Quiet and clean but the bed was very uncomfortable
Dominick
2024 年 5 月入住 1 晚
2/10 糟糕
Valerie
与配偶出行
2024年05月11日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room smelled like urine, walls are dirty, all the counter space was dusty, vents innthe A/C unit were full of dust balls in each row. We had to clean the room with Lysol wipes and there were wax drips on every shelve. We had to also get a scented candle to deal with smell of urine. We jept looking and found the side of the bed sheets stained with yellow stains, (urine)? So we decided to early checkout and the manager on site (Andy) was not allowing us to do early checkout u til Expedia can sent an email with a guarantee of their finders fee of $80.00 that they pay Expedia for the reservation through their app. We were hold in the loby for approximately 3 hours over this fee of $80.00 commission that he desperately need it back. After some back and forth and even calling Wyndham Resorts to do a report, we were release but had to call every hour to ensure our refund. Do Not sray here.
Valerie
2024 年 5 月入住 7 晚
10/10 超赞
Barbara
与家人出行
2024年05月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Disappointed in the breakfast options
Barbara
2024 年 5 月入住 1 晚
2/10 糟糕
Joshua
2024年05月6日
不满意:清洁度
I normally don't complain about anything. In one of the rooms was roaches in the bathroom. In the other room we had to clean the tub before taking a shower. I really didn't enjoy this hotel. I also have videos of the roaches crawling around the bathroom at 3am.