大西洋城娱乐场度假酒店地处大西洋城的南城中部,位于娱乐区内,并且位于海滩。前往大西洋城海滩和布里根泰恩海滩即可观赏当地自然美景,海滨道剧院和Borgata Event Center (伯加塔活动中心)是特色文化景点。切勿错过中央码头游乐场与赛道。您可在附近体验滑水、帆伞运动和帆板运动,享受众多水上冒险乐趣。
Front desk staff needs to improve. Be more friendly, welcoming, smile! Boardwalk entrance looks terrible and not appealing at all. Only one entrance out of two is open on side of hotel. Found that strange. Makes entrance / exit more complicated than necessary. Bed frame was dusty on top.
Monica
2024 年 5 月入住 1 晚
8/10 还可以
Monica
与配偶出行
2024年05月22日
满意:清洁度
不满意:员工和服务
Front desk staff needs improvement. At check in, the agent checking me in did not smile at all during the whole process. Being in the position where you are essentially the face of the hotel and the first point of interaction with guests, front desk agents need to provide a warm welcome to guests approaching the front desk. This includes a smile on your face instead of looking miserable. My first morning there, I called the front desk only to ask the hours of operation for the pool and the phone literally rang for TWO MINUTES before someone answered. Our phone call lasted all but 10 seconds. I understand front desk can get busy BUT the phone should be answered at least within it ringing 4 times. NOT two whole minutes. What if it had been an emergency??? What excuse would front desk and the hotel have then for not answering the phone much sooner?
Monica
2/10 糟糕
Karlene
团体旅客
2024年05月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
When I got to the hotel, they gave me room 525 walked into the room. It smelled really bad like someone just had sex. It look like somebody was laying on one of the beds went downstairs to make a complaint got down there. Try to tell us there was no other rooms available as far as to stay in that room for the night and they will accommodate us the next day. I said no I will not say that wrong it smells too bad. You can smell it in the hallway, eventually she gave us another room the next day we asked for House Keeping. They took the sheets that we had on the bed and put them back on the bed as we put them on the floor the day they did the same thing I took the sheets off the bed. They pulled the sheets up from off the floor and put them back on the bed and I went downstairs and complained again , she told me that she will stable be for free for that night and I will get $100 food voucher the next day we asked for House Keeping again after we constantly kept putting a sign out there to clean the room the house most of the housekeepers did not speak English we’re getting upset And also from the day that we were there, someone was going by Rattling handles on the door trying to get in the rooms and we went to the pool. The pool needed to have more chlorine in it. You could tell that people were just peeing in the pool and was not getting out so I could not even enjoy the pool, and the more you complain really anything was was being done I did not get the free night I was charged
Karlene
2024 年 5 月入住 7 晚
10/10 超赞
Barb
与配偶出行
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location and accessible to many eatery's on the property and surrounding area.