“The staff upgraded our room at our arrival, it was newly renovated without bathtub but shower only, the bath mixer control handle dropped out during bathing, the staff cannot fix the problem and change to an old worn room 3 levels below. The room was hot and noisy air conditioner, they want to change room again but we were tired and it was nearly 1 o’clock then, and not sure the next room will be at good condition, so we request a fan for cooling instead.
Next day breakfast buffet, there was……
