Thanapark C. Front Office Manager 于 2024年05月7日 的回复
Comfortable and convenient. Clean and had a great trip.This review was translated into English by Google translations.Dear Sek Kong,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
6/10 一般
Shuk Mei
与家人出行
2024年05月1日
满意:清洁度、服务设施、住宿条件和设施
The price is fair and reasonable.
Shuk Mei
2024 年 4 月入住 3 晚
Thanapark.c Front Office Manager 于 2024年05月2日 的回复
Dear Shuk,Thank you for sharing your feedback. We are looking forward to welcoming you again soon.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Chung Ping
2024年05月1日
满意:员工和服务
不满意:清洁度
Chung Ping
2024 年 4 月入住 3 晚
Thanapark C. Front Office Manager 于 2024年05月21日 的回复
Dear Chung Ping,Thank you for sharing your feedback. We are looking forward to welcoming you again soon.Yours truly,Thanapark C. Front Office Manager
6/10 一般
CHUNHUA
与配偶出行
2024年04月15日
满意:员工和服务,清洁度
客房条件太一般了,3星的水平
CHUNHUA
2024 年 4 月入住 2 晚
Thanapark C. Front Office Manager 于 2024年04月18日 的回复
Room conditions are too average, 3-star level.This review was translated into English by Google translations.Dear Chun Hua,We are sincerely sorry for the unpleasant experience you have encountered as narrated from your review. We hope that we will have another opportunity to showcase our hospitality service to you in the near future.Yours truly,Thanapark C. Front Office Manager
Thanapark C. Front Office Manager 于 2024年04月9日 的回复
The breakfast at this hotel is very delicious and has different styles every day. The location of the hotel is safe and quiet at night. It is convenient to walk to mrt and only takes a few minutes. Overall, I am very satisfied!This review was translated into English by Google translations. Dear Eddie,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Chui Yin
与家人出行
2024年04月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
服務態度非常好,整體環境舒適
鄰近Samyan MRT站,轉機鐵缐方便快捷
Chui Yin
2024 年 3 月入住 7 晚
Thanapark C. Front Office Manager 于 2024年04月5日 的回复
The service attitude is very good, and the overall environment is comfortable. It is close to the Samyan MRT station and the transfer is convenient and fast.This review was translated into English by Google translations.Dear Chui Yin,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Yuk Ling
2024年04月2日
满意:清洁度、员工和服务、住宿条件和设施
Yuk Ling
2024 年 3 月入住 3 晚
Thanapark C. Front Office Manager 于 2024年04月3日 的回复
Dear Yuk Ling,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
Thanapark C. Front Office Manager 于 2024年04月3日 的回复
I originally booked a room with two single beds, but the hotel made a mistake and changed it to a room with double beds. I went back to the staff to change it, but the staff said that it cannot be changed to two single beds today and that it will be changed to a room cleaning tomorrow This aspect feels like Very bad; the counter staff are polite and the attitude of other service staff is average. Although the hotel has been renovated, the room door and toilet door are equally difficult to close. The only good thing is that the hot water pressure in the shower is better than other hotels. The sheets and bags feel rough. The pillows are hard. This time I am satisfied with the hotel. Overall feeling is average.This review was translated into English by Google translations.Dear Tsz Chau,Thank you very much for taking your time to share your experience with us. We are most glad to hear that you have thoroughly enjoyed your time here. Your honest feedback means a lot to us for further improvement in the area you mentioned. It was indeed our pleasure to have you here and I sure hope to see you again in a near future.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Yuen ling
与配偶出行
2024年03月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
整體很滿意!下次會再住
Yuen ling
2024 年 2 月入住 4 晚
Thanapark C. Front Office Manager 于 2024年03月12日 的回复
Overall, very satisfied! Will stay again next time.This review was translated into English by Google translations.Dear Yuen Ling,Thank you very much for staying with us and sharing your excellent review of your recent stay at the Mandarin Hotel. We are most delighted to read that you had a nice stay with us, and you loved your stay here. Your wonderful comments are greatly appreciated and will be shared with all our team. Our staff will be most pleased to learn that you liked their services. It is also a pleasure to know that you will return. All of us at the Mandarin Hotel are looking forward to welcoming you back again on your next visit to Bangkok. Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Long Fung
2024年03月2日
满意:清洁度、员工和服务、住宿条件和设施
Long Fung
2024 年 2 月入住 4 晚
Thanapark C. Front Office Manager 于 2024年03月4日 的回复
Dear Long Fung,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Oi Po Peggy
2024年03月1日
Oi Po Peggy
2024 年 2 月入住 2 晚
Thanapark C Front Office Manager 于 2024年03月22日 的回复
Dear Valued Guest,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Kun
2024年02月12日
满意:住宿条件和设施,清洁度
Kun
2024 年 2 月入住 1 晚
Thanapark C. Front Office Manager 于 2024年02月15日 的回复
Dear Valued Guest,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
ZHI
2024年01月23日
ZHI
2024 年 1 月入住 3 晚
Thanapark C. Front Office Manager 于 2024年01月25日 的回复
Dear Chi,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Chun Kwan
2024年01月19日
Chun Kwan
2024 年 1 月入住 6 晚
Thanapark C. Front Office Manager 于 2024年01月24日 的回复
Dear Chun Kwan,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
SAI CHUN
2024年01月19日
SAI CHUN
2024 年 1 月入住 4 晚
Thanapark C. Front Office Manager 于 2024年01月24日 的回复
Dear Sai Chun,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Pui Fan pheobe
与配偶出行
2024年01月19日
满意:服务设施
Pui Fan pheobe
2024 年 1 月入住 4 晚
Thanapark C. Front Office Manager 于 2024年01月20日 的回复
Dear Pui Fan Pheobe,Thank you for sharing your feedback. We are looking forward to welcome you again soon.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Yiu Wah
2024年01月17日
Yiu Wah
2024 年 1 月入住 4 晚
Thanapark C. Front Office Manager 于 2024年01月20日 的回复
Dear Yiu Wah,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Siu Ngan
与配偶出行
2024年01月15日
满意:清洁度、员工和服务、住宿条件和设施
只是樓層有些底,而窗戶外面是氣股,不好開窗
Siu Ngan
2024 年 1 月入住 4 晚
Thanapark C. Front Office Manager 于 2024年01月16日 的回复
It's just that the floor is a little low, and there's air outside the windows, so it's hard to open the windows. This review was translated into English by Google translations. Dear Siu Ngan,Thank you for sharing your feedback. We are looking forward to welcome you again soon.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Yuk Ping
与家人出行
2024年01月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
近MRT站,早餐選擇多,酒店服務不錯,有機會再入住。
Yuk Ping
2024 年 1 月入住 3 晚
Thanapark C. Front Office Manager 于 2024年01月31日 的回复
Close to the MRT station, there are many breakfast options, and the hotel service is good. I will stay here again if I have the opportunityThis review was translated into English by Google translations.Dear Yuk Ping,Thank you very much for staying with us and sharing your excellent review of your recent stay at the Mandarin Hotel. We are most delighted to read that you had a nice stay with us, and you loved your stay here. Your wonderful comments are greatly appreciated and will be shared with all our team. Our staff will be most pleased to learn that you liked their services. It is also a pleasure to know that you will return. All of us at the Mandarin Hotel are looking forward to welcoming you back again on your next visit to Bangkok. Yours truly,Thanapark C. Front Office Manager
10/10 超赞
LinChin
与家人出行
2024年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
員工都很好。地點佳,離地鐵近,而且有免費景點接駁
We’ll book again
LinChin
2023 年 12 月入住 1 晚
Thanapark C. Front Office Manager 于 2024年01月5日 的回复
The staff are very nice. Good location, close to the subway, and free access to attractions We’ll book again. This review was translated into English by Google translations. Dear Lin Chin,Thank you very much for staying with us and sharing your excellent review of your recent stay at the Mandarin Hotel. We are most delighted to read that you had a nice stay with us, and you loved your stay here. Your wonderful comments are greatly appreciated and will be shared with all our team. Our staff will be most pleased to learn that you liked their services. It is also a pleasure to know that you will return. All of us at the Mandarin Hotel are looking forward to welcoming you back again on your next visit to Bangkok. Yours truly,Thanapark C. Front Office Manager
Thanapark C. Front Office Manager 于 2023年12月25日 的回复
Overall, it's okay, the room is quite big, but it's still a bit far from MBT or BTS. But one day the air conditioner broke down, and the hotel staff quickly arranged for maintenance personnel to come and repair it, which is commendable.This review was translated into English by Google translations.Dear Man Ching,Thank you very much for taking your time to share your experience with us.We are most glad to hear that you have thoroughly enjoyed your time here. Your honest feedback means a lot to us for further improvement in the area you mentioned. It was indeed our pleasure to have you here and I sure hope to see you again in a near future.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Chin Hung Tommy
与家人出行
2023年12月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Vlean and tidy
The room are clean and tidy, the swimming pool is very good, though a bit cool in Dec. Location is close to MTR but a bit far from BTS. Bus stop are at the corner if you can take bus moving around
Chin Hung Tommy
2023 年 12 月入住 5 晚
Thanapark C. Front Office Manager 于 2023年12月25日 的回复
Dear Chin Hung,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Siu tin
与家人出行
2023年12月16日
满意:清洁度、员工和服务、服务设施
Siu tin
2023 年 12 月入住 3 晚
Thanapark C. Front Office Manager 于 2023年12月18日 的回复
Dear Siu Tin,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Lewis
2023年12月15日
Lewis
2023 年 12 月入住 1 晚
Thanapark C. Front Office Manager 于 2024年01月5日 的回复
Dear Lewis,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
4/10 很差
Shu chi
团体旅客
2023年12月10日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shu chi
2023 年 11 月入住 8 晚
Thanapark C. Front Office Manager 于 2023年12月11日 的回复
Dear Shu Chi,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
Thanapark C. Front Office Manager 于 2023年11月30日 的回复
The room smells bad, the electric curtains are broken, the curtains are rotten, the refrigerator and the air conditioner are noisy, the bathroom is small, the parking lot with a view, I have never stayed in such a bad hotel in Thailand A five-star hotel is worse than expected.This review was translated into English by Google translations.Dear Cheng,Thank you very much for staying with us and sharing your kind feedback following your stay at the Mandarin Hotel. We are most concerned to hear of your disappointment during your stay here with us. We are very sorry that we failed to meet your expectations and sincerely apologize for these inconveniences caused to you while you were here. Please rest assured that your feedback has been addressed to ensure that your next visit will be more comfortable. Kindly give us an opportunity to serve you properly during your future visit. Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Yu
2023年11月29日
满意:员工和服务、服务设施、住宿条件和设施
Yu
2023 年 9 月入住 3 晚
Thanapark C. Front Office Manager 于 2023年12月20日 的回复
Dear Yu,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
SHU HUI
2023年11月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
地點很方便
窗戶隔音不好
SHU HUI
2023 年 11 月入住 14 晚
Thanapark C. Front Office Manager 于 2023年11月30日 的回复
The location is very convenient, but the windows are not well insulated. This review was translated into English by Google translations.Dear Shu Hui,Thank you very much for taking your time to share your experience with us. We are most glad to hear that you have thoroughly enjoyed your time here. Your honest feedback means a lot to us for further improvement in the area you mentioned. It was indeed our pleasure to have you here and I sure hope to see you again in a near future.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Minghui
商务旅客
2023年11月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Minghui
2023 年 10 月入住 2 晚
Thanapark C. Front Office Manager 于 2023年11月24日 的回复
Dear Ming Hui,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
WU
2023年11月14日
满意:清洁度、员工和服务、住宿条件和设施
Quiet
WU
2023 年 11 月入住 1 晚
Thanapark C. Front Office Manager 于 2023年11月15日 的回复
Dear Wu,Thank you for sharing your feedback. We are looking forward to welcoming you again soon.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Chuan Jie
与配偶出行
2023年11月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
Chuan Jie
2023 年 11 月入住 4 晚
Thanapark C. Front Office Manager 于 2023年11月7日 的回复
Dear Chuan Jie,Thank you very much for staying with us and sharing your fabulous five stars review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
10/10 超赞
HUAN JUNG
2023年11月7日
HUAN JUNG
2023 年 11 月入住 4 晚
Thanapark C. Front Office Manager 于 2023年11月8日 的回复
Dear Huan Jung,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Man wah Eileen
团体旅客
2023年11月4日
满意:员工和服务
不满意:客房舒适度
Man wah Eileen
2023 年 10 月入住 4 晚
Thanapark C. Front Office Manager 于 2023年11月6日 的回复
Dear Man Wah Eileen,Thank you for sharing your feedback. We are looking forward to welcoming you again soon.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
ka man
商务旅客
2023年11月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ka man
2023 年 10 月入住 4 晚
Thanapark C. Front Office Manager 于 2023年11月6日 的回复
Dear Ka Man,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
SHING RU
商务旅客
2023年11月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
SHING RU
2023 年 10 月入住 1 晚
Thanapark C. Front Office Manager 于 2023年11月6日 的回复
Dear Shing Ru,Thank you for taking the time to give us a rating. Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
真实旅客
2023年10月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service
真实旅客
2023 年 10 月入住 2 晚
Thanapark C. Front Office Manager 于 2023年10月31日 的回复
Dear Valued Guest,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
kuofeng
与家人出行
2023年10月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
kuofeng
2023 年 10 月入住 1 晚
Thanapark C. Front Office Manager 于 2023年10月30日 的回复
Dear Kuefeng,Thank you for sharing your feedback. We are looking forward to welcoming you again soon.Yours truly,Thanapark C. Front Office Manager
Thanapark C. Front Office Manager 于 2023年10月8日 的回复
The location of the hotel is very convenient, with a large shopping mall opposite and a 24-hour BIG C; the Samyan MRT station is also here. Located on G/F is Let’s Relax Spa, a massage parlor you must visit every time you go to Thailand. The hotel staff are very polite and friendly. One of the days was my husband's birthday. When I returned to the hotel room, I saw birthday decorations on the bed and a birthday cake in the refrigerator. I was surprised and happy. The only nitpick is that the hotel's bathing facilities are inadequate and stingy. Body wash and Shampoo (including two-in-one conditioner) are in sample size, which is not enough for two people to stay in. There is only one roll of paper towels (of course you can ask the staff for this). The room does not match the gorgeous decoration of the hotel lobby. It is rather old, but it is neat and clean. This review was translated into English by Google translations. Dear Wing Yan, thank you very much for staying with us and sharing your review of your recent stay at the Mandarin Hotel. We are most delighted to read that you had a nice stay with us, and you loved your stay here. Your wonderful comments are greatly appreciated and will be shared with all our team. Our staff will be most pleased to learn that you liked their services. All of us at the Mandarin Hotel are looking forward to welcoming you back again on your next visit to Bangkok. Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Yau Ho Daniel
与配偶出行
2023年09月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
5分鐘去到MRT, 對面有2個大型商場。
房間整潔乾淨,不過早餐不太理想。
Yau Ho Daniel
2023 年 9 月入住 3 晚
Thanapark C. Front Office Manager 于 2023年09月18日 的回复
It takes 5 minutes to get to the MRT, and there are 2 large shopping malls opposite. The room was neat and clean, but the breakfast was not ideal. This review was translated into English by Google translations. Dear Yau Ho Daniel, thank you very much for taking your time to share your experience with us.We are most glad to hear that you have thoroughly enjoyed your time here. Your honest feedback means a lot to us for further improvement in the area you mentioned. It was indeed our pleasure to have you here and I sure hope to see you again in a near future.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
真实旅客
与家人出行
2023年09月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A very thoughtful hotel
What an amazing experience! We were in Bangkok to celebrate my wife's birthday and thank goodness we chose this hotel.
On the actual day of my wife's birthday, we were very pleasantly surprise to return to our room to find two very kind gestures from the hotel: (1) rose petals nicely arranged with the words "Happy Birthday" on the bed, and (2) a free slice of chocolate cake in the fridge.
Very thoughtful. Definitely would love to stay in this hotel again.
Location is pretty good too, within minutes to the mrt and just 1 station from Silom Station where you can transfer onto the BTS to Siam Station. Great value for what we paid for this accommodation.
真实旅客
2023 年 9 月入住 4 晚
Thanapark C. Front Office Manager 于 2023年09月14日 的回复
Dear Valued Guest,Thank you very much for staying with us and sharing your excellent review of your recent stay at the Mandarin Hotel. We are most delighted to read that you had a nice stay with us, and you loved your stay here. Your wonderful comments are greatly appreciated and will be shared with all our team. Our staff will be most pleased to learn that you liked their services. All of us at the Mandarin Hotel are looking forward to welcoming you back again on your next visit to Bangkok. Yours truly,Thanapark C. Front Office Manager
8/10 还可以
chilong,kwai chung
与配偶出行
2023年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
衛生環境舒適,職員態度友善,早餐食品多元化,附近有商場可以購物,下次再會入住.
chilong
2023 年 9 月入住 3 晚
Thanapark C. Front Office Manager 于 2023年09月8日 的回复
The hygienic environment is comfortable, the staff is friendly, the breakfast food is diverse, and there are shopping malls nearby. I will stay here again next time.This review was translated into English by Google translations.Dear Chilong,Thank you very much for staying with us and sharing your excellent review of your recent stay at the Mandarin Hotel. We are most delighted to read that you had a nice stay with us, and you loved your stay here. Your wonderful comments are greatly appreciated and will be shared with all our team. Our staff will be most pleased to learn that you liked their services. It is also a pleasure to know that you will return. All of us at the Mandarin Hotel are looking forward to welcoming you back again on your next visit to Bangkok. Yours truly,Thanapark C. Front Office Manager
10/10 超赞
Hiu Ki
与配偶出行
2023年09月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good
Hiu Ki
2023 年 8 月入住 6 晚
Thanapark C. Front Office Manager 于 2023年10月30日 的回复
Dear Hiu Ki,We are delighted to know you had a pleasant stay and thank you for taking the time to give us a rating.Looking forward to welcoming you again at Mandarin Hotel managed by Centre Point.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
WAI YIP
团体旅客
2023年09月3日
满意:员工和服务、服务设施、住宿条件和设施
除了房間較小、所住樓層較低之外,其他地方都很好
WAI YIP
2023 年 8 月入住 4 晚
Thanapark C. Front Office Manager 于 2023年09月7日 的回复
Except for the small room and the lower floor, everything else is good. This review was translated into English by Google translations. Dear Wai YIP,Thank you very much for taking your time to share your experience with us.We are most glad to hear that you have thoroughly enjoyed your time here. Your honest feedback means a lot to us for further improvement in the area you mentioned. It was indeed our pleasure to have you here and I sure hope to see you again in a near future.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Ho Ming
与家人出行
2023年08月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯的酒店
酒店內部裝修比較舊,但地點近MRT,去Sam Yan Mirtown很方便。最好就是在酒店內有Let's Relax,做完Thai Massage可以好快返房休息。
改善地方:(1)有一日食早餐時見一員工將一旁客人食完的食物碎掃到地上,很是驚嚇。⑵ 我住503号房,厠所門很難關和很大聲。(3)隔聲比較差,因走廊不是舖地氈。
Ho Ming
2023 年 8 月入住 4 晚
Thanapark C. Front Office Manager 于 2023年08月24日 的回复
The interior decoration of the hotel is relatively old, but the location is close to MRT, and it is very convenient to go to Sam Yan Mirtown. The best thing is to have Let's Relax in the hotel. After the Thai Massage, you can return to your room to rest. Improvements: (1) One day during breakfast, I saw a staff member sweeping the food left by the customers on the floor and was very frightened. ⑵ I live in Room 503; the toilet door is hard to close and very loud. (3) The sound insulation is relatively poor, because the corridor is not carpeted. This review was translated into English by Google translations. Dear Ho Ming, thank you very much for staying with us and sharing your kind feedback following your stay at the Mandarin Hotel. We are most concerned to hear of your disappointment during your stay here with us. We are very sorry that we failed to meet your expectations and sincerely apologize for these inconveniences caused to you while you were here. Please rest assured that your feedback has been addressed to ensure that your next visit will be more comfortable. Kindly give us an opportunity to serve you properly during your future visit. Yours truly,Thanapark C. Front Office Manager
6/10 一般
Banny Shiu Lam
与家人出行
2023年08月12日
满意:住宿条件和设施,员工和服务
整體表現基本滿意,未能提供客房升級有些失望。
Banny Shiu Lam
2023 年 8 月入住 5 晚
Thanapark C Front Office Manager 于 2023年08月13日 的回复
The overall performance is basically satisfactory, and it is a bit disappointing that the room upgrade cannot be provided. This review was translated into English by Google translations. Dear Banny Shiy Lam, we would like to take this opportunity to thank you for your kind support and comment. Please accept my sincere apology for the inconvenience it may have caused you. We take pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations.We hope that we will have an opportunity once again to serve you for the next visit soon.Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Ka Wing
2023年08月10日
满意:清洁度、员工和服务、住宿条件和设施
員工有禮,環境整潔。
Ka Wing
2023 年 7 月入住 4 晚
Thanapark C. Front Office Manager 于 2023年08月11日 的回复
The staff are courteous, and the environment is clean. This review was translated into English by Google translations. Dear Ka Wing, thank you very much for staying with us and sharing your review of your recent stay at the Mandarin Hotel. We are so glad to read that you had a comfortable stay with us. Your kind comments are greatly appreciated. All of us at the Mandarin Hotel are looking forward to welcoming you back again soon. Yours truly,Thanapark C. Front Office Manager
Thanapark C. Front Office Manager 于 2023年08月9日 的回复
The location of the hotel is good, near the MRT station, within 1 hour to the airport, 4 stops to the Grand Palace, no need to transfer to Chatuchak, the MRT is just there. Chung can walk to the Siam business district. There is a small Big C in the shopping mall opposite, a large 7-11, two food courts, and many restaurants. There is Let's Relax downstairs in the hotel and in the opposite shopping mall. The room is clean and reasonable, but a bit old, and the sound insulation is poor. But overall, it is much more convenient than I imagined! ! This review was translated into English by Google translations. Dear Nga Man,Thank you very much for staying with us and sharing your excellent review of your recent stay at the Mandarin Hotel. We are most delighted to read that you had a nice stay with us, and you loved your stay here. Your wonderful comments are greatly appreciated and will be shared with all our team. Our staff will be most pleased to learn that you liked their services. It is also a pleasure to know that you will return. All of us at the Mandarin Hotel are looking forward to welcoming you back again on your next visit to Bangkok. Yours truly,Thanapark C. Front Office Manager
8/10 还可以
Kachi Raymond
与配偶出行
2023年08月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel , good services....
Kachi Raymond
2023 年 8 月入住 4 晚
Thanapark C. Front Office Manager 于 2023年08月8日 的回复
Dear Kachi Raymond,We appreciate your detailed feedback about your recent stay. We look forward to welcoming you back in the future.Yours truly, Thanapark C. Front Office Manager
8/10 还可以
Chak Ming
与家人及幼儿出行
2023年08月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
整體上都不錯,只係房間隔音有點需要改善
Chak Ming
2023 年 7 月入住 6 晚
Thanapark C. Front Office Manager 于 2023年08月10日 的回复
Overall, it's good, but the sound insulation of the room needs to be improved. This review was translated into English by Google translations. Dear Cha Ming, we would like to take this opportunity to thank you for your kind support and comment.Please accept my sincere apology for the inconvenience it may have caused you. We take pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations.We hope that we will have an opportunity once again to serve you for the next visit soon.Yours truly,Thanapark C. Front Office Manager
10/10 超赞
WUHSUN
2023年08月4日
满意:清洁度、住宿条件和设施、客房舒适度
WUHSUN
2023 年 8 月入住 1 晚
Thanapark C. Front Office Manager 于 2023年08月7日 的回复
Dear Wu Hsun,Thank you for sharing your feedback. We are looking forward to welcoming you again soon.Yours truly,Thanapark C. Front Office Manager