6/10 一般
Tim
与家人出行
2024年05月29日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
We travelled to Canopy around a year ago and loved the whole experience. That’s why we decided to come back for a longer stay this year.
Pool and view were awesome, service not so much. Room service only stopped by once during our four days in Canopy - which is not the service I expect of a 4 star hotel. Fitness center was neat and clean, but bikes were not properly set up and therefore unready to use. Both of these minor points aside, check in was awful. A guy called “Seth” treated us with an attitude of Indifference and snootynes that I never ever experienced before in a hotel. Not only on check in, but over all the occasions we met during our stay.
Tim
2024 年 5 月入住 3 晚