Room wasnt great.. it was next to an ice room and you could feel the vibration on your bed. Raised the issue and all they could suggest is change your room! Also walls are not noise proof, could hear the next room kid wailing.
Too busy, check in process toooo long.
Pratibha
2024 年 5 月入住 3 晚
10/10 超赞
Cindie
与家人及幼儿出行
2024年06月6日
We loved it and will be going back!
Cindie
2024 年 5 月入住 7 晚
8/10 还可以
Dayse
与家人及幼儿出行
2024年06月6日
满意:清洁度、员工和服务、服务设施
Checking in we got rooms in the towers and had to carry our luggages for a 10 to 15 mins walk with a tired, crancky child. Would have been nice if there was a cart of some sort to bring the luggaged and some help getting to our room. My daughter had an injury to her foot and I requested a room change. Must say staff was very understanding and helpful in arranging a room change. Would also suggest better explanation of room location upon check in. It took us close to 30 minutes from the time we got our room keys to finding and getting into our room on initial check in because the girl who checked us in did not bother to explain. All these issues made a bumpy start to our vacation. After settling in the new room I must say things got getter with no complaints.
Dayse
2024 年 5 月入住 4 晚
10/10 超赞
Jesus
与家人出行
2024年06月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Me gustó todo de la propiedad
Jesus
2024 年 6 月入住 4 晚
10/10 超赞
Jaclyn
与家人出行
2024年06月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kids love staying at Cabana Bay! Tons of amenities and the hour early entrance to Volcano Bay is an amazing perk!