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The Westin Resort & Spa, Cancun

4.0 star property
Beachfront, with full-service spa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Westin Resort & Spa, Cancun

Banquet hall
Exterior
Pillow-top beds, in-room safe, desk, iron/ironing board
Meeting facility
Exterior
Reviews
8.2

Very good

Popular amenities

  • Gym
  • Spa
  • Pool
  • BarBarBar
  • Hot tubHot tubHot tub
  • Room serviceRoom serviceRoom service
The price is HK$859
Price available on 2024/06/26

Explore the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Popular LocationIberostar Cancun Golf Course2 min drive
  • Popular LocationDelfines Beach3 min drive
  • Popular LocationEl Rey Ruins5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)11 min drive
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Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 1247 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Living area

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • 3487 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • 1247 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 581 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 617 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 455 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 581 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
  • 582 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 455 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking, Lagoon View

7.4/10 Good

Highlights

Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 455 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Hairdryer
Private bathroom
Separate bath and shower
Coffee/tea maker
Free bottled water
  • 455 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Located on the beach, The Westin Resort & Spa, Cancun is in Zona Hotelera, a neighbourhood in Cancun. Iberostar Cancun Golf Course and Aquaworld are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. El Rey Ruins and La Isla Shopping Mall are two other places to visit that come recommended. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive
  • Delfines Beach - 3 min drive
  • El Rey Ruins - 5 min drive
  • Aquaworld - 6 min drive
  • La Isla Shopping Mall - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • Arena Sports Bar - 1 min walk
  • Taco Arte Restaurant - 4 min drive
  • La Hacienda Restaurant - 5 min drive
  • Km 19.5 - 8 min walk
  • Restaurant las Fuentes - 14 min walk

About this property

The Westin Resort & Spa, Cancun

Hotel near Iberostar Cancun Golf Course
Located close to El Rey Ruins and Delfines Beach, The Westin Resort & Spa, Cancun provides a poolside bar, a terrace and shopping on-site. With a beachfront location, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a body wrap and aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Pilates classes and fitness classes are offered at the gym; other things to do include basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, express check-out and express check-in
  • Concierge services, a banquet hall and meeting rooms
  • Guest reviews say good things about the beach locale, pool and helpful staff
Room features
All 379 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the size rooms at the property.
Other amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Sea & Stones Restaurant
  • Arena Sports Bar
  • Sabor Casual Kitchen

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Basketball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms - 11

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 8 September 2023 to 30 September 2024 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include outdoor lighting

Property is also known as

Westin Resort Cancun
Westin Cancun
Westin Hotel Cancun
Westin Resort And Spa Cancun
The Westin Resort Spa Cancun
Cancun Westin
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort
The Westin & Spa, Cancun
The Westin Resort Spa Cancun
The Westin Resort & Spa, Cancun Hotel
The Westin Resort & Spa, Cancun Cancun
The Westin Resort & Spa, Cancun Hotel Cancun

Frequently asked questions

Does The Westin Resort & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 7 Jun 2024, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 26 Jun 2024 start from HK$859.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Resort & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Resort & Spa, Cancun?

Self-parking is free at this property.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Westin Resort & Spa, Cancun?

Checkout is at 10 AM.

Where is The Westin Resort & Spa, Cancun located?

Nestled on the beach, this Zona Hotelera hotel is within 2 mi (3 km) of Iberostar Cancun Golf Course, El Rey Ruins and Delfines Beach. Aquaworld and La Isla Shopping Mall are also within 6 mi (10 km).

The Westin Resort & Spa, Cancun Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 694 out of 1334 reviews" "
Rating 8 - Good. 329 out of 1334 reviews" "
Rating 6 - Okay. 145 out of 1334 reviews" "
Rating 4 - Poor. 73 out of 1334 reviews" "
Rating 2 - Terrible. 93 out of 1334 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rakin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All over - its good and budget friendly
Stayed 2 nights in Jun 2024

4/10 Poor

Gian Carlo

Travelled with family
Disliked: Amenities, property conditions & facilities
The place is old fashioned, rooms with no amenities, horrible air conditioning (almost impossible to set it), extremely expensive food (as in all Cancun). the beach and sea are beautiful
Stayed 3 nights in May 2024

10/10 Excellent

Xavier

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at the Westin, the food was great
Stayed 2 nights in May 2024

2/10 Terrible

Godwin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor customer service, lies and some rude staff
Stayed 3 nights in May 2024

8/10 Good

Daisy, Jackson Heights

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in May 2024

2/10 Terrible

john

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not clean. Sheets dirty. Cockroaches in shower. Staff is rude and not helpful. Construction and water leaking ceiling of lobby and elevator area. Takes too long to respond to fix. Recommend staying at the el presidente intercontinental is much nicer.
Stayed 6 nights in May 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Davee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in May 2024

10/10 Excellent

Shaneidra

Liked: Cleanliness, property conditions & facilities
I loved the pools
Stayed 3 nights in May 2024