This hotel has spacious rooms and lovely windows to look over the city. What was absolutely outstanding was the customer service and genuine care from staff. We needed to extend our stay on our day of check out after being hospitalised in kandy. The staff organised everything and even waited until we were discharged from hospital at 1230AM to hand deliver us our room key and make sure we got in safe.
Laura
2024 年 6 月入住 1 晚
10/10 超赞
Jeff
2024年05月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So overall this hotel was an excellent option. My room had a great view, especially at night with the city lights against the mountainsides. The lock on the door, although it did lock, was a bit difficult and frustrating.
However, Kandy City stay does get high marks for staff and their local tours. The hotel’s (mainly elephant park) was excellent and very economical.
Jeff
2024 年 5 月入住 2 晚
2/10 糟糕
Hilde
与家人出行
2024年03月4日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
A rat in the wall
Friendly staff and nice breakfast however the hotel room was really terrible. Not very clean and it was a mouse or a rat living in the walls that keeps us awake the whole night.
Hilde
2024 年 2 月入住 1 晚
4/10 很差
daiki
2024年03月3日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
daiki
2024 年 3 月入住 1 晚
2/10 糟糕
RICHARD
2024年02月9日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
RICHARD
2024 年 2 月入住 2 晚
4/10 很差
Knud
2024年02月8日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Det bedste ved dette hotel er en fremragende udsigt. Hvis det er det man går efter, er det et godt valg ellers ikke.
Knud
2024 年 1 月入住 2 晚
10/10 超赞
Michael
2024年02月7日
满意:清洁度、员工和服务、住宿条件和设施
People friendly
Too much window light at night
Needs darker curtains