Friendly staff, spacious rooms and a great quiet location
Kim
2024 年 5 月入住 2 晚
6/10 一般
Tahiyat
团体旅客
2024年04月25日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
property is good but watch out for how the staff treat you. they make false promises. i called this hotel 3 times to triple check if i could check in at 12:30. they even called me back to tell me there was a “guarantee” that i would be able to check in at 12:30. then when i got there, the rudest male staff member literally gaslit me into saying that was incorrect information. told me i had to pay for it (when this was not communicated at all on the 3 seperate occasions i called) and continued to tell me that there was never a guarantee. and told me to come back at 2 but he will “try” and call when the next available room is ready. we wait for 30 minutes and we go back to reception to double check and a different staff member tells us we can check in. mind you, we had to go check OURSELVES. they didn’t call us like they told us they will. another false promise. so just watch out. they will lie to you and try to make you out to be crazy. everything else was nice the hotel was clean and i would’ve even stayed there again except the staff were just disgraceful. don’t want to deal with that ever again to be honest. the female staff i called on the phone were exceptionally lovely but that man? ruined the experience.
Tahiyat
2024 年 4 月入住 1 晚
10/10 超赞
Adir A,Orlando
2024年03月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Employees were exceptional
Adir A
2024 年 3 月入住 5 晚
10/10 超赞
Smitha
与家人及幼儿出行
2024年03月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We only stayed for 1 night. But it really catered for my family of 4 (with 2 small kids). Staff were great from check-in to check-out. Really appreciated they were responsive if we had any questions. Loved that there was a kitchenette with plates and cutleries, etc. bathroom was decent, beds were comfy and a great cafe around the corner called Mr Percival. Also helpful they offered to store our luggage for a few hours post check-out to explore the area before we had to catch flight in the evening. We will definitely stay again!