Great costumer service, I was able to check in early. Thank you for make my stay great
Rosibel
2024 年 5 月入住 1 晚
2/10 糟糕
Tala
与家人及幼儿出行
2024年05月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No hot water. MOD ARICELI did not offer any kind of concession. NO HOT WATER. Horrible horrible response “service in on Monday”. “Not everyone is open 24hrs”. Ummm you are a hotel. In an area where we have limited choices. Too late to check anywhere else. Could have alerted us before via Expedia. Hm acceptable handling of the situation. Asst mgr the next day was just as bad. Need remedial customer service training. Is not Hilton Honors worthy.
Tala
2024 年 5 月入住 1 晚
10/10 超赞
Alisha
2024年05月5日
满意:清洁度、员工和服务、住宿条件和设施
Fairly new great experience
Alisha
2024 年 5 月入住 1 晚
8/10 还可以
Dan
2024年04月29日
满意:清洁度、员工和服务、服务设施
Refrigerator barely kept things cool regardless of the setting. Only one ice machine worked and it was on the first floor. Didn’t try the pool but it looked nice.