The front desk staff members that I dealt with were very helpful. There was one young lady who was rude to my Godmother and actually threatened to have her removed from the property by security for asking to have her room changed due to the bed having a broken box spring. She literally left the front desk and ran to the elevator to confront my Godmother because she THOUGHT my Godmother (who will be 70 years old next month) said something under her breath. Very unprofessional, I'm sorry I can't provide her name. However, this situation was rectified by another staff member who provided excellent customer service. He was also very helpful to me.
Shaun
2024 年 6 月入住 2 晚
10/10 超赞
Mia
商务旅客
2024年06月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved that hotel had a bar with a great bartender that made some amazing drinks!
Mia
2024 年 6 月入住 2 晚
10/10 超赞
Michael
团体旅客
2024年06月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly customer service and cleanliness.
Michael
2024 年 6 月入住 4 晚
10/10 超赞
Arthur
2024年06月3日
Overall excellent customer service and front desk worker were so amazing.
Arthur
2024 年 5 月入住 2 晚
10/10 超赞
Rebecca
2024年05月27日
满意:清洁度、员工和服务、住宿条件和设施
Rebecca
2024 年 5 月入住 1 晚
4/10 很差
Abdualaziz
2024年05月27日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The fridge wasn’t working and the AC was not cooking! writer