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关于超级城市公寓之广场的点评

4 out of 5
超级城市公寓之广场
11 Queen Square, Brighton, England

点评

9.4

绝佳

10 分 - 超赞。116 条好评，共有 156 条点评" "
8 分 - 还可以。31 条好评，共有 156 条点评" "
6 分 - 一般。7 条好评，共有 156 条点评" "
4 分 - 很差。2 条好评，共有 156 条点评" "
2 分 - 糟糕。0 条好评，共有 156 条点评" "

9.8/10

清洁度

10/10

员工和服务

9.0/10

服务设施

9.8/10

住宿条件和设施

9.8/10

环保

点评

8/10 还可以

Priscilla

满意：客房舒适度，清洁度
2023 年 12 月入住 2 晚
Q Square Team 于 2023年12月24日 的回复
We're so pleased to see that you enjoyed your stay with us here at Q Square!We hope that we can welcome you back soon.Kind regards,Q Square Team

10/10 超赞

Gordon

满意：客房舒适度，清洁度
Great apartment hotel
Lovely hotel apartment, had a great time.
2022 年 8 月入住 10 晚
Q Square Team 于 2023年02月10日 的回复
Hi Gordon,Thank you so much for your kind feedback. We are delighted to hear that you enjoyed your stay and hope to see you again!Kind Regards,

10/10 超赞

Gordon

满意：客房舒适度，清洁度
Lovely great hotel
Great experience, location , reception and staffs are friendly and helpful. I understand the eco friendly that the hotel tryna do, but during summer time, it’s too hot that a fan isn’t going make much different through the heat. But overall excellent
2022 年 9 月入住 5 晚
Q Square Team 于 2023年02月10日 的回复
Hi Gordon,Thank you so much for your kind feedback. We are delighted to hear that you enjoyed your stay and hope to see you again!Kind Regards,

8/10 还可以

Yuk King Ann

团体旅客
满意：客房舒适度，清洁度
2022 年 7 月入住 3 晚
Q Square Team 于 2022年07月6日 的回复
Hi Yuk King Ann, Thank you very much for you kind feedback! We hope to see you soon again. Kind Regards,

10/10 超赞

Jann

满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚

10/10 超赞

Lisa，Ruse

与配偶出行
满意：住宿条件和设施，清洁度
We stayed for 3 days after our 14-night cruise and were able to wash and dry all our clothes. The washing machine was very handy. The provided clothes hanger had seen better days but we made it work. The location was fabulous and close to heaps of restaurants and pubs. We caught the local bus to Lewes for fun and had a great day. The apartment is quiet and comfortable. We would recommend to stay here.
2024 年 5 月入住 3 晚

10/10 超赞

Vicente

与家人出行
满意：清洁度、服务设施、住宿条件和设施
2024 年 4 月入住 3 晚
Q Square Team 于 2024年04月12日 的回复
Hi Vincente,Thank you so much for your kind feedback. We hope to welcome you back soon again!Kind Regards,

10/10 超赞

PARK

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
I was really impressed by host. Thank you so much. We had a great time for you.
2024 年 3 月入住 1 晚
Q Square Team 于 2024年03月12日 的回复
We're so pleased to see that you enjoyed your stay with us here at Q Square!We hope that we can welcome you back soon.Kind regards,Q Square Team

10/10 超赞

polly

满意：住宿条件和设施，清洁度
2024 年 3 月入住 2 晚

10/10 超赞

Jagat

满意：清洁度、服务设施、住宿条件和设施
Great location but noisy at night
2024 年 2 月入住 2 晚
Q Square Team 于 2024年03月10日 的回复
We're so pleased to see that you enjoyed your stay with us here at Q Square!We hope that we can welcome you back soon.Kind regards,Q Square Team

8/10 还可以

Alan

满意：客房舒适度，清洁度
Weekend break
Excellent location clean apartment and friendly staff
2024 年 1 月入住 2 晚
Q Square Team 于 2024年01月18日 的回复
Hello Alan,Thank you for taking the time to leave your review, thank you for your kind words.We are happy to see that you enjoyed your stay with us here at Q Square and hope that we can welcome you back again soon.Kind regards,Q Square Team

6/10 一般

John

与家人出行
满意：客房舒适度，清洁度
2023 年 12 月入住 4 晚
Q Square Team 于 2024年01月18日 的回复
Hello John,Thank you for your stay with us at Q Square.We are sorry to see that we were unable to make your experience 10/10. We always try our best to learn from any comments left from guests in order to provide the best service possible.Kind regards,Q Square Team

10/10 超赞

Jackie

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Excellent central location but extremely quiet. The apartments are exceptionally clean & we’ll facilitated
2023 年 11 月入住 2 晚
Q Square Team 于 2023年11月12日 的回复
Hello Jackie,We're so pleased to see that you enjoyed your stay with us here at Q Square!We hope that we can welcome you back soon.Kind regards,Q Square Team

10/10 超赞

Mark，Georgetown

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We stayed here for a 10 day trip to Brighton and couldn't be happier with the experience. Why stay in a cramped hotel when you can have an entire flat, in better condition and with similar features? We walked everywhere, and when we needed a taxi, they were queued right in the front court yard. Excellent apartment, very spacious and all the amenities that you could need. Comfy beds and a large *CLEAN* bathroom. I will definitely stay here again! Thank you!
2023 年 9 月入住 9 晚
Aurimas K, Q Square Team 于 2023年09月27日 的回复
We're so pleased to see that you enjoyed your stay with us here at Q Square!We hope that we can welcome you back soon.Kind regards,Q Square Team

6/10 一般

Christopher

满意：清洁度
Wonderful location.Comfortable space. Morning noise from street is ridiculous. Housekeeping was almost non existent. Unfortunately I was there in recent heatwave and the ventilation was unbearable even with two fans.
2023 年 9 月入住 4 晚
Q Square Team 于 2023年09月13日 的回复
Hi Christopher,Thank you very much for your feedback.We are glad to hear that you found a location and space great.We are sorry to read about a discomfort caused by a heatwave. We understand that it can be challenging.Regarding housekeeping service , we provide only weekly cleaning if you stay 7 nights or more as we operate as aparthotel.We hope that will not discourage you from staying with us again in a future.Kind Regards,

10/10 超赞

Sarah

满意：住宿条件和设施，清洁度
2023 年 8 月入住 1 晚
Q Square Team 于 2023年09月3日 的回复
Hello Sarah,We're so pleased to see that you enjoyed your stay with us here at Q Square!We hope that we can welcome you back soon.Kind regards,

10/10 超赞

Kerstin

满意：服务设施，清洁度
Everything was so amazing.
2023 年 8 月入住 4 晚
Q Square Team 于 2023年08月25日 的回复
Hi Kerstin, We're so pleased to see that you enjoyed your stay with us here at Q Square!We hope that we can welcome you back soon.Kind regards,

8/10 还可以

Mark

与家人出行
满意：住宿条件和设施，清洁度
Friendly staff, convenient location, but uncomfortably hot (floor 4 south facing balcony has no shade, so intense heat from the sun, and no air conditioning). Decent property (having laundry, mini-kitchen, etc. ensuite is nice), but prices were high (granted, it's summer in Brighton = priced to the market) = marginal value.
2023 年 7 月入住 5 晚
Lina D, Q Square Team 于 2023年07月16日 的回复
Hi Mark,Thank you very much for your feedback. We are glad to hear you enjoyed your stay and we will have a look into areas you highlighted.We hope to welcome you back again!Kind Regards,

10/10 超赞

Rita

2023 年 6 月入住 7 晚
Q Square Team 于 2023年07月7日 的回复
Hi Rita,Thank you very much for your kind feedback!We hope to welcome you back soon again!Kind Regards,

10/10 超赞

Christos

与配偶出行
满意：住宿条件和设施，清洁度
The room was designed as a small studio with a lot to offer in terms of facilities that one would not necessarily expect to find in a hotel room (e.g. a kitchenette, dishwasher, oven) and fantastic views to the adjacent green space. The location is perfect for exploring the city centre and the main shopping and entertainment attractions, and it is within short walking distance from the main train station. Generally, there is not much to criticise - I wish places like this were more readily available across the country.
2023 年 6 月入住 2 晚
Q Square Team 于 2023年06月29日 的回复
Dear Christos,Thank you very much for your kind review. We are very delighted to hear that you had a great stay with us and we hope to see you again in near future.Kind Regards,

10/10 超赞

Siddiqa

满意：清洁度、服务设施、住宿条件和设施
Clean and cosy
2023 年 6 月入住 1 晚
Q Square Team 于 2023年06月20日 的回复
HiSiddiqa,We're glad to see that you enjoyed your stay with us here at Q Square. Thank you for taking the time to leave us a review, we hope to welcome you back again soon! Kind regards,

10/10 超赞

Ahmad

满意：清洁度、服务设施、住宿条件和设施
Very nice and clean.I hope stays clean
2023 年 5 月入住 10 晚
Q Square Team 于 2023年06月20日 的回复
Hi Ahmad,We're glad to see that you enjoyed your stay with us here at Q Square. Thank you for taking the time to leave us a review, we hope to welcome you back again soon! Kind regards,

10/10 超赞

Yordan

商务旅客
满意：客房舒适度，清洁度
High-quality and convenience combined
The building is in a central location and is incredibly convenient, especially for business travelling. The room has a small kitchen and a washing machine so you can even do your laundry if you're staying longer (they've provided some laundry detergent, too, you don't have to bring it). Bed is comfy, the place is clean overall, there's a gym although I haven't used it. It's my go-to place whenever I go to Brighton!
2023 年 5 月入住 1 晚
Lina D, Q Square Team 于 2023年06月2日 的回复
Hi Yordan,Thank you for your kind review, we are so pleased to hear you enjoyed your stay. We hope to welcome you back again soon! Q Square Team

6/10 一般

真实旅客

商务旅客
满意：清洁度
不满意：客房舒适度
Air con unit noisy
Air con unit made awful noises for 2 days / nights and I barely slept. I asked someone to look at it and there wasn’t any changes. They couldn’t move me rooms as they were full. I’m still waiting for an invoice and I’ve asked 3 times and I need to expense for work.
2023 年 5 月入住 2 晚
Q Square Team 于 2023年06月9日 的回复
Dear Guest,I am sorry to hear about the issues with AC during your stay.Could you contact our property directly in order to able to provide an invoice.Kind Regards,

10/10 超赞

ranvir

满意：清洁度、服务设施、住宿条件和设施
Good value. Large rooms. Reasonable parking.
2023 年 4 月入住 1 晚
Q Square Team 于 2023年04月23日 的回复
Hi Ranvir,Thank you very much for your kind feedback.We are happy to hear hat you enjoyed your stay and hope to welcome you back again.Kind Regards,

10/10 超赞

真实旅客

满意：客房舒适度，清洁度
Lovely stay
We had a brilliant time - the apartment was clean, quiet and comfortable :). My only suggestion for improvement is to have some recycling facilities in the room (ie, separate bins for general waste, paper, plastics, etc). The apartment had a sign saying there was no air con “because we care about the environment” - this would be more convincing if there was recycling and the aparthotel had other environmental issues such as running on renewable electricity.
2023 年 3 月入住 2 晚
Q Square Team 于 2023年03月25日 的回复
Hello,We're glad to see that you enjoyed your stay with us here at Q Square.Thank you for taking the time to let us know some of your concerns regarding our environmental efforts. All our waste is separated off site for recycling and we have solar panels on our roof for our energy needs.We hope to welcome you back again soon.Kind regards,Q Square Team

10/10 超赞

Inji

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Since the first time i stayed in Q square i can’t think of any other place to stay in Brighton 👍❤️
Q Square Team 于 2022年12月5日 的回复
Hello Inji, Thank you so much for taking the time to leave us this review, we're happy to see that you enjoyed your stay with us and we hope to see you again soon! Kind regards, Q Square Team

8/10 还可以

J

商务旅客
满意：客房舒适度，清洁度
business and weekend break
Clean modern well equipped comfortable easy access to the shops and restaurants awkward one-way systems and bus route restrictions when driving no onsite parking parking is a concession rate for 24 hours at public carpark 10-minute walk £17 or £31 with no concession
2022 年 10 月入住 2 晚
Q Square Team 于 2022年11月21日 的回复
Hello J, we are glad that you enjoyed your stay with us. And we do understand that it can be frustrating at times with travel into the city centre. Thank you for staying with us and we hope to see you again soon! Kind regards, Q Square team

8/10 还可以

J

商务旅客
满意：客房舒适度，清洁度
Business and weekend break
Had booked a balcony room with outside space I had a 250 mile journey and missed their email advising that the room had an issue with the bed that could not be resolved in the short term. They kindly up graded us to a larger apartment at no additional cost Parking in Brighton is expensive they had negotiated a discount fee at North Road car park normally £32 discounted to £14 for 24 hours however it is not flexible if you need the car in the day or evening it becomes very expensive as there is no discount on hourly rates It’s very busy on a Saturday and I could not get back in as it was full I had to use another car park with a £25 rate for 24 hour stays again the inflexible rate prevented swapping between car parks. To finish on a positive the accommodation was excellent and I am staying again later this month despite the parking issues
2022 年 10 月入住 2 晚
Q Square Team 于 2022年10月28日 的回复
Hi John,Thank you for your feedback!We are glad to see that you enjoyed your stay with us.Sorry to hear about car park situation but that is only a recommendation that gives a discounted rate for our guests ( first comes - first served).We are glad to hear that you are coming to stay with us again!Kind Regards,

6/10 一般

Barry

与配偶出行, 商务旅客
Great central location, but check your getting he right apartment you paid for. The room I booked on line was differently not the one paid.
2022 年 9 月入住 1 晚
Q Square Team 于 2022年10月28日 的回复
Hi Barry,Thank you for your feedback!I am disappointed to read that you was not satisfied with apartment type you booked online. We advertise a different type of suites to choose ( from standard studios or one bedrooms to apartments with balconies, sea views or penthouses.We hope that will not discourage you from staying with us again in the future.Whenever you planning your next trip to Brighton, please feel free to contact us and we will be more than happy to give you an advice on room categories.Kind Regards,

10/10 超赞

Hamish

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Small but well laid out apartment. Very cozy.
2022 年 9 月入住 4 晚
Q Square Team 于 2022年10月21日 的回复
Hi Hamish,Thank you so much for your kind feedback.We are happy to see that you enjoyed your stay and hope to see you again!Kind Regards,

10/10 超赞

Pier-Elizabeth

2022 年 8 月入住 7 晚
Q Square Team 于 2022年10月21日 的回复
Hi Pier-Elizabeth,Thank you so much for your kind feedback.We are happy to see that you enjoyed your stay and hope to see you again!Kind Regards,

10/10 超赞

Dionne

团体旅客
满意：清洁度、服务设施、住宿条件和设施
A really lovely room and wonderful staff. Thank you.
2022 年 9 月入住 2 晚
Q Square Team 于 2022年10月21日 的回复
Hi Dionne,Thank you so much for your kind feedback.We are happy to see that you enjoyed your stay and hope to see you again!Kind Regards,

6/10 一般

真实旅客

满意：清洁度
不满意：客房舒适度
Pros and cons
This property had very distinct pros and cons for us. The pros: great location, excellent staff, extremely clean, nice kitchenette & washer in room, comfortable bed, walkable to everything! The cons: no air conditioning in a southern facing room and even with ceiling fans and a floor fan, we could not cool the room down. We spent 4 very sweaty nights in the room trying to recover from jet lag, which we were unable to do; and although the windows were able to be opened, without a cross breeze, we were still unable to cool the room down. Also, being in the center of everything means it can be quite noisy into the wee hours, so windows open meant lots of noise from cars, sirens, and revelers. This is a great property for a non-summer visit (or for those planning to be up until 4 am), but otherwise, best to be aware of the lack of climate control in the room during warmer weather.
2022 年 9 月入住 4 晚

10/10 超赞

Philip

2022 年 8 月入住 2 晚
Q Square Team 于 2022年09月27日 的回复
Hi Philip,Thank you very much for your kind feedback!We are happy to see that you enjoyed your stay and hope to welcome you back soon again!Kind Regards,

10/10 超赞

Antonis

满意：客房舒适度，清洁度
2022 年 8 月入住 1 晚
Q Square Team 于 2022年09月2日 的回复
Dear Antonis,Thank you so much for your kind feedback, we are happy to see that you enjoyed your stay and hope to welcome you back again.Kind Regards,

8/10 还可以

Stephen

满意：清洁度
2022 年 8 月入住 4 晚
Q Square Team 于 2022年08月24日 的回复
Hi Stephen,Thank you so much for your kind feedback, we are delighted to see that you enjoyed your stay and we hope to welcome you back again!Kind Regards,

10/10 超赞

Joni

2022 年 8 月入住 5 晚
Q Square Team 于 2022年08月24日 的回复
Hi Joni,Thank you so much for your kind feedback, we are delighted to see that you enjoyed your stay and we hope to welcome you back again!Kind Regards,

8/10 还可以

Karen，Charlottesville

与配偶出行
满意：住宿条件和设施，清洁度
Obviously trying hard but they have a few wrinkles to iron. Tub drain inadequate; they advertise air conditioning but that is ONLY in the reception area & gym. Rooms have overhead fans, but in a heatwave that's not enough. Staff seemed untrained and inattentive. Apart from these qualifications though, the rooms are clean (cleaning crew very nice) and well equipped.
2022 年 7 月入住 2 晚
Q Square Team 于 2022年07月27日 的回复
Hi Karen, Thank you very much for taking the time to write a review about your stay. We really appreciate your comments. We understand that the summer temperatures can prove a challenge especially during unexpected heatwave and we are looking at installation of additional AC in apartments to address this. I am disappointed to read that you found our staff untrained and inattentive, usually we receive positive feedbacks about them being friendly and helpful. That will be addressed directly. Please let us know when you are next staying in Brighton and we will ensure that we will rectify the problems you had and exceed your expectations. Kind Regards,

10/10 超赞

S

团体旅客
满意：客房舒适度，清洁度
Sparkling clean!
A brand new hotel with the plastic still on! It had everything we needed, plus more, and the desk staff were friendly and helpful. We liked the location as well. Conveniently situated halfway between the train station and beach, we were able to walk everywhere and have a comfortable place to rest when we wanted some quiet. Please note that the British "king sized" beds that are advertised are the size of an American queen sized bed. We managed with this but others may need something bigger.
2022 年 7 月入住 1 晚
Q Square Team 于 2022年07月27日 的回复
Hi S, Thank you so much for taking the time to write a review about your recent stay at Q Square. All our team is delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon again! Kind Regards,

10/10 超赞

Ann

满意：客房舒适度，清洁度
Great place to stay in Brighton
Great location and close to all you could wish for in Brighton. Was quiet at night, so sleep not disturbed - which was great. Taxi rank outside so useful!
2022 年 6 月入住 7 晚
Q Square Team 于 2022年07月27日 的回复
Hi Ann, Thank you very much for such a nice review. We are delighted to hear that you enjoyed your stay and we hope to see you soon again! Kind Regards,

10/10 超赞

Kurtis，Brooklyn

满意：清洁度、服务设施、住宿条件和设施
Really enjoyed this place. Great location in the center of Brighton, nice room, great amenities, and lovely balcony. It could've done with some air con, but, once the fan was on for a while, it cooled it down nicely. The staff was nice, and even let me check in a few hours early. The internet was fast. Will definitely stay again!
2022 年 6 月入住 2 晚
Q Square Team 于 2022年06月30日 的回复
Hi Kurtis, Thank you very much for your kind review. All our team says A Big Thank You! We all look forward to welcoming you back again! Kind Regards,

10/10 超赞

Paul

2022 年 6 月入住 1 晚
Q Square Team 于 2022年06月15日 的回复
Hi Paul, We are happy to hear that you had a pleasant stay. Look forward to welcoming you again! Kind Regards,

8/10 还可以

Jade

2022 年 2 月入住 2 晚
Q Square Team 于 2022年06月15日 的回复
Hi Jade, Thank you so much for your kind feedback! We are happy to hear that you had a pleasant stay. Look forward to welcoming you again! Kind Regards,

10/10 超赞

Charlotte

团体旅客
满意：客房舒适度，清洁度
2022 年 5 月入住 3 晚
Q Square Team 于 2022年06月15日 的回复
Hi Charlotte, Thank you so much for your kind feedback! We are happy to hear that you had a pleasant stay. Look forward to welcoming you again! Kind Regards,

10/10 超赞

真实旅客

商务旅客
满意：客房舒适度，清洁度
Great stay
Really nice property would definitely stay again. Only thing was car parking and driving were a bit difficult, and fairly expensive, but I think the whole area has expensive car parking anyway
2022 年 5 月入住 2 晚
Q Square Team 于 2022年05月29日 的回复
Dear Guest. Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay. I do understand regarding the parking because of very central location we do not have it on the side but we give our guests a recommendation to park at RCP car park ( 5 min walk ) , which also give a discount for the guests ( £14 per day instead of £31). All our team look forward to seeing you again! Kind Regards,

8/10 还可以

Luke

与配偶出行
满意：住宿条件和设施，服务设施
Was a good central location with friendly staff
2022 年 5 月入住 2 晚

10/10 超赞

Louise

与家人出行
满意：清洁度、服务设施、住宿条件和设施
It was a fantastic place to come back to at the end of a day out. Good storage space for food and clothing. Easy access to trains, buses and shopping. Staff was very helpful and the flat had everything we wanted. Comfortable beds, possibly too warm at night (no air-con). Felt very safe for us and safe to leave the luggage on our departure day (after checkning out). All in all a perfect place to stay for my adult daughter and I.
2022 年 4 月入住 3 晚
Q Square Team 于 2022年05月29日 的回复
Hi Louise, Thank you so much for taking the time to write a review and all the compliments. All our team is delighted to hear that you enjoyed your stay. We all look forward to seeing you in a near future again. Warm Regards,

8/10 还可以

Simon

2022 年 5 月入住 1 晚
Q Square Team 于 2022年05月29日 的回复
Hi Simon, Thank you so much for your kind feedback! We hope to see you again. Kind Regards,

10/10 超赞

Edwin

2022 年 5 月入住 1 晚
Q Square Team 于 2022年05月29日 的回复
Hi Edwin, Thank you so much for your kind feedback! We hope to see you again. Kind Regards,