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关于罗马机场希尔顿酒店的点评

4 out of 5
罗马机场希尔顿酒店
Via Arturo Ferrarin 2, Fiumicino

点评

7.6

还可以

10 分 - 超赞。885 条好评，共有 2359 条点评" "
8 分 - 还可以。620 条好评，共有 2359 条点评" "
6 分 - 一般。409 条好评，共有 2359 条点评" "
4 分 - 很差。237 条好评，共有 2359 条点评" "
2 分 - 糟糕。208 条好评，共有 2359 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

7.4/10

服务设施

7.4/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

Wen Jang

与家人出行
位於機場附近，走路6分鐘左右可抵達，但必須事先知道由機場二樓往停車場的專門通道，順著「Hotel」的標示才能到達，否則用GPS再怎麼走也是兜圈子，建議Hotels. com在位置說明上加註清楚。我們就是費了九牛二虎之力才找到它的所在。旅館很大但服務及客房內設備普通，不似在美加地區Hilton的水平，價格也不親民，除了方便上機場外，無其他可推薦的。
2023 年 11 月入住 1 晚

10/10 超赞

Paul

与家人出行
Close to the airport
2024 年 5 月入住 1 晚

2/10 糟糕

Danielle

I stayed there one night and was an extra $33.73 was charged to my card. I have left messages and attempted to reach staff but have received no response.

10/10 超赞

Rochelle

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
It is my second time staying at the Hilton Rome Airport hotel for an overnight stay. The convenience of walking to the airport terminal from the hotel cannot be matched. The rooms are clean and adequate and both dinner and breakfast at the hotel restaurant have been excellent. Lines for check-in can be a bit long and there are no stores or restaurants nearby but the hotel is a great choice for an overnight stay near the airport.
2024 年 5 月入住 1 晚

8/10 还可以

JOHN

与家人出行
满意：清洁度、员工和服务、服务设施
No provisions for phone recharging outlets.
2024 年 5 月入住 1 晚

8/10 还可以

Saul Aurelio

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

8/10 还可以

Chung Hin Aaron，Melbourne

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

JUAN LEOPOLDO

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Buena ubicación cerca al aeropto
2024 年 5 月入住 1 晚

10/10 超赞

Kent

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect for early morning departures.
2024 年 5 月入住 1 晚

6/10 一般

rich

满意：员工和服务
Really convenient spot but way too expensive for what youvfet
2024 年 5 月入住 1 晚

10/10 超赞

Olivia，Ridgeland

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location to catch our flight. Breakfast was incredible and rooms were comfortable
2024 年 5 月入住 1 晚

8/10 还可以

Mohammed

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
It was good
2024 年 5 月入住 1 晚

10/10 超赞

Patrick

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Luca at reception upgraded us so we could be closer to our traveling companions!
2024 年 5 月入住 1 晚

10/10 超赞

Kathryn

满意：清洁度、员工和服务、住宿条件和设施
Fantastic staff and service. One of the best hotel gyms.
2024 年 5 月入住 2 晚

10/10 超赞

kenneth，Coronado

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient to the airport. Clean rooms.
2024 年 5 月入住 1 晚

10/10 超赞

Veronika

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

8/10 还可以

Eithne

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location
2024 年 5 月入住 1 晚

10/10 超赞

John

与家人及幼儿出行
满意：住宿条件和设施，员工和服务
We stayed here because we had an early flight out of Fiumicino the next morning. Checkout was a breeze. The hotel took all six of us, and our luggage, to the airport in their van, which was much appreciated! The rooms were great, the restaurant was good, and the staff was helpful.
2024 年 5 月入住 1 晚

10/10 超赞

Scott，Dollard des Ormeaux

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect for an overnight stay before cruising.
2024 年 5 月入住 1 晚

4/10 很差

Terry

与家人出行
满意：清洁度
不满意：服务设施
Travelling as a group of 3. Asked for a room with either a queen and single or three singles. Ended up with 2 singles and had to ask multiple times for the additional bed. Wifi signal was strong but the authentication did not work. Kept telling us to contact support. Went to use the hot tub after a long walk through Rome. Water was cold. We paid more money at this hotel over any stay we had in Italy, for a tiny room and the "free" services that did not work. Very disappointed.
2024 年 5 月入住 2 晚

6/10 一般

Antonino

2024 年 5 月入住 1 晚

10/10 超赞

Penny，Pearland

满意：清洁度、员工和服务、住宿条件和设施
Great for early flights out of FCO—-helpful and energetic staff at desk and in restaurant.
2024 年 5 月入住 1 晚

6/10 一般

Catherene

满意：员工和服务，清洁度
2024 年 5 月入住 1 晚

4/10 很差

MIHO，465kusugawa Kumage

满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
いやです。
2024 年 5 月入住 1 晚

8/10 还可以

Michael

与配偶出行
不满意：服务设施
Convenient from any terminal u fly into as it takes about 10 mins to walk from your to HH. Property is tired and run down. Wifi and 4G/5G reception are bad and sporadic - amazing considering it is located in airport! Expensive for such a hotel which is at best 3 stars. Reception gave me an handicap room but didn’t tell me. So the whole shower is wet after we finish showering!
2024 年 5 月入住 1 晚

4/10 很差

Sabrina

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
The location is impeccable, conveniently situated inside of the airport and walkable to all facilities in the Airport. It’s a best option for transfers or earlier flight in Rome. Staffs are friendly and professional. We booked a spacious premium room, which is helpful. However, the property is rundown. The water pressure of the shower is a joke, the power plug for hair dryer is broken and it needs a forced pressure by hand to connect, the magnifying mirror is falling off and doesn’t function properly. The bed is saggy, not up to the Hilton standard. When we arrived and wanted to rest from a long flight. the noises from upstairs with people in Happy-hours are unbearable. We had to leave the room to avoid the headache. One of the worst Hilton property I ever stayed and not worth the value at all. Very disappointed.
2024 年 5 月入住 1 晚

10/10 超赞

Randy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Visiting Italy is great of course but if you have had enough of their culture, the Rome Hilton is like being back in the USA. Large comfortable room with AIR CONDITIONING! Also we had one of our best meals at the hotel restaurant.
2024 年 5 月入住 1 晚

8/10 还可以

Luis，SANTIAGO DE CHILE

与配偶出行
满意：清洁度、员工和服务、服务设施
Staff was very helpful and friendly. Property needs some maintenance
2024 年 5 月入住 1 晚

10/10 超赞

Kevin，Lagrange

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient airport hotel. Walk to hotel from the terminal.
2024 年 4 月入住 1 晚

10/10 超赞

colette

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Great hotel for a quick transport to FCO!!!
2024 年 5 月入住 1 晚

6/10 一般

Ayaka

与家人出行
满意：清洁度
I stayed here for early flight. The room was clean and tidy but there is not enough restaurants or cafe around the hotel or airport. The location is convenient so if you stay here for early flight, I recommend to enjoy the city first even meals.
2024 年 5 月入住 1 晚

4/10 很差

Cinzia

满意：员工和服务
不满意：住宿条件和设施，清洁度
I servizi offerti non sono all’altezza del costo della camera. Pernottando una notte non si può pensare di doversi portare pantofole e calzascarpe. La pulizia nel bagno lasciava molto a desiderare e i cuscini erano scomodissimi
2024 年 5 月入住 1 晚

8/10 还可以

Yuliya，STAFFORD

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
The property is not new but clean and well-maintained. Breakfast was delicious, and the staff was very polite. If you need a place to stay new the airport, this is a great option.
2024 年 4 月入住 1 晚

10/10 超赞

Marcello

满意：清洁度、员工和服务、住宿条件和设施
Convenient to catch a flight the next day
2024 年 4 月入住 1 晚

8/10 还可以

Lucinda

满意：员工和服务，清洁度
Need to update for phone charging. Holding money on credit card seems archaic. Still need to check that the funds were released.
2024 年 5 月入住 1 晚

4/10 很差

Travis

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

6/10 一般

lina

与配偶出行
不满意：住宿条件和设施
Love the main lobby, the bedroom and bedroom decor Feel and look extremely outdated, the floors with rooms have a funny unpleasant Smell
2024 年 4 月入住 1 晚

2/10 糟糕

Arun，Jericho

不满意：住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

Taraja

2024 年 4 月入住 1 晚

8/10 还可以

Marilyn

满意：清洁度、员工和服务、住宿条件和设施
Overall the property was good. It was only for a one night stay after a late arrival at the airport. It’s very convenient for the airport as you can walk from/to the airport
2024 年 4 月入住 1 晚

10/10 超赞

Christopher，Stroudsburg

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just a stopover from Greece, very convenient and clean hotel. Close proximity to the airport and only a 40 minute drive to the colosseum and restaurants.
2024 年 2 月入住 1 晚

8/10 还可以

EBRU

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚

8/10 还可以

Deborah

2024 年 4 月入住 1 晚

6/10 一般

Debbie

与配偶出行
There was nothing special about this property. Confused as to why we were assigned a handicapped room? Do all seniors get a handicapped room?
2024 年 4 月入住 1 晚

10/10 超赞

Richard

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Close to airport
2024 年 4 月入住 1 晚

4/10 很差

JULISSA

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Check in experience was awful, lady at check in was not nice not welcoming.
2024 年 4 月入住 1 晚
Laura Bolzoni 于 2024年05月6日 的回复
Dear Julissa, thank you for being our guest and for posting your review.We are really very sorry to learn about the issue reported and we apologize for the inconvenience this might have caused. Rest assured that our team is always striving to make our guests feel welcome and look after at all times and we deeply regret that we have fallen short on this occasion.We hope we will have another opportunity to regain your trust on the occasion of a future visit.With kind regards.Laura BolzoniExecutive Office

10/10 超赞

Chris

满意：清洁度、员工和服务、住宿条件和设施
cannot be closer to FCO easy to use hotel
2024 年 4 月入住 1 晚

10/10 超赞

Pamela

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Convenient walking access to terminal.
2024 年 4 月入住 1 晚

8/10 还可以

Cynthia

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Bathroom products were over the moon… excellent. Now I have to find them on line somewhere.
2024 年 4 月入住 1 晚

8/10 还可以

Sandy

与家人出行
满意：员工和服务，清洁度
不满意：服务设施
Great if you are arriving late to Rome and need to be near the airport. The property is a bit run down and the amenities were a bit disappointing for a Hilton but overall clean and the staff was friendly.
2024 年 4 月入住 1 晚