All the staff was very helpful and courteous, however not having a concierge to direct you to activities was disappointing. Having arrived very early, being able to drop off luggage to visit NYC during the day before checking g in was most appreciated. My only other comment would be that the site’s street-level signage was quite poor. It was a bit challenging to find the entrance.
Berna
2024 年 5 月入住 2 晚
8/10 还可以
Luke
与配偶出行
2024年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel itself was very nice and the room was spacious and clean. The front desk staff were friendly, helpful and pleasant and answered any questions we had. The only critique of the room was there wasn't a bathroom fan so after a shower it was very humid and difficult for my girlfriend to do her make up.
My main issue with this property was the moment you exited the front of the building, there were people bombarding you with whatever hustle they had going that day. Every time we left the building, and I mean everytime, there was someone standing right at the door trying to sell you bus tours. We must've said no at least 50 times in 2 days. I'm not sure there's anything the Crowne Plaza can do short of ask these people not to stand directly at the door but it was definitely off-putting.