Horrible experience. First night we were woken up at 2 am by the fire alarm going off and staying we had to evacuate the building because a fire was detected inside the building. I could smell something burning so we rushed outside. Waited till the fire dep came and said it was ok to return. Was not able to sleep all night since my 4yr old was so scared the fire alarm would off again. We were not able to enjoy the next day since we were all sleep deprived. Spoke to front desk and said it wasn’t a real emergency bcs someone was cooking and burned their food which made the fire alarm go off (at 2 am!) so all they could do is not charge for parking (they still did). I contacted the general manager and have not gotten a response. Horrible and stressful experience to what should have a been a relaxing time away from home. I have videos of us evacuating at 2 am and the fire dep arriving. Will not be staying there again.
Madeline
2024 年 5 月入住 2 晚
8/10 还可以
Elvis
2024年06月3日
满意:清洁度、员工和服务、住宿条件和设施
Elvis
2024 年 5 月入住 1 晚
10/10 超赞
Helena
2024年05月31日
满意:清洁度、员工和服务、住宿条件和设施
It was a very nice stay. We went to Anaheim stadium to watch the Yankees
Helena
2024 年 5 月入住 3 晚
10/10 超赞
Azerean
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
Azerean
2024 年 5 月入住 1 晚
10/10 超赞
Cherity
与配偶出行
2024年05月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Right on the river, we we're able to kill time w some nice walks. We could see the cruise port from our bed. If I find myself in long beach again we will book.
Cherity
2024 年 5 月入住 1 晚
8/10 还可以
Bryan
与家人及幼儿出行
2024年05月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Bryan
2024 年 5 月入住 2 晚
10/10 超赞
Roxanne
2024年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Close to the Queen Mary ship
Roxanne
2024 年 5 月入住 1 晚
10/10 超赞
Kathryn
团体旅客
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a pretty property just wish there was a shuttle to the pier or have more restaurant options in or around the area