clean up each night by housekeeping was surprising and not appreciated. Paper towel holder was broken which was weird. I think curtains are better suited than the blinds and slats for the windows but very happy that the windows were easy to slide open so you can hear the sea and the seagulls. Pool was OK but very old. Game room was basic but appreciated. Lack of any breakfast area is a massive let down. Parking is ok. The fact that you have to carry your luggage up some steps to reach the lobby entrance is ridiculous. How do older folks deal with such things? Did not try the restaurant or bar as it closed by 10pm and I was not back by then. Elevator was slow. This is just an old oceanfront hotel for people who want to be by the waves in a quiet area and no flashy amenities but to cook for yourself. It was OK.
2024 年 2 月入住 3 晚
LVR Representative 于 2024年02月20日 的回复
Kabir, thank you for sharing your detailed feedback. We appreciate your insights and are glad to hear that you enjoyed the size of the room, panoramic views, and kitchen amenities. However, we apologize for any shortcomings, including the small bathroom, lack of nightly clean-up by housekeeping, and other inconveniences you experienced. We would like to clarify that we do offer housekeeping services for visits longer than 7 days or for a small fee upon request. Your input is valuable, and we will use it to improve our services. If you have any further suggestions or concerns, please feel free to let us know by reaching out to us directly. We hope to have the opportunity to welcome you back in the future with an improved experience.

2/10 糟糕

Tosha

不满意:住宿条件和设施,清洁度
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月20日 的回复
We're sorry to hear that your experience didn't meet your expectations, Tosha. If there are specific concerns or issues you'd like to address, please feel free to share more details by reaching out directly to us. Your feedback is valuable, and we want to ensure that we address any areas that may need improvement. We hope to host you again and regain your trust.

10/10 超赞

Trinity

2024 年 2 月入住 1 晚
LVR Representative 于 2024年03月21日 的回复
Thank you for your perfect rating, Trinity! We are thrilled you enjoyed your stay with us and should you have any questions or concerns, please do not hesitate to reach out. We hope to welcome you back in the future!

10/10 超赞

Emir

满意:客房舒适度,清洁度
Weekend getaway
Room was clean.Bed was not so comfortable.There was only 3 pillows on the bed.Bathroom was on small side. Everything else was ok no complaints.
2024 年 2 月入住 2 晚
LVR Representative 于 2024年02月19日 的回复
Thank you for taking the time to share your feedback, Emir! We're glad to hear that the room was clean, but we apologize if the bed and bathroom size were not entirely to your satisfaction. Your comments are valuable to us, and we'll use them to improve our services. If there's anything specific you'd like to highlight or if you have additional suggestions, feel free to share. We appreciate your review, and we hope to welcome you back in the future for an even more comfortable stay!

10/10 超赞

Fernando

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Excellent service!
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月13日 的回复
We're thrilled to hear that you received excellent service Fernando! Thank you for taking the time to share your positive experience. If you have any specific highlights or if there's anything in particular that stood out, feel free to let us know. We appreciate your feedback, and we hope to continue providing outstanding service during your future visits.

2/10 糟糕

Michelle

团体旅客
不满意:客房舒适度,清洁度
Save your time and money
1 star is honestly too many! Place was disgusting, unkept and disappointing. All photos are deceiving. The bed was broken and the walls are paper thin. Planned to stay here with a friend after a night in AC and was so embarrassed. Checked out, no way we were staying the night. Upon checking out, was not asked if there were any issues or concerns. Now reading the reviews, I see why as it seems to be a common occurrence of early checkouts. Wish I read these reviews in advance which is why I feel so compelled to write one myself. Save your time and money!
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月13日 的回复
We're truly sorry to hear about your disappointing experience Michelle, and we apologize for any inconvenience you encountered during your stay. Your feedback is important to us, and we take your comments seriously. We will investigate the issues you raised to ensure they are addressed promptly. We regret that we did not meet your expectations, and we appreciate you bringing these concerns to our attention. If you have any additional details or specific information about your stay, please feel free to share them with us directly so we can address your concerns more effectively. Thank you for taking the time to provide your feedback, and we apologize for any distress caused. We hope that you will give us another chance for an enhanced vacation.

10/10 超赞

Shonda,Norristown

满意:住宿条件和设施,清洁度
The service is wonderful and Elisa was very helpful with all our needs. We will be returning 😁
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月13日 的回复
Shonda, we're delighted to hear that you had a wonderful experience and that Elisa provided helpful service during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable visit. If you have any specific comments or suggestions to share, feel free to let us know. Thank you for taking the time to share your positive experience, and we can't wait to host you again!

8/10 还可以

Marthahall

团体旅客
满意:清洁度
The view was amazing and private . I’ll come back but I’ll hope it will be updated by done . Also I didn’t like the lack of power outlets
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月13日 的回复
We're delighted to hear that you enjoyed the amazing and private view during your stay Martha! Your feedback is important to us, and we appreciate you mentioning the aspects you liked and areas where improvements can be made. We'll take note of the need for updates and consider adding more power outlets to enhance the guest experience. Thank you for taking the time to share your thoughts, and we look forward to welcoming you back in the future.

8/10 还可以

Jared

满意:住宿条件和设施,清洁度
It’s right on the beach. Slept next to my GF with the windows open listening to the ocean.
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月13日 的回复
Jared, thank you for your positive feedback. We're glad to hear that you enjoyed the beachfront location and had a peaceful stay with your girlfriend. If you have any other feedback or if there's anything else you'd like to share about your experience, feel free to let us know. We appreciate your review and hope to have the opportunity to welcome you back in the future.

10/10 超赞

Julia

商务旅客
满意:客房舒适度,清洁度
2024 年 2 月入住 1 晚
LVR Representative 于 2024年02月13日 的回复
Thank you for your perfect rating Julia! We are thrilled you enjoyed your stay and hope to welcome you back in the future!

10/10 超赞

Bridget

与家人出行, 带宠物出行, 与配偶出行
满意:住宿条件和设施,清洁度
I liked the the hotel is beach front but not too close to Atlantic city boardwalk, .
2024 年 1 月入住 1 晚
LVR Representative 于 2024年02月7日 的回复
We're delighted to hear that you enjoyed the beachfront location of the hotel, providing a peaceful atmosphere away from the hustle and bustle of the Atlantic City boardwalk. If there's anything specific about your stay that you particularly enjoyed or any suggestions you'd like to share, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another beachfront experience in the future!

8/10 还可以

Joseph

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
I like the location, parking on site, and dining options.
2024 年 1 月入住 3 晚
LVR Representative 于 2024年02月7日 的回复
Thank you for taking the time to share your feedback! We're glad to hear that you enjoyed the location, on-site parking, and dining options. If there are any specific aspects of your stay that stood out to you or if you have suggestions for improvement, feel free to let us know. We appreciate your input and hope to have the opportunity to host you again in the future. If you have any more comments or questions, don't hesitate to reach out. Safe travels!

10/10 超赞

DAVID

满意:住宿条件和设施,清洁度
2024 年 1 月入住 2 晚
LVR Representative 于 2024年01月29日 的回复
Thank you for providing a perfect rating! We appreciate your visit and are delighted that you had a positive experience. If you have any specific feedback or suggestions in the future, please feel free to share. We look forward to welcoming you back for another wonderful stay.

8/10 还可以

Liubov

满意:客房舒适度,清洁度
Good
Very friendly stuff, everything is old but clean.
2024 年 1 月入住 1 晚
LVR Representative 于 2024年01月22日 的回复
Thank you for your positive feedback! We're pleased to hear that you found our staff friendly and the facilities clean. We appreciate your understanding that some aspects may be older but well-maintained. If there's anything specific you'd like for us to address or if you have further comments, please feel free to reach out to us directly. We look forward to the opportunity to host you again for another enjoyable stay.

4/10 很差

ABDELHAKIM

不满意:住宿条件和设施,服务设施
2024 年 1 月入住 2 晚
LVR Representative 于 2024年01月22日 的回复
Thank you for taking the time to share your feedback. We value all guest input as it helps us improve our services. If there are specific aspects you'd like to discuss or if you have any concerns, please feel free to reach out to us directly. We aim to ensure every guest has a positive experience, and your satisfaction is important to us.

6/10 一般

Mercedes

满意:服务设施
不满意:清洁度
This property needs more cleaning
2024 年 1 月入住 1 晚
LVR Representative 于 2024年01月22日 的回复
Thank you for bringing this to our attention. We apologize for any cleanliness concerns you experienced during your stay. We take your feedback seriously and will address this matter promptly to ensure an improved experience for our guests. If there are specific areas or incidents you'd like us to investigate further, please provide more details by reaching out directly. We appreciate your input and hope to have the opportunity to welcome you back for a more satisfying stay.

4/10 很差

Andre

与配偶出行
满意:服务设施
不满意:住宿条件和设施,清洁度
First room had roaches they move us to another room the leather couch was pilling super bad almost all the leather was off the couch… then they move us again n this room the toilet was leaking just a lil bit the rest of room was good so we just kept the last room .
2023 年 12 月入住 2 晚
LVR Representative 于 2024年01月8日 的回复
We are truly sorry for the issues you encountered during your stay. This experience is far from what we aim to provide. We sincerely apologize for the inconvenience caused by the pests, the condition of the leather couch, and the leaking toilet. Your feedback is important, and we'll address these concerns immediately to ensure improvements are made. We appreciate your understanding and hope for the chance to provide a better experience in the future.

6/10 一般

Nicholas

与配偶出行
Bathroom was very old paint was peeling off the tub blow dryer fell off the wall also a mold smell
2023 年 12 月入住 1 晚
LVR Representative 于 2024年01月4日 的回复
We are sorry to hear about the issues you encountered with the bathroom during your stay. Your feedback is important, and we'll address these concerns promptly to ensure a more comfortable and pleasant experience for our guests in the future.If there's anything specific we can do or if you have further feedback to share, please feel free to reach out. We appreciate your understanding and hope to have the opportunity to better serve you on any future visits.

10/10 超赞

Christina,Fort lee

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
I liked it ! I would come back again
2023 年 12 月入住 1 晚
LVR Representative 于 2024年01月4日 的回复
We're delighted that you enjoyed your stay and would consider returning. Should you need anything or have any specific requests for your next visit, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 超赞

Sharin

与家人出行
满意:清洁度、服务设施、住宿条件和设施
This is an historical property like no other.
2023 年 12 月入住 2 晚
LVR Representative 于 2024年01月4日 的回复
It's wonderful to hear that you appreciated the historical significance of our property! We take pride in preserving its unique heritage. If there's anything more we can do to enhance your experience or if you have any specific feedback to share, please feel free to reach out. We hope to welcome you back for another memorable visit!

10/10 超赞

Donna Marie Kaminski

与家人出行
满意:客房舒适度,清洁度
We had a great time.
2023 年 12 月入住 2 晚
LVR Representative 于 2024年01月4日 的回复
Thank you for your positive review! We're thrilled that you had a great time during your stay. If there's anything specific that made your experience memorable or if you have any suggestions for us, feel free to share. We'd love to welcome you back for another wonderful stay!

10/10 超赞

Martin

满意:客房舒适度,清洁度
2023 年 12 月入住 2 晚
LVR Representative 于 2024年01月4日 的回复
Thank you for your rating! If there's anything specific you'd like to share or if you have any suggestions for us, feel free to reach out. We're here to ensure your next experience with us is fantastic!

10/10 超赞

Craig

2023 年 12 月入住 1 晚
LVR Representative 于 2024年01月16日 的回复
Thank you for your positive review! We hope to welcome you back for an even better stay in the future!

10/10 超赞

Anthony

2023 年 12 月入住 1 晚
LVR Representative 于 2023年12月11日 的回复
Thank you for providing a positive rating for your recent stay! We're delighted to hear that you had a great experience. If you have any specific feedback or suggestions for improvement, feel free to share. We value your input and look forward to hosting you again in the future.