Loved this place , easy access to all around , will stay here again
Kevin
2024 年 5 月入住 2 晚
4/10 很差
Ashley
与家人出行
2024年05月14日
不满意:员工和服务、服务设施、住宿条件和设施
We waited 15 minutes for someone at the desk to check in. There’s never anyone there, it was the same checking out. The pool is right smack in the middle of the Inn (the lobby, the sitting area for breakfast) and all the rooms are facing the pool/breakfast area, so anyone can look from up top there room and just watch you, it was an invasion of privacy.
Ashley
2024 年 5 月入住 1 晚
8/10 还可以
Alaister Leonard Victor
2024年05月13日
Alaister Leonard Victor
2024 年 5 月入住 1 晚
4/10 很差
Michelle
与配偶出行
2024年05月13日
不满意:员工和服务、服务设施、住宿条件和设施
The walls are incredibly thin. We were woken up by people screaming in the hallways at 4 in the morning BOTH nights we were there.
The breakfast has LIMITED food selection and they turn the juice “bar” off right at 10 when the breakfast is done. Just coffee is left. Nothing else.
The jacuzzi tub took 25 minutes to fill up and we barely had any jets.
The water pressure was terrible!
I would shower and halfway through the shower the water would suddenly turn freezing cold and then a few minutes later would turn so scolding hot it left red marks on my skin.
Dirty tied garbages sat in the hallway for BOTH nights we were there and we actually had to walk AROUND them.
The heater didn’t heat. Nor cool either.
The condition between the windows was so bad we could barely see out of them. And the water damage on the roof had the roof paint chipping.
Overall, the only good thing about this hotel was the cool open concept area in the front and the location to Clifton Hill.
Michelle
2024 年 5 月入住 2 晚
6/10 一般
Pam
2024年05月13日
不满意:住宿条件和设施
Perfect location but quite outdated and rough around the edges.
Pam
2024 年 5 月入住 3 晚
10/10 超赞
MANH HUNG
与家人出行
2024年05月13日
满意:服务设施
Staff is friendly and helpful!
MANH HUNG
2024 年 5 月入住 1 晚
4/10 很差
Theresa
与家人出行
2024年05月13日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I feel the property falsely represented amenities. It seemed that it came with a mini-fridge and a safe in the room. They did not. Those were items that had to be requested and payed for separately. The main dining area was nice and clean but the hallways and our room was not so great. There was garbage behind the dresser when we tried to plug in our phones. The bedspread was dirty (had a streak of what looked like blood on it). The jet tub when we filled it had a layer of crud floating on the water. There were loud people down in the lobby area which was within earshot of every room in the hotel due to the balcony doors in everyone's room that opened up to that area. Both nights I called the front desk after midnight and requested that they handle the situation. They acted like they were on top of it, however, we watched out said balcony glass door and no one ever went to speak to them. I would not go back or recommend this location to anyone I actually liked. As a final comment I would like to say that the daytime people at the front desk were very friendly and helpful in general. However, since they charge a $200 security deposit I didn't feel like I could complain about all the things we had trouble with because I worried I wouldn't get it back.
Theresa
2024 年 5 月入住 2 晚
6/10 一般
John
2024年05月13日
满意:员工和服务,清洁度
the room was very nice size, but the TV had very limited channels and no access to Niagara Falls US or Buffalo stations. There was no access to any US news channels so it felt like being in a 3rd world.
Also, there was a hockey tournament and a number of the players families were staying there, so there were young boys running around at times making noise in the hallways.