Rooms, halls and interior clearly have recently been updated and were pleasant. Exterior appeared older with less attention to updating (fresh paint?).
Room we stayed in was very nice with a balcony view of a lake/bay. Exterior walls, railing and chairs on balcony were were not updated. Only conspicuous observation in room was a tub that was stained.
While potentially an expensive update, I would replace the tub with a walk in shower.
I would recommend this hotel to someone.
Gary
2024 年 5 月入住 1 晚
10/10 超赞
Amber
与配偶出行
2024年05月26日
满意:服务设施
Staff was super kind. Clean rooms! Great visit! Definitely returning soon!
Amber
2024 年 5 月入住 1 晚
8/10 还可以
Grace
与家人及幼儿出行
2024年05月25日
满意:员工和服务,清洁度
The staff members were so kind and overall the facility was very nice. My only complaint is- we were placed right next to the side entry door so it was constantly slamming shut with people talking loudly as they were entering the building- walking our infant up. I noted in the booking that we had a baby and when I spoke to the front desk staff about a possibly early check in, I mentioned it again. I just wish the staff could have been more courteous about where they placed us… we were up all night long with the baby due to the noise.
Grace
2024 年 5 月入住 1 晚
8/10 还可以
Joan A
与家人出行
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
The restaurant staff were friendly and efficient , large menu, the meals were delicious.
Joan A
2024 年 5 月入住 1 晚
10/10 超赞
jennie
2024年05月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mary Ann and all the staff in house, restaurant and bar were absolutely awesome.
It was my second time at Freshwater and it did not disappoint again. Food was delicious and presentation was excellent!
jennie
2024 年 5 月入住 1 晚
8/10 还可以
Barbara
团体旅客
2024年05月19日
满意:住宿条件和设施
Recently renovated. Beds very comfortable. I did miss having carpeting in the bedroom.
Many of the renovations were very poorly done. The management should have them back to fix things properly. I.e. The shower surround does not align with the edge of the tub, the flooring seams are not evenly matched and where the old blue tile was painted over, there are multiple chips. Rooms need some attention to detail. Also, their website said breakfast was Inincluincluded
Barbara
2024 年 5 月入住 1 晚
8/10 还可以
Barbara
团体旅客
2024年05月15日
满意:清洁度、员工和服务、住宿条件和设施
When I looked up this hotel on the internet it said a free breakfast was included. That was not the case. You need to update your website.
Barbara
2024 年 5 月入住 1 晚
10/10 超赞
Kerri
与配偶出行
2024年05月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the furnishings, very up scale feel. The balcony was a nice surprise, even though it was covered with flies.
Kerri
2024 年 5 月入住 1 晚
10/10 超赞
Karl
2024年05月2日
满意:清洁度、员工和服务、住宿条件和设施
As the sign says, 7 years under construction! I’d say that they must be close! Nice team. Nice updates rooms. Beautiful sunrise over the bay.
Been traveling across north Wisconsin and the UP for 2 years Definitely the top of our Escanaba list!
Well done Terrace Bay!