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关于公主旅馆的点评

2.5 out of 5
公主旅馆
15171 Beach Boulevard, Westminster, CA

点评

7.8

还可以

10 分 - 超赞。174 条好评，共有 416 条点评" "
8 分 - 还可以。106 条好评，共有 416 条点评" "
6 分 - 一般。73 条好评，共有 416 条点评" "
4 分 - 很差。32 条好评，共有 416 条点评" "
2 分 - 糟糕。31 条好评，共有 416 条点评" "

8.0/10

清洁度

8.0/10

员工和服务

7.0/10

服务设施

7.6/10

住宿条件和设施

7.8/10

环保

点评

6/10 一般

Wenhui

不满意：员工和服务
。
2023 年 6 月入住 1 晚
Sam 于 2023年07月2日 的回复
Thank you so much.

10/10 超赞

??

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
good
2023 年 3 月入住 3 晚
sam 于 2023年03月16日 的回复
Thank you so much for your positive review.Hope to see you again.

8/10 还可以

Minh

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

Fausto

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice Clean n Funny
2024 年 4 月入住 1 晚
SP 于 2024年05月3日 的回复
Hello and thank you for letting us know you enjoyed your stay with us. We look forward to having you stay with us again.

2/10 糟糕

Justina

2024 年 4 月入住 1 晚
Sam 于 2024年05月15日 的回复
Thank you for stay with us.

10/10 超赞

JIMMY

商务旅客
满意：清洁度
Room is small, out dated but everything is very clean.
2024 年 4 月入住 1 晚
Sam 于 2024年04月23日 的回复
Thank you for your positive review.Thank you for stay with us.

8/10 还可以

Sean

满意：清洁度、员工和服务、住宿条件和设施
Quiet/Nice.....didn't like -0
2024 年 4 月入住 1 晚
sam 于 2024年04月16日 的回复
Thank you so much for your positive review.Thank you for stay with us.

8/10 还可以

Fabiola

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a quick and easy check In and check out. The plugs by the bathroom sink didn’t work and couldnt connect my straightener to use
2024 年 2 月入住 1 晚
SP 于 2024年02月26日 的回复
Hello, thank you for giving us some feedback. We will let our maintenance team know and look into the plugs. We apologize for the inconvenience.

6/10 一般

Quang，Bethlehem

与配偶出行
满意：员工和服务
Pro: Very friendly, helpful owner/receptionist. Easy check in/out & exchange room. Reasonably clean bathroom. Comfortable bed. Luggage stand. Decent parking. In room fridge & microwave. Con: rooms were dark color, old & not well kept. Cooking smell in the air. Pealing wall paper, broken, noisy ceiling fans, broken outlet wall plate. A lot of daisy chained electric cords. Traffic & other renter noises. Rude cleaning lady. Summary: Although we feel it’s not worth a $100/night, we did not have problem while we were there beside some rubbing marks on our rental car which cleaned off easily. We hiked a lot so it’s just a place to sleep. The location was convenient for us to the beach (6.5 Miles) & major market places. Close enough to walk yet far enough to stay out of the way. The dark decor & faint cooking smell make it feel a little yucky. The owner lady was nice & ready to work with us. She exchanged room for us readily & offered to have the fan fixed, but we didn’t need it in February. Will explore other places next time.
2024 年 2 月入住 3 晚
Sam 于 2024年02月19日 的回复
Thank you for your review and suggestions.We will surely work on it.Thank you for stay with us.

6/10 一般

Linh

不满意：住宿条件和设施
It wasnt that clean.
2024 年 2 月入住 1 晚
Sam 于 2024年02月15日 的回复
Thank you for your review.We will surely take care of cleaning.

4/10 很差

Kito

2024 年 2 月入住 1 晚
Sam. 于 2024年03月24日 的回复
Thank you for stay with us.

10/10 超赞

真实旅客

与家人出行
满意：员工和服务
2024 年 1 月入住 1 晚
Sam 于 2024年02月2日 的回复
Thank you so much for your positive review.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Sam 于 2024年02月2日 的回复
Thank you so much for your positive review.

10/10 超赞

Phi

2023 年 12 月入住 3 晚
Vibs. 于 2024年01月1日 的回复
Thank you so much for your positive review.

10/10 超赞

KenKhang

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Good
2023 年 12 月入住 1 晚
Sam 于 2023年12月14日 的回复
Thank you for your positive review.

10/10 超赞

Hilda

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place super contrable i love it
2023 年 11 月入住 1 晚
SP 于 2023年12月3日 的回复
Thank you for letting us know enjoyed your stay with us. Look forward to having stay with us again.

10/10 超赞

Aaron

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
2023 年 11 月入住 1 晚
Sam 于 2023年11月23日 的回复
Thank you so much for your appreciation.

10/10 超赞

Aaron

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice, ran well.
2023 年 11 月入住 1 晚
Sam 于 2023年11月23日 的回复
Thank you so much for your positive review.

10/10 超赞

Aaron

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
2023 年 11 月入住 1 晚
Sam 于 2023年11月23日 的回复
Thank you so much for your effort. We would like to serve you again and again.

10/10 超赞

Aaron

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Best
2023 年 11 月入住 1 晚
Sam 于 2023年11月23日 的回复
We are really thankful to you for your appreciation.

10/10 超赞

Aaron

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Love this place
2023 年 11 月入住 1 晚
Sam 于 2023年11月23日 的回复
Thank you for your support and love.We love to serve you again and again.

10/10 超赞

Aaron

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ran well and very cozy.
2023 年 11 月入住 1 晚
Sam 于 2023年11月23日 的回复
Thank you for your positive and excellent review.

10/10 超赞

Brianna

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very accommodating with lake check-in. I appreciated it. All the staff i encountered were friendly and professional .
2023 年 11 月入住 1 晚
Sam 于 2023年11月20日 的回复
Thank you for your positive review.We appreciate it.

6/10 一般

Donald，Chula Vista

Hotel wasn't too bad, just a little old and not kept up. A little paint here and there would improve the rooms.
2023 年 11 月入住 1 晚
Sam 于 2023年11月18日 的回复
Thank you or your suggestion.We will surely try to improve our quality.Thank you for stay with us.

10/10 超赞

Laurent

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
SP 于 2023年11月13日 的回复
Thank you for letting us know you enjoyed your stay with us. We look forward to having you stay with us again soon.

10/10 超赞

Danelia

2023 年 10 月入住 1 晚
Sam 于 2023年11月15日 的回复
Thank you so much for your great appreciation.

6/10 一般

Valentina

与家人出行
不满意：住宿条件和设施，清洁度
I like the location, near and convenient to all the places and restaurants where I wanted to visit. I booked 2 rooms. Both rooms are very smelly when we first enter. I have to turn on the AC/fan and open the all the windows and door, but then it’s very noisy because the building is on the busy traffic road. One of our rooms has bad pet’s odor. One of the arm chairs is so dirty and worn out that I wouldn’t dared to sit on it. I can see mold on the bathroom’s ceiling and walls. Overall. Location is great. Cleanliness is so poor.
2023 年 10 月入住 3 晚
sam 于 2023年10月25日 的回复
Thank you for your suggestion,we will defenetly work on it.sSorry for unpleasant stay.

10/10 超赞

Marcella

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worth while stay
Nice, clean, quiet. Worth every penny.
2023 年 10 月入住 1 晚
sam 于 2023年10月22日 的回复
Thank you for your great appreciation.We would like to serve you again.

10/10 超赞

vinh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Sam 于 2023年10月16日 的回复
Thank you so much for your great appreciation.

6/10 一般

THUONG

满意：员工和服务，清洁度
2023 年 10 月入住 1 晚
Sam 于 2023年10月17日 的回复
Thank you for your review.We appreciate your effort.

2/10 糟糕

Tri

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
You shouldn’t stay here. This place hav hella flies even though I haven’t bring any food in the room. Never comback here.
2023 年 10 月入住 4 晚
SP 于 2023年10月15日 的回复
Hello we apologize for the inconvenience. We would have promptly moved you are to another room or cancelled your reservation. You have stayed a number of days, but never brought any issues to our attention. You had refused room cleaning for a number of days. We get our rooms regularly inspected by a professional company and sprayed are a regular bases. We apologize for the issue you faced while staying with us, but if the issue was brought to our attention, we could've helped to find a solution.

6/10 一般

真实旅客

满意：清洁度、员工和服务、客房舒适度
Won't stay here again.
Nice enough... just used for sleeping. A lot of road noise and thin walls so heard voices of the people in rooms on either side of us into the wee hours of the morning. YAWN
2023 年 10 月入住 1 晚
Sam 于 2023年10月9日 的回复
sorry for unpleasant stay , we will surely take care next time.Thank you for your suggetion.

10/10 超赞

Rebecca

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Sam 于 2023年10月9日 的回复
We are happy to hear that you enjoy stay with us.Thank you for your great review.

4/10 很差

Adeline

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Unfortunately when we arrived the room had many flies and had an unpleasant smell. We sprayed disinfectant spray and realized the pillows had discharge all over. They atleast chose to give us a cleaner room.
Sam 于 2023年10月7日 的回复
Sorry for unpleasant stay.Thank you .

10/10 超赞

Sipai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Feels like home
I love it, cause the rooms were comfortable, clean, comfy bed, the room is just really nice and the check in was very nice, quick, very helpfull and friendly front desk employee. Over all, everything was great and very comfortable just like home and a lot of shopping centers around the area as well. Highly recommended. Thanks Princess Inn in Westminster for the comfortable stay and look forward to coming back when I'm in the area. Have great weekend.
2023 年 9 月入住 2 晚
Sam 于 2023年09月29日 的回复
Thank you so much for your great appreciation.Hope to see you again.Pleasure to serve you.

10/10 超赞

Le

满意：住宿条件和设施
Perfectly
2023 年 9 月入住 1 晚
SP 于 2023年09月7日 的回复
Hello and thank you for letting us know you enjoyed your stay with us. We look forward to having you stay with us again.

10/10 超赞

Stan

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
SP 于 2023年09月2日 的回复
thank you for letting us know you enjoyed your stay with us. We look forward to having you stay with us again.

10/10 超赞

Ethan

Very nice owner and professional staff, thank you
2023 年 8 月入住 1 晚
Sam 于 2023年08月29日 的回复
Thank you so much for your great review.

10/10 超赞

Honorato

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Sam 于 2023年08月17日 的回复
Thank you so much for your great review.

10/10 超赞

Lisa

满意：清洁度、员工和服务、住宿条件和设施
Staff was great
2023 年 8 月入住 1 晚
Sam 于 2023年08月16日 的回复
Thank you so much for your great review.

10/10 超赞

PhuCuong

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
Sam 于 2023年08月16日 的回复
Thank you so much for your great review.

6/10 一般

Kristyne Amick

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The property itself was worn-out, dirty and aged but the staff was incredible. Very professional. This made up for the lacking amenities.
2023 年 8 月入住 1 晚
SP 于 2023年08月12日 的回复
Hello, we are sorry the property didnt live up to your expectations. We are looking into doing some renovations in the fall/winter time. Thank you for choosing us for your stay.

2/10 糟糕

Teresa

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was very dirty the chair was so stained it was black in spots, the bath tub had mold, the air conditioner was very loud, there was a sewer smell coming out of the drain in the floor, our socks were black from walking on the floor.
2023 年 8 月入住 1 晚
SP 于 2023年08月9日 的回复
Hello we apologize for any inconvenience you faced during your stay.

6/10 一般

DUNG

不满意：清洁度、员工和服务、住宿条件和设施
I would not book this place again, not worth the money
2023 年 8 月入住 1 晚
SP 于 2023年08月9日 的回复
Hello we are sorry our motel didnt live up to your liking. We apologize for any inconvenience,

8/10 还可以

Elmar

与配偶出行
满意：员工和服务
I bit pricy for this type of Hotel
2023 年 7 月入住 1 晚
SP 于 2023年08月1日 的回复
Hello thank you for providing us to some feedback. We are in line with in our competition in price and amenities. We have seen a high demand in occupancy in the last month.We are sorry for any inconvenience.

10/10 超赞

BUU

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Safe,good location,comfortable and convenient
2023 年 7 月入住 4 晚
SP 于 2023年07月21日 的回复
Hello and thank you for letting us know you enjoyed your stay with us. We look forward to having you stay with us again.

6/10 一般

paul

2023 年 7 月入住 1 晚
SP 于 2023年07月21日 的回复
Hello we are sorry you didnt enjoy your stay with us. We would love to hear back from you on how we could've improved your experience.

6/10 一般

Dinh

与家人出行
2023 年 7 月入住 1 晚
SP 于 2023年07月9日 的回复
Hello thank you for taking the time to provide us with some feedback. We would love to hear from you on how we could've improved your stay with us.

6/10 一般

Andrea

2023 年 7 月入住 1 晚
Sam 于 2023年07月6日 的回复
Thank you for your review.We appreciate it.

6/10 一般

Victor

与配偶出行
不满意：住宿条件和设施
Not worth the $100 per night. Service is better at chain hotels. It’s obviously been cleaned but black light reveals all on the walls, furniture, and floor.
2023 年 6 月入住 2 晚
Sam 于 2023年07月6日 的回复
Thank you sir for your review.