Property near the airport but very difficult to reach on foot. Navette shuttlw not running on the evening and taxi will not transport as itis too closw for them. Left to walking i er in convoluted airport area.
The hotel is very old the room is so small old and not clean
They have air conditioners in the rooms but they don’t allow you to use it they put in stead small fan the only thing was good in this hotel that its in the airport area but in the same price you can book in neighborhood hotels at the same price
MOHAMMAD
2024 年 9 月入住 1 晚
2/10 糟糕
Carolina
2024年09月6日
不满意:清洁度、员工和服务、住宿条件和设施
Carolina
2024 年 8 月入住 1 晚
6/10 一般
Serge
与配偶出行
2024年09月4日
Chambre propre et lit confortable.
Serge
2024 年 8 月入住 3 晚
8/10 还可以
Pierre-Hugo,Montreal
2024年09月1日
满意:清洁度、员工和服务、服务设施
A bit dated but a good bargain and nevertheless a good hotel in walking distance from the terminal
Pierre-Hugo
2024 年 8 月入住 1 晚
8/10 还可以
Licen
与配偶出行
2024年09月1日
满意:员工和服务,清洁度
Great location and parking space for travelers
Licen
2024 年 8 月入住 1 晚
2/10 糟糕
Aida
2024年08月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I'm not sure why the Hotel Manager would tell me her name is Emilie when her name is Anaise. Also why she would offer my husband 700€ alcohol on the tab when they knew he was drunk and sick and a week later send me a bill asking me to pay 708.79€ for the drinks!. So apparently this hotel takes advantage of their clients by charging them after the fact?
The worst customer service! Please watch your bill closely!!
Aida
2024 年 8 月入住 1 晚
2/10 糟糕
Aida
商务旅客
2024年08月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My husband was staying at the hotel 6 days and his mobile was lost in transit to the hotel.
Unfortunately the hotel rooms do not have a telephone. Each time I try to contact my husband they have to go up to the room to let him know that I am calling him.
Today the receptionist Florian, answered the telephone informed me that my husband just went up to the room to sleep. I asked him kindly to let him know that there is an emergency and to see if he could come to the phone. In less than 2 minutes Florian responded by telling me that my husband did not respond. He could not have taken the elevator to the second floor, walked the hallway, knocked on the door and took the elevator back down to the reception to let me know in 2 minutes that my husband did not respond to the door knocking.
The same front desk receptionist informed me yesterday that my husband checked out the hotel which was wrong information! Another time also the same person told me that my husband was not at the hotel when he was in his room.
I have never seen a hotel so small with lines busy all the time, when not busy the answering machine comes on and then cuts off and with front desk staff giving the wrong information!
I can assure you that we will never book at this hotel again although we are frequent visitors. We will book across the street or other airport hotels pay more and receive much better service!
Aida
2024 年 8 月入住 1 晚
10/10 超赞
Jean-baptiste
2024年08月19日
满意:清洁度
Jean-baptiste
2024 年 8 月入住 1 晚
2/10 糟糕
Aida
商务旅客
2024年08月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My husband was staying at the hotel 6 days and his mobile was lost in transit to the hotel.
Unfortunately the hotel rooms do not have a telephone. Each time I try to contact my husband they have to go up to the room to let him know that I am calling him.
Today the receptionist Florian, answered the telephone informed me that my husband just went up to the room to sleep. I asked him kindly to let him know that there is an emergency and to see if he could come to the phone. In less than 2 minutes Florian responded by telling me that my husband did not respond. He could not have taken the elevator to the second floor, walked the hallway, knocked on the door and took the elevator back down to the reception to let me know in 2 minutes that my husband did not respond to the door knocking.
The same front desk receptionist informed me yesterday that my husband checked out the hotel which was wrong information! Another time also the same person told me that my husband was not at the hotel when he was in his room.
I have never seen a hotel so small with lines busy all the time, when not busy the answering machine comes on and then cuts off and with front desk staff giving the wrong information!
I can assure you that we will never book at this hotel again although we are frequent visitors. We will book across the street or other airport hotels pay more and get much better service!
Aida
2024 年 8 月入住 1 晚
6/10 一般
Fetta
2024年08月14日
满意:员工和服务
Its far from eveeything ans there is no transport near
Fetta
2024 年 8 月入住 1 晚
10/10 超赞
Ananias Ralph Diassoroum
2024年08月10日
满意:清洁度、员工和服务、住宿条件和设施
Rien à signaler
Ananias Ralph Diassoroum
2024 年 8 月入住 1 晚
4/10 很差
Daniel,Boadilla del Monte
2024年08月5日
不满意:住宿条件和设施,清洁度
cerca del aeropuerto y con navette gratuita. las instalaciones muy cansadas y con falta de mantenimiento. Falta tb de limpieza en habitaciones y zonas generales. tenia que haber reservardo en el ibis budget que esta justo enfrente!
Daniel
2024 年 8 月入住 1 晚
6/10 一般
stephen
与配偶出行
2024年08月4日
不满意:住宿条件和设施
A one night stay only so difficult to judge as restaurant etc was closed.
stephen
2024 年 8 月入住 1 晚
8/10 还可以
Éric
与配偶出行
2024年08月1日
满意:员工和服务、服务设施、住宿条件和设施
Goog
Éric
2024 年 7 月入住 1 晚
6/10 一般
Sharon
2024年07月31日
Sharon
2024 年 7 月入住 1 晚
8/10 还可以
Margarita
团体旅客
2024年07月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cerca del AirPort lo más importante .. buen trato .
Margarita
2024 年 7 月入住 1 晚
6/10 一般
Brenda
2024年07月21日
满意:员工和服务
不满意:住宿条件和设施
The room itself was clean and the bed was comfortable. The carpeting in the hallways was very dirty and needs to be replaced . The hotel could very much stand a renovation upgrade . The staff were wonderful and very helpful and polite especially with our very very limited French .