Hai Phong 5 Stars Hotels

"Beautiful hotel, very clean, friendly staffs, great location, and great dining options. "

"We stayed for 2 nights and loved this hotel. The rooms were great and had the best Ocean view. Taking a ferry from the check in building to the hotel was an interesting experience. The hotel is huge with lots of dining options. We tried the dinner buffet one night, the service and food choice was really good. The next night we tried the ala la carte menu at a different restaurant. Both the times we found the food a bit bland but that’s probably because we are used to having spicier food on a...

"The hotel is very elegant and very clean. Staff is very friendly and helpful. "

"Very friendly and professional staff. The hotel follows highest standards in matters of cleanliness, comfort, cooking, guest service."

"Very fancy hotel! Super clean and the view is amazing. The only thing I’d say is it’s very out of the way, and there is no food options around either. The restaurants in the hotel has a weird vibe, no one is ever there, pretty empty.. it’s hard to order a grab or order food delivery because grab doesn’t allow their driver to enter this area.. you’d need to take the taxi out. "

"Love it"

"The hotel was situated in a secluded area, separated from the rest of the town. The staff members were exceptional - they treated me like family. Every single person, from the employees on the 17th-floor bar to those at the front desk, was incredibly sweet, well-mannered, polite, and helpful. I had such a great experience that I can't wait to go back, and next time, I plan to bring along even more friends."

"Great location in Hai Phong. Staff was very helpful and friendly."

"The whole trip was great experience for a two night package to see Ha Long Bay. The Cruise ship was well appointed and a great base to see the UNECO Heritage site. A few small concerns: the beaches we visited had a lot of rubbish, all boats/ships should invite customers to pick-up the rubbish to help preserve this special environment. Also the ship should have videos and other media which better present the site and environmental goals etc., as this was poring covered by staff."

"Honeymoon suite was incredible, huge and beautiful, very large outdoor private terrace (though semi overlooked by next door). Great experience, though would have liked more time cruising (we had a 45 minute tender boat transfer) and as all these cruises, tried to pack too much activity into a short time and sadly even Lan Ha Bay was busy with lots of rubbish in the water. Food was good including lots of vegetarian options. Overall very good. "

"We enjoyed our 8-day stay at the Best Western Sapphire. Upon checking in, we were surprised to be asked to pay an additional fee for our 8-year-old daughter who is considered an additional adult rather than a child. Our hotel suite was very nice, fairly new, and had a view of Sun World’s Sun Hills. When we checked in, it was extremely busy due to Vietnamese Labor Day and Reunification Day (lots of tourists being bussed in and out each day) but the last few days of our stay were very quiet and we...

"Nice hotel and very clean "

"Amazing cruise - safe, clean, luxury and felt very spoilt and looked after. Food was delicious and plentiful. The staff went out of their way to look after us. What a treat to experience the bay this way. "

"This is a beautiful beachfront resort. The view is amazing! If the ocean is rough or not your thing, the pool is also wonderful. It is a very busy place and we found the noise to be a bit much so be prepared for this. We had the buffet breakfast included in our package and the food was good with a nice selection however they tended to run out of items after 8:30 or so. The beds were very comfy and the staff were extremely accommodating. Rachel at the front desk provided excellent customer...

"The staff are all amazing, the boast was in good condition, a few small wear and tear things, but nothing that detracts. We looked at so many cruises and I think at this price point they are all similar, except the dinners were buffet which I was not expecting, and they were just average buffet. The lunches were great. Breakfast buffet was also average but I think they were doing the best with what they had and expect they would all be similar. The experiences were great and it is an amazing...

"Dislike: The ground of the shower room is slippery. Water was not included in dinner."

"Very good "

"good location, next to scenics spot"

"- Good service - Beautiful Hotel - Staffs’r very helpfull and friendly"

"lots of alternatives in Ha Long, boat was modern and clean, we had a free upgrade to panoramic view room, food could be better, but there was lots of it. "