The staff at reception are so kind and personable. The room we booked was spacious and clean. It is a bit dated in areas but nothing you wouldn’t expect for such an old building. Bed was comfortable and coffee/tea tray was lovely. Walkable to every attraction you would want to see, as well as shopping and restaurants. Recommend!
Viktoria
2024 年 6 月入住 1 晚
10/10 超赞
Kall
与配偶出行
2024年06月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, highly recommend. In the city centre which is perfect.
Kall
2024 年 5 月入住 2 晚
6/10 一般
Jonathan
与配偶出行
2024年05月31日
满意:服务设施,员工和服务
不满意:住宿条件和设施
The property is conveniently situated in Chester. However, the restrooms near the reception area were unclean upon our arrival. The room was satisfactory, but the walls displayed significant cracks and could benefit from refurbishment.
Jonathan
2024 年 5 月入住 1 晚
4/10 很差
Richard
2024年05月6日
满意:员工和服务
不满意:住宿条件和设施
Needs renovation, holes in the carpet, water stains on the walls, windows dirty.
Not the usual standard I would expect to see, not worth the money
Richard
2024 年 5 月入住 1 晚
8/10 还可以
Paul
与配偶出行
2024年04月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely traditional hotel with very friendly staff. The room was well equiped, clean and quiet. We used the nearby car park which was £10, not bad for city centre location
We felt the stay was very good value for what we paid to be in the centre of Chester
Paul
2024 年 4 月入住 1 晚
6/10 一般
Claire
与家人及幼儿出行
2024年04月4日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Good hotel if you just need a base to stay. I would not recommend this if you were wanting to spend time in the hotel though. Our bed space was ok but the bathroom was rather vile with a ceiling of black mold. Black grouting in the shower and bathroom bin and glasses that clearly have not been cleaned in a while.
If you are looking for breakfast I would not get it here. There are an abundance of restaurants near by which I am sure are much nicer.
Not a hotel I would be returning to or recommending.
Claire
2024 年 4 月入住 2 晚
8/10 还可以
Emma
与配偶出行
2024年03月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was lovely with the biggest bed ive ever slept in. Pillows were so soft. Only disappointment was the breakfast, £30 for 2 breakfasts and the choice for a full english consisted of cold beans, cold fried eggs, cold scrambled eggs, cold sausages, and raw bacon. My advice dont stay for breakfast theres plenty of places to eat at half the price near the hotel.
Emma
2024 年 3 月入住 1 晚
6/10 一般
Andrew
2024年03月25日
满意:员工和服务
Andrew
2024 年 3 月入住 1 晚
6/10 一般
alex
与配偶出行
2024年03月10日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Hairs all over the bath, toilet and sink. A shower that wouldn’t get hot and no response to my email 3 days before our stay. In a very convenient location though!