I’m a regular at the ben almost2- 3 times a month.
Asked for a 2 pm later checkout and got a bad attitude no.
Bill
2024 年 5 月入住 2 晚
10/10 超赞
Grant
2024年05月9日
满意:清洁度、员工和服务、住宿条件和设施
Grant
2024 年 5 月入住 1 晚
10/10 超赞
JoAnne
与配偶出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is impeccable and the staff are friendly and helpful. There are so many things to do in and around the hotel.
JoAnne
2024 年 4 月入住 2 晚
8/10 还可以
Michael
团体旅客
2024年04月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Building and common areas were nice and extremely well kept. The staff was friendly and accomodating. The room was fairly standard. The sink was clogged when we got there, did not have the standard shower items, had to get them from the concierge, deliveries of luggage came to my room in error, and booked a room with a "city view" but our window was looking at a stairwell and flood lights.
Michael
2024 年 4 月入住 3 晚
10/10 超赞
Matthew
2024年03月30日
满意:清洁度、员工和服务、住宿条件和设施
Great
Matthew
2024 年 3 月入住 1 晚
10/10 超赞
Anthony
2024年03月3日
满意:清洁度、员工和服务、住宿条件和设施
Anthony
2024 年 3 月入住 1 晚
6/10 一般
Cole Richardson
与配偶出行
2024年02月23日
满意:住宿条件和设施,服务设施
不满意:员工和服务
The property was nice but the staff was not very knowledgeable or helpful. The area around it was great where the restaurants are but we were followed by several sketchy characters and one night at dinner there was a disturbing dispute between a husband, wife and kids on the corner of the property involving the cops. We also called the front desk for the 6 AM yoga class the night before confirming the location and time and the instructor didn’t show up. When I talked to the staff they acted unaware and there are signs in every room as well as the elevator and we called to confirm.
We made the most of our trip and I have never left a review that wasn’t positive but it was one thing after the other. There were a couple incredible staff members that were the only reason we didn’t leave the property.