Absolutely worst staying sunny isle I’ve ever had , by far the customer service and the rooms were the worst .
Galen
2024 年 5 月入住 2 晚
10/10 超赞
Jessica
与家人及幼儿出行
2024年05月29日
满意:清洁度、员工和服务、服务设施
Great Stay! Everything is really close by. I had originally assigned a room with no AC, and staff had no issue in moving me to a better room.
Jessica
2024 年 5 月入住 2 晚
4/10 很差
Maria
与家人出行
2024年05月28日
不满意:清洁度、服务设施、住宿条件和设施
I have no words. Never in my life of staying in hotels at Miami I encounters such aweful dirty room, hallway and other areas I won’t bother to say. My room on the 4th floor was dirty. The barroom was dirty as if it hast been used for a long time and no one bothered to refresh it before we got there. AC leaked all 5 days. By the time of checkout while waiting in line this guy decided he was not going to get in the. Heck out line and just checked out. The receptionist just let him do that. Seeing all of us in line. I do not recommend this place. Spent too much money and obviously the surprise fees when you get in as facilites, pool and parking were outrageous. DO BETTER.
Maria
2024 年 5 月入住 4 晚
6/10 一般
Vivian,Hialeah
带宠物出行, 与配偶出行
2024年05月27日
满意:服务设施,员工和服务
Comodidad de llevar tu mascosta
Vivian
2024 年 5 月入住 3 晚
8/10 还可以
Vivian
与家人及幼儿出行, 与家人出行
2024年05月27日
满意:员工和服务,清洁度
The resort location , but it needs more upgrades, the rugs are very old and sofa bed are also very old and not clean it could definitely be better . I’m an old customer at this hotel and it needs more renovations . Overall I felt confortable , great customer service every where / easy check in and out . Definitely we will be back 😊
Vivian
2024 年 5 月入住 1 晚
2/10 糟糕
Jalpesh
与家人及幼儿出行, 与家人出行
2024年05月27日
不满意:清洁度、员工和服务、住宿条件和设施
I seen roaches in a restroom I was with the kids they should do something about that and I don't know why but I get charged $150 on arrival and I paid full on the website so this is not right
Jalpesh
2024 年 5 月入住 2 晚
6/10 一般
eric
与配偶出行
2024年05月27日
不满意:住宿条件和设施
Nothing
eric
2024 年 5 月入住 2 晚
10/10 超赞
Orlando
与家人及幼儿出行, 与家人出行, 团体旅客
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beachfront close to pier and restaurant good for pass day