Front desk team was amazing. Special shout out to Nakiah, Karima, Aziz, Safae, & the ladies that checked me out. However the housekeeping staff unfortunately tainted my stay. I had a great check-in but the room(713) was so dirty; hair on the bed, stains all over the couch, crumbs on the floor, all the coffee mugs were dirty but after traveling for 6 hours all we wanted to do is sleep, so requesting extra sheets was sufficient enough at the moment. The housekeeper arrived & was visibly upset that she had to bring the sheets to me, she tells me “my housekeeper already put extra sheets in the room if you look you’d see that” I was so taken back by this, but not enough for me to complain as we were exhausted. 20 mins later I get a call from the front desk letting me know that this same housekeeper reported to them that we were smoking in the room. This was a blatant lie! I was so upset to the point that I requested for management to come inspect the room and see that this is simply not true & furthermore see why someone at their place of work would lie like this to potentially get a guest kicked out of the hotel. All because I asked for extra sheets? Wow! On this call I let Nakiah know the room issues & her recovery was amazing & fast. I was so taken back by this lie from housekeeping that I didn’t want my room serviced at all during my stay. Also on my checkout day, I was given a 1PM but by 12:25 as I’m in the shower someone knocks on the door mentioning I have to checkout.