Gepps Cross 5 Stars Hotels

"Fabulous property, excellent concierge service. Beautiful breakfast. Highly recommend, have stayed here several times and loved it every time. "

"Conveniently located and well-priced, ideal for an overnight stay before heading back to the airport the next day. Great to have room service meal and prompt delivery. Staff were very courteous and helpful. Room was clean and comfortable (5th floor) and I would stay here again. "

"Great hotel with all the 5 star service you anticipate. The only downside occurred at the food side of the package. Dinner was supgrest food but lack of staff to service was disappointing but the existing staff tried very hard. Unfortunately breakfast was no better. The coffee machine was broken and after finishing breakfast we hadn't received one"

"Great pool and spa, New York Loft is amazing, as is the buffet quality and selection. The staff are very friendly and efficient. "

"There was a mix up(on my part) for the date of my reservation. The front desk staff was amazing, they had me sit down with a glass of wine while they sorted it out. I was only going to stay a couple of nights, but because of this, i stayed 5 nights!"

"Well maintained property! Good amenities "

"So nice to be so close to shopping, transport and events. The staff were fantastic and there were plenty of them so no waiting for service. The rooms were clean and the bathroom had a bath! Will definitely stay there again and recommend to others. "

"Brians service at front desk was polite & warming. Rooms were awesome..so comfortable u will not be disappointed. "

"Carpets need cleaning. Toilet plumbing was out of order (badly). "

"A luxurious stay!"

"I was upgraded to a corner room which was superb with great views of the city. Monday night hotel dining options were limited but some good restaurants were nearby. The pool and gym were also fine for a hotel of this type. "

"Our experience was flawless. "

"High quality eco-tourism with excellent staff and appropriately attentive service."

"Couldn’t lock outside gates. No instruction on how to change spa tap to shower head. Apart from that all good."