My room is stinky and noisy. There is a machine turning on all day. Food smell all around my room. Disastrous.
Using the brand Sheraton doesnt mean quality. The restaurant does not have much food available. Have 4 bottles of black pepper but no salt. Black pepper only 10% filled. It is very impolite to ask us to pay at the start of the main course and I had to turn down. This was annoying and I expect better for a 5* hotel.
Terrible experience. Staff training is needed.
FONG WAI
2024 年 1 月入住 2 晚
8/10 还可以
Mei Yin
2023年12月26日
Mei Yin
2023 年 12 月入住 3 晚
10/10 超赞
Chung Chi
2023年12月4日
Chung Chi
2023 年 12 月入住 1 晚
4/10 很差
真实旅客
2019年04月24日
满意:清洁度
不满意:住宿条件和设施,服务设施
The hotel is close to the metro station. Easy to arrive. The exhaust fan didn't work, need to call the staff the fix it.