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Altezza Arc 1800 Hotel & Spa - ex Mercure
4.0 star property

Family ski hotel with 2 hot tubs

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Altezza Arc 1800 Hotel & Spa - ex Mercure

Indoor pool, open 9:00 AM to 8:00 PM, pool loungers
Front of property – evening/night
Premium bedding, Select Comfort beds, in-room safe, desk
Breakfast and dinner served, French cuisine
Breakfast and dinner served, French cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Gym
    Gym
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Select Comfort bed
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Premium Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Premium Suite

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Select Comfort bed
  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Family Suite

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
2 bedrooms
Select Comfort bed
  • 592 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Select Comfort bed
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Village de Charmettoger, Bourg-Saint-Maurice, 73700

What's nearby

  • Charmettoger Ski Lift - 2 min walk
  • Les Arcs - 2 min walk
  • Villards (Les Arcs 1800) Ski Lift - 9 min walk
  • Peisey-Vallandry Ski Field - 15 min walk
  • Peisey-Vallandry Ski Resort - 6 min drive

Getting around

  • Landry Station - 24 min drive
  • Geneva International Airport (GVA) - 149 min drive

Restaurants

  • ‪Chez Boubou - ‬13 min walk
  • ‪Le Bistrot Savoyard - ‬7 min drive
  • ‪La Cabane des Neiges - ‬8 min walk
  • ‪Voga Goga - ‬15 min walk
  • ‪Le Petit Zinc - ‬11 min walk

About this property

Altezza Arc 1800 Hotel & Spa - ex Mercure

Upscale family-friendly hotel next to a golf course
Consider a stay at Altezza Arc 1800 Hotel & Spa - ex Mercure and take advantage of a terrace, a coffee shop/cafe and a playground. Hit the slopes at this hotel, offering downhill skiing, cross-country skiing and ski passes. Indulge in a sports massage, a body treatment and a facial at NUXE, the on-site spa. The on-site French cuisine restaurant, Le Jardin Alpin, offers breakfast, dinner and children's meals. Enjoy the gym, as well as activities, such as ziplining, archery and hiking/biking. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as an arcade/games room and a library.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, golf clubs on-site and a 24-hour front desk
  • Tour/ticket information, snow sports gear and a banquet hall
Room features
All 80 rooms have comforts such as premium bedding, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs, baby baths and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, balconies and fridges

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 30 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: EUR 22 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Le Jardin Alpin
  • Les Allobroges

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Archery
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Ropes course
  • Sauna
  • Snowboarding
  • Steam room
  • Ziplining

Family friendly

  • Arcade/games room
  • Baby bath
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Golf caddy
  • Golf cart
  • Golf clubs
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2691 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 120
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 5 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Half Board rates do not include dinner for children age 3-14. The dinner fee is EUR 15 per child, collected at the property.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 April to 2 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
This property uses eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Altezza Arc 1800 Hotel Spa
Hôtel Mercure Les Arcs 1800
Altezza Arc 1800 & Ex Mercure
Hotel Mercure Les Arcs 1800 SPA
Altezza Arc 1800 Hotel & Spa - ex Mercure Hotel
Altezza Arc 1800 Hotel & Spa - ex Mercure Bourg-Saint-Maurice

Frequently asked questions

Does Altezza Arc 1800 Hotel & Spa - ex Mercure have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from April 26 until July 2.

Is Altezza Arc 1800 Hotel & Spa - ex Mercure pet-friendly?

Yes, Altezza Arc 1800 Hotel & Spa - ex Mercure allows pets (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Self-parking is available for EUR 30 per night. Limited spots are available.

What time is check-in at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Check-in begins at 5 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Altezza Arc 1800 Hotel & Spa - ex Mercure provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Altezza Arc 1800 Hotel & Spa - ex Mercure located?

Located near the slopes, this Bourg-Saint-Maurice hotel is situated in the mountains, within a 5-minute walk of Charmettoger Ski Lift and Les Arcs, and is convenient for winter sports, such as skiing lessons and snowshoeing. Transarc Gondola and Villards (Les Arcs 1800) Ski Lift are also within 10 minutes.

Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 67 reviews" "
Rating 8 - Good. 14 out of 67 reviews" "
Rating 6 - Okay. 6 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JORGE, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out.
Stayed 5 nights in Mar 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple Ski Trip
Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay!
Stayed 5 nights in Feb 2024

8/10 Good

Ruben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good property, a bit pricey for what it is
Stayed 3 nights in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Would come back if we back hete
Very nice hotel, big room comfy bed, great breakfast. Didn’t try dinner as it is quit controversial. Wonderful spa, had great time there after ski. The jacuzzi is too small tho. On peak time, you have to wait . So pick a smart time to go if you want to enjoy the spa.
Stayed 7 nights in Jan 2024

8/10 Good

Graham

Stayed 6 nights in Dec 2023

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely, kind staff, beautiful views, modern and clean facilities. Food is wonderful
Stayed 1 night in Aug 2022

10/10 Excellent

Gina

Stayed 1 night in Aug 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Les Arcs
Great hotel for our large group ski trip. Nice facilities, close to slopes & lifts, good service, comfortable rooms. Highly recommended.
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern and funky decor In a great location with very comfortable beds in large rooms. All the hotel staff were lovely and extremely helpful.
Stayed 7 nights in Jan 2020

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon séjour , piscine eau un peu froide c est un avis personnel et en arrivant on nous prévient que notre dernier jour la piscine été fermée cela aurait été bien de le savoir a l'avance pas le jour de notre arrivee
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mélanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout s’est très bien passé, la vue depuis l’établissement et les chambres sont incroyables ! Proximité de l’hôtel du centre de la station des Arcs 1800 et du départ d’un téléski, c’était parfait ☺️
Stayed 3 nights in Apr 2024

10/10 Excellent

Philipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Alexandrine

Stayed 3 nights in Mar 2024

10/10 Excellent

Laurent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À recommander sans hésitation !
Hôtel très agréable légèrement excentré (10mn de marche du centre) mais proche d'une remontée mécanique, et offrant un bon niveau de confort. Mention spéciale pour la piscine et le spa, la qualité et la variété du self, et l'amabilité exemplaire de tout le personnel. Nous y retournerons avec plaisir ! ☺️
Stayed 3 nights in Mar 2024

10/10 Excellent

Kalil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima acomodação. Bom custo benefício. Pessoal atencioso. Café da manhã muito bom.
Stayed 2 nights in Dec 2023

6/10 Okay

Valentine

Stayed 2 nights in Aug 2023

10/10 Excellent

dominique

Stayed 4 nights in Mar 2023

10/10 Excellent

David

Stayed 1 night in Aug 2022

10/10 Excellent

Johanna Rosen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very serviceminded staff in reception. Breakfast was outstanding. More options in restaurant for late arrivals.
Stayed 1 night in Jul 2022

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable hôtel en station.
Hôtel parfaitement rénové en ce qui concerne les Chambres, espaces communs et SPA, Petit déjeuner de qualité et personnel agréable.
Stayed 2 nights in Apr 2022

10/10 Excellent

Cid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022