Yutorelo-an is located in Gora, a neighbourhood in Hakone, and is near a train station and in the mountains. Hakone Shrine and Odawara Castle are notable landmarks, and the area's natural beauty can be seen at Hakone Gora Park and Ōwakudani. Don't miss out on a visit to Hakone Kowakien Yunessun.
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Yutorelo-an provides an outdoor public bath (no minerals), shopping on-site and a fireplace in reception. For some rest and relaxation, visit the 8 indoor/outdoor hot springs. Guests can connect to free WiFi in public areas.
Additional perks include:
Free self-parking
Japanese breakfast (surcharge), free train station pick-up and hot springs on-site
Smoke-free property, a front desk safe and a 24-hour front desk
Room features
All guest rooms at Yutorelo-an include comforts, such as air conditioning, in addition to
Other conveniences in all rooms include:
Blackout curtains and slippers
Fridges, electric kettles and heating
Languages
Chinese (Mandarin), Japanese
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Free return train station shuttle from 3:00 PM to 6:00 PM
Train station shuttle at scheduled times
Food and drink
Japanese breakfast available for a fee daily: JPY 2200 for adults and JPY 2200 for children
Things to do
Hot springs
Shopping
Family friendly
Fridge
Conveniences
Front-desk safe
Vending machine
Water dispenser
Guest services
24-hour front desk
Daily housekeeping
Multilingual staff
Spa
8 indoor/outdoor hot springs
Hot springs open from 6:00 AM to midnight
Hot springs water temperature (Celsius) - 42
Indoor mineral hot springs (onsen)
Outdoor public bath (no minerals)
Yukata (Japanese robe)
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in stairwells
No lift (single-level property)
Well-lit path to entrance
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Towels
Toothbrush and toothpaste
Entertainment
Flat-screen TV
Food and drink
Electric kettle
In-room dining only
Fridge
More
Safe
Slippers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
Fee for Japanese breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Hot springs access available from 6:00 AM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Guests with tattoos are not able to use the on-site public bathing facilities
Property is also known as
Yutorelo-an Ryokan
Yutorelo-an Hakone
Yutorelo-an Ryokan Hakone
Frequently asked questions
Is Yutorelo-an pet-friendly?
No, pets are not allowed at this property.
How much is parking at Yutorelo-an?
Self-parking is free at this property.
What time is check-in at Yutorelo-an?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at Yutorelo-an?
Checkout is at 10:00 AM.
Where is Yutorelo-an located?
Located in Gora, this ryokan is within 1 mi (2 km) of Hakone Gora Park, Hakone Open Air Museum and Hakone Kowakien Yunessun. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 12 minutes by foot and Kowakidani Station is 28 minutes.
Yutorelo-an Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.
Ciera
Stayed 1 night in Dec 2023
6/10 Okay
Verified traveller
Travelled with family
16 Oct 2023
Liked: Cleanliness
The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.
Verified traveller
Stayed 1 night in Oct 2023
8/10 Good
Pawel
12 Oct 2023
Liked: Cleanliness, staff & service, amenities
Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options.
Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you!
The hotel is located on the top off a very steep hill which is not mentioned on this hotel’s webpage. It takes approximately 15 minutes to get there from Gora station. They provide a free shuttle bus, however you realize that only after you check in.
The dinner is pretty expensive and there are no close by restaurants, while going to the center is not an option as you’ll have to climb the steep hill once again on your way back.
There are private and public onsens. The public Onsen is small and free to use (except a ¥150 spa bath tax per px). The private one is priced ¥3000 per 45 minutes which is ridiculous in my opinion! I think they should’ve allowed guests to reserve the private onsens without additional charge.
There is no complementary water in the room, but they placed a vending machine “for your convenience”. They have some instant noodles and snacks for purchase in the lobby.
The breakfast was Japanese and might be difficult for the western palate.