The location is very cinvenient, and the hotel staff are very nice and friendly which impressed me, but the room is too small and even much older in comparison of other same price level hotels. honestly speaking, I would rather stay in the other nearby hotel such as Amba Hotel with almost the same price.
TSUCHI
2020 年 1 月入住 3 晚
8/10 还可以
真实旅客
2019年02月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 2 月入住 7 晚
10/10 超赞
Tina LOUISE
2024年05月29日
满意:清洁度、员工和服务、住宿条件和设施
Nice rooms
Tina LOUISE
2024 年 5 月入住 1 晚
4/10 很差
kent
与配偶出行
2024年05月23日
满意:清洁度
I was so unsure how to rate this hotel...it is priceier than normal for us but as a special 40th anniversary treat we stayed for 2 nights...not really the hotels fault, but their elevator was broken
What most bothered me was that there was no senior staff in the lobby directing everyone to the staff elevator...they said you had to walk up...we did 3x to the 4th floor
then a nice young bellman took pity on me...I am 66 years old with 2 recently broken legs and said take the staff elevator...this should have been available to all...not only randomly
As I could not walk down for a glass of wine, I ordered room service...1 glass...18 Pounds and a 7 pound 50 delivery charge...$50 Canadian dollars for a glass of wine
I would have thought that with the lift broken they could have waived that
Nice room...incredibly expensive drinks and sandwiches
$180 CDN for 3 glasses of wine and 1 sandwich in lobby bar
Broken elevator ruined what was a very special weekend
kent
2024 年 5 月入住 2 晚
10/10 超赞
Thomas
与配偶出行
2024年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic property with a world class staff. Everyone was extremely friendly and accommodating.
We would absolutely stay at this hotel again.
Thomas
2024 年 5 月入住 2 晚
10/10 超赞
Edward
与家人出行
2024年05月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was our second stay at the Rubens at the Palace. Both times we brought two of our granddaughters. It is a beautiful hotel in a great location. It has the intimacy of a small hotel with all the amenities. We especially love the breakfast room.
Edward
2024 年 4 月入住 4 晚
10/10 超赞
stephen
与家人出行
2024年05月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is very nice hotel. The best part was the staff, specifically Jason at the New York Bar. He's more than a professional. He is a natural. He took time to ask what we liked and made works of art for us. To call them cocktails doesn't do them justice. You can see his passion for his work in every drink he makes.