We enjoyed our stay. Room was very comfortable, clean and tidy.
Location great.
Lynette
2024 年 5 月入住 2 晚
10/10 超赞
Brad
2024年05月27日
满意:清洁度、员工和服务、住宿条件和设施
Perfect for a Melbourne getaway
Brad
2024 年 5 月入住 1 晚
10/10 超赞
Genni
2024年05月25日
满意:员工和服务,清洁度
Genni
2024 年 5 月入住 1 晚
6/10 一般
Afifa
商务旅客
2024年05月24日
满意:服务设施,清洁度
Unique design, great view of the bay, but lacks facilities. Arrived at 12pm and was told “room wasn’t ready” by reception and then when I said I didn’t mind to pay for an upgrade to another room that’s ready, he then said, oh well your room is actually ready but check in is at 2pm so you have to pay $50 for early check in…. No room service, no restaurant, no gym/pool (or at least wasn’t informed when checking in). Check out is strictly at 10am, other properties typically don’t bother you until 11am but here someone knocked on my door at 10:20 to ask why I haven’t checked out…
Afifa
2024 年 5 月入住 1 晚
10/10 超赞
David
商务旅客
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property very clean 👌
David
2024 年 5 月入住 2 晚
10/10 超赞
Kim
与家人及幼儿出行
2024年05月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, spacious rooms and a great quiet location
Kim
2024 年 5 月入住 2 晚
10/10 超赞
Damien
2024年05月10日
Damien
2024 年 5 月入住 2 晚
10/10 超赞
Christian
2024年04月28日
Christian
2024 年 4 月入住 1 晚
6/10 一般
Tahiyat
团体旅客
2024年04月25日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
property is good but watch out for how the staff treat you. they make false promises. i called this hotel 3 times to triple check if i could check in at 12:30. they even called me back to tell me there was a “guarantee” that i would be able to check in at 12:30. then when i got there, the rudest male staff member literally gaslit me into saying that was incorrect information. told me i had to pay for it (when this was not communicated at all on the 3 seperate occasions i called) and continued to tell me that there was never a guarantee. and told me to come back at 2 but he will “try” and call when the next available room is ready. we wait for 30 minutes and we go back to reception to double check and a different staff member tells us we can check in. mind you, we had to go check OURSELVES. they didn’t call us like they told us they will. another false promise. so just watch out. they will lie to you and try to make you out to be crazy. everything else was nice the hotel was clean and i would’ve even stayed there again except the staff were just disgraceful. don’t want to deal with that ever again to be honest. the female staff i called on the phone were exceptionally lovely but that man? ruined the experience.