Bad hospitality and bad management. The hotel was under renovation but I was not informed of. In the morning sharp at 9:00am, hammering sound just right above my room awakened me. When I stepped out the room, I found that my room was just like sitting in the midst of construction site. I went to reception desk, the staff was rude and said they are lawful to work. What a hospitality it is! I was very disappointed and angry about this. When I made a request to contact her manager, she told me that he is busy and so I have to sit aside and wait without knowing how long should I have to wait. I am sure that she had not pass my complaint to her head.
真实旅客
2023 年 10 月入住 4 晚
8/10 还可以
Wing Kuen Rocky
2023年10月29日
满意:清洁度、员工和服务、住宿条件和设施
Room is large and comfortable.
Wing Kuen Rocky
2023 年 10 月入住 4 晚
8/10 还可以
Chun Hung
团体旅客, 商务旅客
2023年10月26日
满意:清洁度、员工和服务、住宿条件和设施
Not bad.
Chun Hung
2023 年 10 月入住 7 晚
8/10 还可以
Chi Ming
2023年08月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is close to Gilmore Station and Brentwood Station. Just need to walk 7-8 mins to get there. Brentwood Centre is nearby.
Chi Ming
8/10 还可以
真实旅客
2023年04月20日
满意:清洁度、员工和服务、住宿条件和设施
Problem with the Air Conditioner
Location is great. The restaurant at the hotel is reasonably priced and the food and service is good. However the air conditioner in the hotel room is placed literally next to the bed on floor. The fan of the AC could not be flipped so the AC had been blowing right to my face when I slept!
No hot water and everything is very old and not clean. It’s the worst hotel I have ever stayed.
Yu-Hsiang
2022 年 12 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2022年04月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
房间偏小
真实旅客
2022 年 3 月入住 4 晚
10/10 超赞
Deborah
2024年09月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super friendly staff and immaculate room
Deborah
2024 年 9 月入住 1 晚
8/10 还可以
Peter
2024年09月17日
Peter
2024 年 8 月入住 1 晚
10/10 超赞
Meg
2024年09月17日
满意:清洁度、员工和服务、住宿条件和设施
Meg
2024 年 9 月入住 1 晚
10/10 超赞
Rick A
与配偶出行
2024年09月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thoroughly enjoyed our stay
Rick A
2024 年 9 月入住 3 晚
8/10 还可以
Michelle
2024年09月16日
Michelle
2024 年 8 月入住 5 晚
10/10 超赞
Joyce
2024年09月15日
满意:清洁度、员工和服务、住宿条件和设施
Excellent. Couldn’t serve us any better, very clean. The service was outstanding.
Joyce
2024 年 9 月入住 1 晚
4/10 很差
Duane
2024年09月14日
不满意:员工和服务,清洁度
Duane
2024 年 8 月入住 3 晚
4/10 很差
crystal
商务旅客
2024年09月13日
满意:服务设施
No towels in my room upon checkin
When I called down to get towels brought up, the Front desk person had taken the phone off the hook to talk to his friend
Room service asked us to leave early. Said the hotel was busy and we should leave early so they didn’t need to wait for checkout time to get the room cleaned for the next guest.
crystal
2024 年 9 月入住 1 晚
10/10 超赞
Quang
2024年09月13日
Quang
2024 年 8 月入住 2 晚
10/10 超赞
atef
2024年09月12日
atef
2024 年 9 月入住 3 晚
8/10 还可以
Jane,New Westminster
2024年09月11日
满意:清洁度、员工和服务、住宿条件和设施
Very conveniently located to my office.
Jane
2024 年 9 月入住 2 晚
10/10 超赞
Paul
商务旅客
2024年09月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a great place to stay, convenient and close to many amenities. The room was recently renovated and it was clean. With it being an older building the noise insulation between rooms could have been better but my night was quiet and slept well. It was great that the AC was not noisy at all.
Paul
2024 年 9 月入住 1 晚
10/10 超赞
Vicki
与配偶出行
2024年09月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was excellent and far exceeded our expectations!
Vicki
2024 年 9 月入住 2 晚
10/10 超赞
Eric
2024年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing locatipn next to everything
Eric
2024 年 9 月入住 3 晚
8/10 还可以
Jason
2024年09月8日
Jason
2024 年 8 月入住 3 晚
10/10 超赞
Shannon
与配偶出行
2024年09月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean. Great area. Comfortable. Smooth check in process. Nice facilities. Will stay again.