防过敏的被褥、客房内保险箱、笔记本电脑工作区、熨斗/熨衣板

关于加的夫尖塔服务式公寓的点评

3 out of 5
加的夫尖塔服务式公寓
10 Cathedral Rd, Cardiff, Wales

点评

9.2

非常棒

10 分 - 超赞。115 条好评,共有 163 条点评" "
8 分 - 还可以。37 条好评,共有 163 条点评" "
6 分 - 一般。4 条好评,共有 163 条点评" "
4 分 - 很差。3 条好评,共有 163 条点评" "
2 分 - 糟糕。4 条好评,共有 163 条点评" "

9.4/10

清洁度

9.2/10

服务设施

9.6/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

真实旅客

与家人出行
满意:客房舒适度,清洁度
2021 年 9 月入住 3 晚
R Beattie 于 2021年09月20日 的回复
Thank very much for your kind review , we look forwards ,to welcoming you back to The Spires soon. Kind regards, Richard

10/10 超赞

Max

满意:清洁度、服务设施、住宿条件和设施
The apartment itself was very spacious and clean. The bed was very comfortable, with little to no outside noise to disrupt sleep. Reception isn’t open on weekends but there was great communication from staff giving me information of how to access anything I needed. It’s a walkable distance into the town centre, Castle and Cardiff Central station, therefore offering places nearby to get any food, shopping etc.
2024 年 5 月入住 1 晚
Richard Beattie 于 2024年05月20日 的回复
Thank you for your kind review, We are delighted you have had an enjoyable stay, sounds like you had a busy but enjoyable weekend . We would be delighted to welcome you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Craig

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Had a great stay. Would recommend.
2024 年 5 月入住 1 晚
Richard Beattie 于 2024年05月6日 的回复
Thank you for your kind review, We are delighted you had a great stay, We look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Valerie

与家人出行, 与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Absolutely outstanding …had looked for property anywhere near Cardiff and this was awesome ! Fully met all needs … friendly, helpful, direct approach …… will definitely use this service again !!! Fantastic time away !
2024 年 5 月入住 2 晚
Richard Beattie 于 2024年05月6日 的回复
Thank you for your kind review, We are delighted you enjoyed stay, sounds like you a really enjoyable visit to Cardiff, We are really looking forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

2/10 糟糕

Bradley

团体旅客
不满意:服务设施,清洁度
states you get a hairdryer - wasnt provided states there is an out of hours manager to help if anything is wrong. THERE ISNT. Just a woman in Glasgow who can do nothing. No hot water in the morning either and luke warm the previous day. complained and was in other words told i was a liar... charming.
2024 年 4 月入住 1 晚
Richard Beattie 于 2024年05月8日 的回复
Dear Bradley,Thank you for taking the time and posting your review. It is a shame that you feel we could not assist you. Our Duty Manager, was indeed, based in Glasgow, however for any emergencies, in all of our locations, we have designated members of staff on call to assist. We were not notified of any issues with water during the phone call hence the reason why no one came out to fix the problem. I am sorry if you felt you were being called a liar, this is most certainly not what we were trying to say. I simply stated where the hairdryer was located and I was sorry you couldn't find it. I have responded to your concerns/feedback as well, via email, in more depth regarding the issues you have encountered. Once again, I apologise about any inconvenience this situation has caused you.Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Andrea

与家人出行
满意:清洁度、服务设施、住宿条件和设施
There is a fabulous coffee shop directly across the street.
2024 年 4 月入住 1 晚
Richard Beattie 于 2024年04月29日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to welcoming you back again in the future, Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Adam

与配偶出行
满意:住宿条件和设施,清洁度
Great studio, clean, modern, nice location. Would happily stay again and recommend to anyone
2024 年 4 月入住 1 晚
Richard Beattie 于 2024年04月15日 的回复
Thank you for your Kind Review, We are delighted you had an enjoyable stay, we look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Ashton

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Very clean and modern apartments! Easy to get to and very good value for money. Walking distance to town center. Would recommend to anyone who wants somewhere to call home while exploring the city.
Richard Beattie 于 2024年04月1日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to welcoming you back again in the future, Kind Regards, Richard Beattie, Accommodation manager

8/10 还可以

Mark,Reading

满意:住宿条件和设施,清洁度
Property was great and would happily stay again. My only issue was the lack of toilet paper within the room. It wasn’t adequate enough and by the time I had noticed reception was shut.
2024 年 3 月入住 1 晚
Richard Beattie 于 2024年04月3日 的回复
We are glad you enjoyed your stay , Thank you for taking the time to leave a review, We do always have a duty manager available, who could have arranged for more toilet paper , apologies for the oversite. We look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Cara

满意:清洁度、服务设施、住宿条件和设施
Very comfortable and functional space in residential neighborhood close to the National Express bus station and a lovely park. About 15 minutes walk to the city center (and 20 to the train). Kind, responsive, and helpful staff. Would stay again.
2024 年 3 月入住 3 晚
Richard Beattie 于 2024年04月1日 的回复
Thank you for your kind review, We are so pleased you enjoyed your stay, it was lovely to meet you, We look forward to welcoming you back again next time you are in Cardiff, Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Karen

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Perfect location for the city centre, the stadium and local restaurants and bars. Lovely building with lots of high quality apartments
2024 年 3 月入住 2 晚
Richard Beattie 于 2024年03月21日 的回复
Thank you for your lovely review, We are so please you enjoyed your stay with us , We look forward to welcome you back again in the future, Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Joanne

满意:服务设施
Very welcoming but was a little noisy at night with people coming home after the rugby
2024 年 3 月入住 2 晚
Richard Beattie 于 2024年03月18日 的回复
Thank you for your kind review, we are so pleased you enjoyed your stay. Hopefully the rugby crowd didn't make to much noise, we do always have a duty manager if it becomes an issue. We do hope we will see you again in the future, Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Nicholas

2024 年 2 月入住 1 晚
Richard Beattie 于 2024年02月27日 的回复
Thank you for your kind review We are delighted you enjoyed your stay. we look forward to welcoming you back again in the future. Kind regards, Richard Beattie, Accommodation Manager

10/10 超赞

Craig

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Great location and apartment, ideal for a trip to the capital.
2024 年 2 月入住 2 晚
Richard Beattie 于 2024年02月26日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay with us, It was lovely to meet you, We look forward to welcoming you back again in the future. Kind Regards,Richard Beattie, Accommodation Manager

10/10 超赞

Ashleigh

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Great location and easy to get into town. Parking was £15 a night which was fine and lovely little apartment for a nights stay in cardiff!
2024 年 2 月入住 1 晚
Richard Beattie 于 2024年02月22日 的回复
Thank you for your kind review, We are delighted you enjoyed your night away ,We hope we will see you again in the future. Kind regards,Richard Beattie, Accommodation Manager.

10/10 超赞

Chloe

与配偶出行
满意:住宿条件和设施,清洁度
Stayed for the weekend and was a lovely place to stay. Comfy beds and good cleanliness. Would definitely recommend
2024 年 2 月入住 1 晚
Richard Beattie 于 2024年02月22日 的回复
Thank you for your kind review, We are delighted you enjoyed your weekend away in Cardiff, especially the comfy beds and good standards of cleanliness, We would be delighted to welcome you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Elise

与配偶出行
满意:服务设施
Very good facilities, nicely decorated and not too far from the city centre
2024 年 2 月入住 1 晚
Richard Beattie 于 2024年02月19日 的回复
Thank you for your kind review, Sounds like this fitted your needs perfectly, we are delighted you enjoyed your stay and look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

8/10 还可以

Nigel

商务旅客
满意:客房舒适度,清洁度
2024 年 1 月入住 2 晚
Richard Beattie 于 2024年01月30日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to welcoming you back again in the future,Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Radu

团体旅客
满意:客房舒适度,清洁度
The studio was spacious, very comfortable and close to the city centre and
2024 年 1 月入住 1 晚
Richard Beattie 于 2024年01月29日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay, We are so pleased your enjoyed the comfortable apartment and enjoyed the central location, We look forward to welcoming you back again soon.Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Alistair

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Lovely apartment which suited my needs perfectly. Everything has been thought of. Will definitely stay again.
2024 年 1 月入住 3 晚
Richard Beattie 于 2024年01月26日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay with us, we look forward to welcoming you back again in the future, Kind regards, Richard Beattie, Accommodation Manager

8/10 还可以

Carys

满意:客房舒适度,清洁度
2024 年 1 月入住 1 晚
Richard Beattie 于 2024年01月15日 的回复
Thank you for your kind review, It was lovely meeting you I'm so pleased you enjoyed your stay, We look forward to welcoming you again in the future. Kind RegardsRichard Beattie, Accommodation Manager

8/10 还可以

David

与家人出行
满意:客房舒适度,清洁度
2023 年 12 月入住 1 晚
Richard Beattie 于 2024年02月19日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay and look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

8/10 还可以

Ross

与家人及幼儿出行
满意:住宿条件和设施,清洁度
Really good location, property nice and clean and great communication
2023 年 12 月入住 1 晚
Richard Beattie 于 2023年12月27日 的回复
Thank you for your kind review, We are so pleased you enjoyed your stay, We look forward to Welcoming you back again in the future, Kind Regards, Richard Beattie, Accommodation manager

10/10 超赞

elin

与家人出行
满意:客房舒适度,清洁度
Very comfortable stay, friendly staff. Great location, would definitely use again
2023 年 12 月入住 1 晚
Richard Beattie 于 2023年12月18日 的回复
Thank you for your Kind Review, We are so please you enjoyed your stay with us at the weekend , We hope to see you again in the future, Kind regards, Richard Beattie, Accommodation Manager

10/10 超赞

Lay Hong

与家人出行
满意:客房舒适度,清洁度
Comfy
Not far away from city centre. Apartment is very clean and roomy and it’s comfy
2023 年 12 月入住 1 晚
Richard Beattie 于 2023年12月18日 的回复
Thank you for your lovely review, We are delighted you enjoyed your clean and roomy apartment ,and the central location, We look forward to welcoming you back again in the future, Kind Regards, Richard BeattieAccommodation Manager

8/10 还可以

Daisy

2023 年 12 月入住 1 晚
Richard Beattie 于 2023年12月18日 的回复
Thank you for your kind review, We are so pleased you enjoyed your stay, We look forward to welcoming you back again in the future, Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Ildiko

商务旅客
满意:客房舒适度,清洁度
2023 年 12 月入住 1 晚
Richard Beattie 于 2023年12月11日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to welcoming you back in the future, Kind Regards, Richard Beattie , Accommodation manager

10/10 超赞

Joanne

2023 年 12 月入住 1 晚
Richard Beattie 于 2023年12月18日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to Welcoming you back again in the future , Kind Regards, Richard Beattie , Accommodation Manager

10/10 超赞

Muhammad

2023 年 12 月入住 1 晚
Richard Beattie 于 2023年12月11日 的回复
Thank you for your Kind review, It was lovely meeting you and we look forward to seeing you again in the future, We are delighted you enjoyed your stay, Kindest regards, Richard

4/10 很差

Katherine

与家人出行
Not what was expected
I was looking forward to staying here having seen great reviews & a great score. I visit Cardiff often and have stayed in many of the hotels, so thought this would be somewhere good to try, to possibly make my regular chosen place to stay on future visits. I tried to book parking from the moment I booked (a week before our stay). It took 5 days to finally get a response about the parking! I was allocated the worst possible parking spot at the place when we arrived. Incredibly difficult to get in and out of, and can’t believe that cost £15 for 1 night! And I was parked in on the morning I wanted to leave (photo attached). The apartment was nicely decorated and welcoming, but reeked of curry. The windows had been left open (to help with this clearly), but this was seriously not ok. And it wasn’t from a takeaway from the previous guests (as we were told) from the night before, this was engrained in the place. Wasn’t the cleanest of rooms with old tissues and hairbands visible in the floor by the bed, cobwebs very visible and mildew in the basin. We had to request towels as well as there were none. There seems to be double glazing, but in old window frames, so it is very noisy. In general, I think it could be a nice place, but certainly not worth the money charged, the parking was a joke and shouldn’t have been charged for, and I’m not sure why they’re scored a 9.2 in reviews on here. But it’s an ok choice if you’re stuck with no other availability nearby.
2023 年 12 月入住 1 晚
Richard Beattie 于 2023年12月5日 的回复
Thank you for your review, Apologies for all the issues you found,You did come and ask me for towels which the housekeeping team had forgotten , I brought these right up to the apartment, and asked if you was happy with everything , and mentioned i was in reception if you needed anything, I appreciate you shouldn't have had any issues , however I'm disappointed we didn't get an opportunity to address any problem, I have gone over these points with the housekeeping team, Regarding parking, i can see that we had contacted you about the parking and you had been allocated that space, which is a wide space , The car you photographed was one of our staff's husband, who was dropping them off, he spoke to you outside and moved his car straight away. Apologies that we have not met your needs on this occasion, Kind Regards, Richard Beattie, Accommodation Manager

8/10 还可以

Diane

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Good size / spacious rooms, comfortable. Not too happy about having to pick what looked like dog hairs / previous occupants hair off the duvet cover. A welcome pack of even just some bottled water would have been a nice touch. Kitchen facilities very good although didn’t utilise.
2023 年 11 月入住 2 晚
Richard Beattie 于 2023年12月18日 的回复
Thank you for your kind review, Each apartment is deep cleaned after any pets, apologies that you found some hairs the linen is sent in from an external laundry, and is normally fully checked, We do provide a welcome pack in each apartment however we are unable to provide bottled water, we do have a shop and a café opposite , We are pleased you enjoyed your stay and look for ward to welcoming you again in the future, Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Bobby

满意:清洁度、服务设施、住宿条件和设施
Great place to stay
2023 年 11 月入住 1 晚
Richard Beattie 于 2023年11月27日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay with us at The Spires, Sounds like you had an enjoyable time, Kind regards, Richard Beattie, Accommodation manager

8/10 还可以

terry

满意:住宿条件和设施,清洁度
Great price, good location and more comfortable than hotel accommodation
2023 年 11 月入住 1 晚
Richard Beattie 于 2023年11月27日 的回复
Thank you for taking the time to leave a lovely review, We are delighted you enjoyed your stay with us . Looks like you had a wonderful visit, We hope to see you again in the future, Kind regards, Richard Beattie, Accommodation manager

10/10 超赞

RT

满意:客房舒适度,清洁度
Friendly welcome, lovely room, really comfortable bed
2023 年 11 月入住 1 晚
Richard Beattie 于 2023年11月27日 的回复
Thank you for your kind review , We are really please you enjoyed your apartment and your stay, We look forward to seeing you next time you come to Cardiff. Kind Regards, Richard

10/10 超赞

jesse

满意:住宿条件和设施,清洁度
very clean and tidy
2023 年 11 月入住 1 晚
Richard Beattie 于 2023年11月27日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay, We hope we will see you gain in the future, Kind Regards, Richard Beattie, Accommodation manager .

8/10 还可以

Neil

与家人出行
满意:客房舒适度,清洁度
Great place but a bit noisy all night with latecomers arriving at all hours
2023 年 11 月入住 1 晚
Richard Beattie 于 2023年11月19日 的回复
Thank you for your kind review, Sorry to hear you had some noise issues, our duty manager is available on the phone and can be called for noise issues. These are isolated, We hope to see you again in the future. Kind regards, Richard Beattie, Accommodation manager

10/10 超赞

Janet

满意:客房舒适度,清洁度
Spires stay
Apartment was in excellent condition and everything that was needed was present. Great communication from owners throughout.
2023 年 11 月入住 4 晚
Richard Beattie 于 2023年11月14日 的回复
Thank you so much for your kind review, We are delighted you had such an enjoyable stay . We look forward to welcoming you back in the future

8/10 还可以

Mrs Elizabeth

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Communication excellent. Accommodated all our requests concerning elderly relatives. Extremely helpful.
2023 年 11 月入住 1 晚
Richard Beattie 于 2023年11月19日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to seeing you again in the future. Kind regards, Richard Beattie, Accommodation manager

8/10 还可以

Claire

满意:客房舒适度
Great location and nice to have parking on site.
2023 年 11 月入住 1 晚
Richard Beattie 于 2023年11月13日 的回复
Thank you for your kind review, Glad you enjoyed your stay and the onsite Parking, We looking forward to welcoming back again next time you visit Cardiff.

8/10 还可以

Paula

2023 年 11 月入住 2 晚
Richard Beattie 于 2023年12月4日 的回复
Thank you for your kind review, Very sorry that you have found some hairs, Our linen is delivered in sealed bags from the laundry, any apartments that have had dogs get deep cleaned , we are usually very strict on our checks, we don't provide bottled water however a welcome pack was available in the kitchen . We are very pleased that you enjoyed the good sized rooms and well equipped Kitchen ,Kind Regards, Richard Beattie, Accommodation manager

10/10 超赞

Steven

商务旅客
满意:客房舒适度,清洁度
Cardiff business trip
My second stay in these wonderful, fully equipped comfortable apartments. Always get a great nights sleep and close enough tk walk into the City centre
2023 年 10 月入住 1 晚
Richard Beattie 于 2023年11月2日 的回复
Thank you for your kind review, We are delighted you have enjoyed both stays, we look forward to welcoming you back again soon . Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Daniel

满意:客房舒适度,清洁度
Great apartment and will stay again
The room was clean and very well furnished, everything needed for a short stay.
2023 年 10 月入住 1 晚
Richard Beattie 于 2023年10月31日 的回复
Thank you for your kind review, So pleased you had an enjoyable stay with us here at the spires, We would love to see you return in the future, Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Tim Chuk

2023 年 10 月入住 1 晚
Richard Beattie 于 2023年11月13日 的回复
Thank you for your kind review, We are delighted you enjoyed your stay and look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Sandra

2023 年 9 月入住 5 晚
Richard Beattie 于 2023年10月5日 的回复
Thank you for your kind review,, We are delighted you enjoyed your stay,We look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Bretton

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Great little property for a stay in Cardiff!
2023 年 9 月入住 1 晚
Richard Beattie 于 2023年10月3日 的回复
Thank you for your kind review, we are delighted you enjoyed your stay, we look forward to welcoming you back again in the future. Kind Regards, Richard Beattie, Accommodation Manager

8/10 还可以

Sarah

与家人出行
满意:客房舒适度
2023 年 9 月入住 1 晚
Richard Beattie 于 2023年09月25日 的回复
Thank you for your kind review, We are delighted you had an enjoyable stay We look forward to welcoming you again in the future. Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Zohreh

满意:客房舒适度,清洁度
Really enjoyed my stay😊
I really enjoyed my stay. Grate location and a everything you need for a short brake is provided.
2023 年 9 月入住 3 晚
Richard Beattie 于 2023年09月21日 的回复
Thank you so much for your kind review, we are delighted you had such an enjoyable experience, It was very nice to meet you, we hope we shall see you again soon. Kind Regards, Richard Beattie,Accommodation Manager

10/10 超赞

John

满意:住宿条件和设施,清洁度
2023 年 6 月入住 1 晚
Richard Beattie 于 2023年09月22日 的回复
Thank you for taking the time to leave your kind review, We are delighted you had an excellent stay, We would love to see you again next time you visit Cardiff, Kind Regards, Richard Beattie, Accommodation Manager

10/10 超赞

Naoyuki

2023 年 9 月入住 2 晚
Richard Beattie 于 2023年10月31日 的回复
Thank you for your Kind review, We look forward to welcoming back again in the future, Kind Regards, Richard Beattie, Accommodation manager

10/10 超赞

Folusho

满意:客房舒适度,清洁度
My short stay at The Spires Cardiff
It was worth every single penny.
2023 年 8 月入住 3 晚
Richard Beattie 于 2023年09月12日 的回复
Thank you so much for your kind review, We are delighted you enjoyed your stay with us in Cardiff, sounds like you had a great trip, We are pleased you found the apartment to be great value for money. I hope we will see you again on your next visit to Cardiff. Kind Regards, Richard Beattie, Accommodation Manager