The staff were very friendly. The room was nice and clean, however the ice machines are only located on certain floors and one floor had a broken machine. There are no signs or information letting you know this. Also, the body wash bottle was empty in our shower. I didn’t know it was empty until I was already showering, I had to have my sister bring me a bar of soap. We were also not made aware we had to pay for parking. Our fee was waived due to the issues with the ice though.
Karen
2024 年 6 月入住 1 晚
10/10 超赞
Johnathon
与配偶出行
2024年06月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nicest hotel I have ever stayed at, very friendly staff, and there was just lots to do highly recommend this place to anyone.
Johnathon
2024 年 6 月入住 1 晚
10/10 超赞
MARK
与配偶出行
2024年06月11日
满意:服务设施
Our room had a view of Table Rock Lake and it was spectacular.
MARK
2024 年 6 月入住 1 晚
6/10 一般
Beth
与家人出行
2024年06月10日
满意:清洁度、员工和服务、住宿条件和设施
The breakfast buffet was poor quality for the price
Coffee was way too strong Food was all cold
Had to go straight to the lobby restroom to be be sick before I could go back to my room for luggage so I could check out. Should have told staff but just wanted to leave
Beth
2024 年 6 月入住 1 晚
10/10 超赞
chamar
团体旅客
2024年06月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was the best experience I want thanks the staff for make her feel like she deserve best place to have a beautiful day
chamar
2024 年 5 月入住 2 晚
10/10 超赞
Ronald
与家人出行
2024年06月9日
Great place and great stay.
Ronald
2024 年 6 月入住 1 晚
10/10 超赞
Emily
与家人及幼儿出行
2024年06月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I used to come here as a child, and it has been so amazing bringing my own kids here this weekend. It is still just as beautiful as I remembered. So much for kids and adults to do!
Emily
2024 年 6 月入住 1 晚
4/10 很差
Terry
2024年06月7日
不满意:服务设施,员工和服务
Needed 2 extra pillow which took forever to get.
They now charge $10 to park which is ridiculous after paying one of the highest hotel rates in town.If you are not a guest why would park there so not sure why other than just another silly income stream.
Coffee shop was out of most things and they don’t know how to make the coffees on their menu.We will stay at the landing from now on!